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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent video quality, ease of use, and straightforward installation. Its overall performance is highly regarded, with positive feedback also given for its design, night vision, and field of view. However, some users have experienced issues with connectivity and battery life, noting it doesn't meet advertised expectations. Additionally, compatibility with certain smart home systems and app support have been raised as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 979 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    See through your door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounts easily, connects quickly and works like a charm. The supplied angle wedge wasn’t enough for our setup, so we had to order an afternmarket wedge with a great (and customizable) angle. Beside that, setup and use has been flawless. Recommend this to anyone looking for a video doorbell!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, the app is easy to use. Just a little bit expensive

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy made me happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and shipping fast open box product installation when will extremely happy with price thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful, happier than I expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thinking I would not talk through this much, but it is very handy! Was able to catch a contractor I was late getting home to meet and let him know i would be there in 5 minutes. Perfect for deciding whether to get up and answer the door when working from home and further interrupting your day. Easy to install and setup with my Google home/nest ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great doorbel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install, only thing is you have to subscribe to be able to see more than 3hrs of history.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, RobertP! It's awesome to hear that you had an easy time installing Nest Doorbell (Wired, 2nd Gen) and that it works great for you. Nest Aware unlocks the full potential of your Google Nest cameras and doorbells by adding great features like 24/7 video recording options, Intelligent Alerts, Activity Zones and lets you create and share clips. You also take advantage of Nest's advanced algorithm that works around the clock to send you more intelligent motion and sound alerts. These alerts are more helpful because they’re more accurate and focus on the events that matter to you. To learn more about the awesome features of your Nest Doorbell with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397

      We value your experience with our products, and if you need further assistance, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this product, super convenient with great quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Geat door camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very clear. I always had Nest and this beats Nest clarity. Wider view.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Google - Nest Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent video quality--quite impressed. It's much clearer than the Arlo video door bell that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised... No issues. Easy setup and wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Highly recommend! It works so well and is efficient and accurate that I bought two more additional ones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the instructions and verifying a few items the install and setup went well. It easily setup in the Google home with the rest of our devices. The angle mounting block was a nice piece too since it was mounted in a corner area. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with google nest doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the google nest since it stores 3 hours of videos for free — no ongoing subscription needed. It gives me plenty of time to watch any activity I need and helps me keep an eye out for package deliveries. Setup was simple. Very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 2nd Gen doorbell product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great google product: switched from ring after 8 years and works flawlessly with my google home app. Installation was super easy and I highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bell cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to our surveillance system. Highly recommend adding it to anyone for personal and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetics and ease of use and setup/monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The only downside is that the older generation had a wider viewing angle. This is moreso set up for portrait rather than landscape which limits how much of the front of your house is viewable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much friendlier setup and OS in my personal opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Let's us know when there's a delivery. You can also converse with and see people at your door even when you're not home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but crashes a bit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera itself in that the view is clear and it has a very wide view. However, for some reason, I keep losing the connection to the app, and then I have to go through the whole process of reconnecting it. Also, the plus subscription is a bit expensive, but if you want a record of the activity the camera captures, go for it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ShemahJ. Thank you for sharing your concerns about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy item to install. Scan the QR code and you are on your way. Great product. Only issue is the Google interface. Nest’s app was far superior overall and much better with adjusting settings.

    I would recommend this to a friend