Customer Ratings & Reviews
- Model:
- GA02767-US
- |
- SKU:
- 12338899
Customer reviews
Rating 4.4 out of 5 stars with 971 reviews
(971 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great upgrade!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the first version of the doorbell and loved it. It finally bit the dust and we needed to buy the new one. Been a great transition and the camera quality is phenomenal. Easy installation.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
Excellent improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell camera, much better than the other generation. Much clearer picture and better notifications.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
This product works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed this without any issue, I have always liked Google products and this doorbell is not the exception. The camera quality is great and has paired without any issue.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Linen
I would recommend this to a friendRated 5 out of 5 stars
Replaced my Gen 1 Nest doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my first generation Nest doorbell. I like the looks of the new one. Price is reasonable but a bit higher than some of the competitors. All the same features from my first one. Setup is pretty straight forward. Took me longer to mount it than set it up. Good camera and I'm overall happy with it.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 3 out of 5 stars
Works Well under certain conditions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my inlaws and to start off they have poor internet less then 5mbps their area doesn't have fiberoptics yet. So install was easy, design and construction is great. However picture quality and connectivity needs to improve. Doorbells with 1080p shouldn't be made anymore with 4k technology in existence. When trying to view the video feed it would keep disconnecting and not load. Also the picture isnt very clear for 1080p. Now we got the eufy 4k dual doorbell and that loads instantly and has amazing picture quality. For around the same price i'd go for the eufy since it has a second camera facing down at your porch.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Linen
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Nfvsa1, thanks for leaving feedback about the Nest Doorbell (wired, 2nd gen). We’re glad that you find it with ease of installation, and that you like its design. And we’re sorry to hear that the experience with its picture quality and connectivity has been less than ideal.
You can adjust the doorbell's video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your doorbell. But whichever level you choose, your doorbell will automatically adjust its resolution and compression according to how much bandwidth is available. Check this link to learn more: https://support.google.com/googlenest/answer/9218596
Also, A range issue or wireless interference can cause your doorbell to disconnect from your Wi-Fi. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the doorbell and your router as these items could block the connection. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282
We’re always here for your support needs. Please feel free to let us know if additional help is required by visiting us at: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Nice but the Google Home experience is whatever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wired doorbell is pretty great. Good video quality and is an upgrade from the older model. My issue is mainly with Google and their Google Home app and software experience overall. It hasn't improved in years and is extremely buggy. Someone rings the doorbell and it just spins or stays dark forever. By the time it works, the person is gone or inside the house. The Google Home experience has been so bad since they switched from the Nest App that I pivoted away from their products for my new house.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Linen
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching out about your Nest Doorbell Wired 2nd Gen, HNIC215. While we’re glad you’re happy with the upgraded quality, we understand there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Premium doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell looks awesome once its installed. Install was pretty simple and set up to the Google home at was even easier. The video quality and night vision make this door bell a must.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
Somebody's at the door!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it easy to install. The quality of the video and sound are excellent.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 4 out of 5 stars
Great Camera but no upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, easy install and quality is pretty good. However there is no real change between this one and the last gen wired camera. Quality looks the same so you might be fine getting the last gen camera to save money if you need.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Metallicafrk87, thanks for sharing your experience with Nest Doorbell (wired, 2nd gen). We're glad to hear that the device is working great for you. We appreciate your feedback with the quality when compared with the previous version and rest assured that we'll relay this to the right team. If you need further assistance or have additional feedback, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Home Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable Security. Easy to install. Clean look and love the color!
This review is from Google - Nest Doorbell Wired (2nd Generation) - Linen
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the originally nest door bell and when it came time to replace i did my research and felt this would be a nice upgrade the picture is a lot more clear than the gen 1 and it was just as easy to install.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 4 out of 5 stars
Good not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product performs well overall; however, I wish it included the wide-angle view feature that was available in the first generation.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
Door bell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my doorbells cam . Only thing for me would be that I also bought a google home device so I could hear my door bell in my home and not just on the phone. But would work well if you already have a door bell installed because it dose come with a chime for that .
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
Getting better every time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest hello was great, then came Google Nest battery doorbell which I thought was a little better except it didn't work so well in the cold weather months even when wire. Now comes Google Nest doorbell wired 2nd Gen which I really think is the best of all. Easy installation and the AI inside helps it climb to the top of my list and the video is very clear and crisp.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Clear Video & Smart Alerts, but Needs Wiring
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed the Google Nest Doorbell (2nd Gen) and it’s been a game-changer for home security. It’s packed with features that are both practical and easy to use. Good Points: Crystal Clear Video: The video quality is excellent, even at night. The 3:4 aspect ratio is perfect for capturing visitors from head to toe, and the resolution is sharp enough to easily identify anyone at the door. Smart Notifications: The Nest Doorbell sends smart alerts based on motion, and I can even filter out things like cars or pets. This is a huge improvement over other doorbell cams I’ve tried, as it cuts down on unnecessary notifications. Area for Improvement: Requires Hardwiring: Unlike some battery-powered models, this doorbell needs to be hardwired to your existing doorbell system. While not a dealbreaker, it’s something to keep in mind if you're looking for a more flexible installation option. Overall, this is a fantastic doorbell for anyone wanting reliable video footage and smart home integration. Just be prepared for the installation process if you're not already set up for a wired doorbell.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our nest doorbell camera!!! the color matches perfectly with the house. Easy to install and very user friendly!
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and has a great picture.The doorbell also lets you know when someone by the door even if they don’t ring the bell.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 5 out of 5 stars
Like my Doorbell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google's reputation for producing reliable and user-friendly products is evident in this well-crafted doorbell. Its high sensitivity to movement, while sometimes leading to frequent notifications, ultimately offers a sense of security. The video camera provides clear and detailed footage of any activity, including package deliveries.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendRated 4 out of 5 stars
Liked the old Hello video and app better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture with smart image processing, but the older landscape orientation of the Nest Hello was better for my purpose. I needed to rig more of an angle on the bracket so I could see everything I needed to see on my porch. Sound is better and more sensitive than Nest Hello, but the Google Home app is much worse. Not as intuitive and responsive. Better and smarter at generating alerts, but the notifications don't arrive as quickly. Also more annoying to scrub back and forth in the timeline.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, BestBuyer! Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We appreciate you highlighting the features you like and things we can work on for users like you. Rest assured, this feedback will reach the right team for future improvements with our products' usability, reliability, and use of various features. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
If you come across any help with using the doorbell in the Home app effectively, feel free to communicate with us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace gen 1 nest that was starting to peel, picture is great easy to use but it does not work with old nest app need to upgrade to Google home app which kind of stinks because I like nest app better
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendBrand response from Nest Support
Posted .Hello JoeC, thanks for sharing your feedback to let us know of your concerns with using the Nest Doorbell (2nd gen, wired) and the Home app.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
If you need guidance with using the camera effectively in the Home app, please feel free to let us know and we’ll gladly help here: https://support.google.com/googlenest/gethelp














