Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Great camera solution
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great doorbell camera. I owned one at my previous house and when we moved, I got another. My only complaint with this newer model is that it does not always automatically switch to night vision mode at dusk. Not a huge issue, but kind of annoying at times.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Chris. Thanks for the feedback, and we’re glad that you like the Nest Doorbell (wired, 2nd gen). We’re sorry to hear that your experience with the Night Vision is less than ideal. Bright lights can delay or prevent the camera from switching to Night Vision. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface.
We can also help you check for other reasons why the doorbell feature behaves differently. Visit us anytime at the following link if additional support is needed: https://support.google.com/googlenest/gethelp
Google Nest wired doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward installation and set-up. Still disappointed that Google Home app does not have all the ease and functionality of the Nest app, though.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, SmartPlugs. Thanks for your review of the Nest Doorbell (wired, 2nd Gen). We're glad to hear you found the installation and setup straightforward. We understand your disappointment that the Google Home app doesn't offer all the functionalities of the Nest app for managing your doorbell. We're constantly working to improve the Google Home app and integrate more Nest features. We're transitioning Nest features into the Google Home app to create a unified smart home experience. Nest products can have a wider range of settings and functionalities compared to some other smart home devices. The Google Home app prioritizes a simple and user-friendly experience for all smart home devices. If you have more questions and concerns, please feel free reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Happy with Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the easiest to install. Works well all the time.
I would recommend this to a friendExcellent doorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already have an existing nest ecosystem and decided to finally get a doorbell camera. We didn't want to do battery and deal with charging or battery drain issues with our cold winters. It has been in use for about a month and have had no issues. The installation was easy and highly recommend this camera.
I would recommend this to a friendPhenomenal Google Nest Doorbell Camera-Wired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal doorbell camera resolution and very easy to install and configure. Catches everything that passes by and recognizes animals, people, vehicles, and packages. If your packages is gone you get a notification.
I would recommend this to a friendAnother great google product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and enhancement to my house. The instructions are spot on and it had the accessories I needed. I really like the notifications and being able to see the deliveries and packages sitting at the door.
I would recommend this to a friendFront door camera doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the quality of the video and pics. No issues and easy to install. I have it connected to the other nest cameras and like that I can watch them all on one app.
I would recommend this to a friendGreat if you like 1 app for everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy to set up, and works with existing chime. Took months to decide between this and ring, but it works so easy with phone and other Google displays. One app on my phone for doorbell, security camera, hue lights, thermostat and smart displays.
I would recommend this to a friendGets the job done. Nothing to gawk at.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Original Nest Hello Doorbell, this one lacks the wide angle lens which is very desirable for a lot of folks that have a wider porch area. With many blind spots, you can easily be missed by the camera. The speaker is also too quiet due to cheaper parts. It can make it difficult for the person to hear what you are saying depending on the background noise. The pros of the camera would definitely be the night vision. It’s pretty clear at night. For the price since it is cheaper than the original, it’s a very average doorbell. Sad for a Google product as they should be making a better product by taking on a brands original purpose.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AydenK. We're sorry to hear that your experience with the Nest Doorbell (wired, 2nd gen) has been less than ideal. We appreciate the feedback on the device and want to improve your overall experience. We recommend reaching out to our dedicated team of specialists so we can help find a better resolution for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Pros and cons of google doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best doorbell cam on market but only draw back is it only saves video footage of incidence for 3 hours. If somthing happens middel of night once u wake up footage will be gone so dumb. Once in while it will stop recording audio too.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Kush. It pleases us to hear that you're finding Nest Doorbell (Wired, 2nd Gen) as one of the best doorbells in the market. Keep in mind that your doorbell can only save up to 3 hours of video recording before it expires and is deleted. This recording limitation can be extended when you get an active Nest Aware subscription that includes 30 days of Video History, 24/7 continuous recording, access to clips, time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertips using the Google Home App. You can learn more about what you get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
For any other questions about your Nest doorbell or Nest Aware subscription, you're more than welcome to speak to our support team here: https://support.google.com/googlenest/gethelp
Nest 2 generation doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall ok but I didn’t like the FOV, decided to go with the older version for a much wider FOV.
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, MariaS. Sorry to hear the Nest Doorbell (wired, 2nd gen) may not have been the best fit for you. It has a 145 degree field of view and 3:4 video aspect ratio to provide a comprehensive view of your doorstep, capturing both height and width. We’re here 24/7 if you need any support: https://support.google.com/googlenest/gethelp?
Samsung doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an asset and I will get good use out of it. The prices on Amazon are highly competitive, I would rather look and study what I’m buying. Still I believe Best Buy should do match pricing
I would recommend this to a friendGoogle Ring Cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and night vision. If you have a chime box that has enough power you may not need to install the chime adapter to your chime box. Works great.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, purchased for my new home. Looking forward for using for many years
I would recommend this to a friendBest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. This is my 2nd doorbell (new home) and would not choose other brands.
I would recommend this to a friendProviding Safe Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see across the street and who walking up down street,plus who coming up driveway,see person or person's,speak to them by voice from door bell.Highly recommend this item safety first.Thank you.
I would recommend this to a friendGoogle Nest Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, however for homes, you must verify that you have a 30VAC transformer for your doorbell. Otherwise the chime will NOT work. I purchased a transformer and it took about 15 minutes to install, afterwards, the chime worked.
I would recommend this to a friendGreat door bell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the nest doorbell that I had. Great picture and video
I would recommend this to a friendHello - Nest Hello
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy installation and integration with my smart home system.
I would recommend this to a friendDoor bell install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions on line were ok but not great. it would be nice if the app was not buggy and worked without an issue. had to install multiple times
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, GregoryH. Thanks for posting a review about the Nest Doorbell (wired, 2nd gen). We sincerely apologize for the frustration caused by the online instructions and the app bugs. We understand how important clear instructions and a smooth app experience are to setting up a product successfully. We’ve taken note of your feedback as we’re constantly working to improve our online resources and app functionality. Your feedback helps us identify areas where we can make things better.
In the meantime, if help with the setup is still needed, our dedicated team is always available to lend a hand here: https://support.google.com/chromecast/gethelp
