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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 979 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent video quality, ease of use, and straightforward installation. Its overall performance is highly regarded, with positive feedback also given for its design, night vision, and field of view. However, some users have experienced issues with connectivity and battery life, noting it doesn't meet advertised expectations. Additionally, compatibility with certain smart home systems and app support have been raised as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 979 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our new home. Love the picture is do clear. Love that it alerts you to someone at the door or with a package. Love that you can lower sensitivity to animals. Wish it had a different notification tone so I can tell the difference between a regular notification on my phone and the doorbell notification.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, it's great to hear that you're enjoying your new Nest Doorbell Wired (2nd Gen). The clear picture and helpful alerts are definitely features to appreciate. We understand your wish for a different notification tone to distinguish it from your phone's regular notifications. You can modify this option in your phone's settings to change the tone of your notifications. Nest

  • Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the google camera items work really well. This replaced my 8 year old nest doorbell that the sun damaged after many years. the door bell still worked it just did not look the best so I took advantage of a sale to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Like my Doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's reputation for producing reliable and user-friendly products is evident in this well-crafted doorbell. Its high sensitivity to movement, while sometimes leading to frequent notifications, ultimately offers a sense of security. The video camera provides clear and detailed footage of any activity, including package deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my doorbells cam . Only thing for me would be that I also bought a google home device so I could hear my door bell in my home and not just on the phone. But would work well if you already have a door bell installed because it dose come with a chime for that .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera but only works with Google home and is not compatible with Nest app anymore.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, RoidGutz. Thanks for your feedback on the Nest Camera (wired, 2nd Gen). We appreciate you recognizing the awesome camera quality of the Nest Camera (wired, 2nd Gen). However, we completely understand your disappointment regarding its compatibility with the Nest app. Google made a strategic decision to shift newer Nest devices, including the 2nd Gen cameras, to work primarily with the Google Home app. This allows for a more unified and streamlined smart home experience across Google products. We understand that switching apps can be inconvenient, and we apologize for any frustration this causes. If you have more questions and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product great upgrade for your home or office makes life easier

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Fast change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older model. Quick change over and install. Camera was great and integrated in to our system well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Doorbell Camera system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, both day and night. It was easy to install and gives us great coverage for our entryway.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love our Google - Nest!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! We were going to buy Ring but, after explaining the differences, we opted for Google Nest. We couldn't be happier. We are TotalTech members, so the install was covered (although, sadly, that is being changed by Best Buy). The Best Buy tech installed the doorbell, helped us with the app, and showed us how to use it. So far, so good. Simple and effective. (In retrospect, it would have been nice to have gotten one that was wired and had batteries - don't know if it was offered? - because our power went out during that tornado recently.)

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this doorbell camera. I have a lot of other Nest products so it fit within the ecosystem seamlessly. The install was pretty straightforward. One word of caution. Check your doorbell transformer before buying! I didn't and found that the transformer I had was underpowered (6v I believe). So I had to go to Home Depot and pick up a new one and install that before I could use the camera. Setup was a breeze. Features are great. Picture quality is perfect. It's a great doorbell camera. And the color matches my outside wall perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest Doorbell - wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I also purchase the service that keeps your video for a month. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original generation. This new one is much faster and clearer picture. Autodetection has been improved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my nest doorbell. Very easy to install and use. Great camera and microscope

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nest doorbell. It works great. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great and safe window to the outdoors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell provides excellent images. They are clear day and night. Just wish to be able to use the original Nest App that came with my previous Nest doorbell model.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I’m sold! Bye bye Ring.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera/doorbell. The fact it can recognize a person and package being delivered, amazing. We’ve always had Ring equipment but the lag between 1 min recordings cut out so if something happened we couldn’t see it. The Nest camera doesn’t do that. LOVE NEST! We will be replacing all our Ring equipment with Nest/Google equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Peek a Boo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable great picture quality the app is easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Video quality

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan, especially of the new design. Really like the different ringer you can use. Picture quality if amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change over from first generation and it seems to be working. We do lose connectivity each time the power blinks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of hiccups at the beginning but now everything is working great, with integration of my google Eco system , everything works seamlessly.

    I would recommend this to a friend