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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 975 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 975 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera and video quality is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New doorbell is great only thing is it’s stuck in portrait mode and it does cut into the full view of my front door. Other than that it’s a lot quicker and better quality video than the prior one.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    blink camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear picture and easy to install will recommend to friends and family anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog owners with frequent deliveries!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this product. It has functioned, as advertised with little to no hassle. Being knowledgeable about which type of doorbell to get - wired or battery - is useful. I have 19+ volts to our doorbell wiring, and that is adequate for the wired type. Every single delivery person has seen these doorbells and simply leave packages without knocking or ringing - a huge plus as an owner of two Dobermans. The doorbell can notify you if a package is left or even taken, can differentiate and notify you (if you like) of people, animals, vehicles, or even motion (not advised!). You can clearly communicate through the bell also. In this case, "the juice was worth the squeeze", in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Use in the Google Home app...a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Gen Nest doorbell hits on all cylinders. Now with total control within the Home app, that really integrates it with so many other smart appliances we have. Camera is outstanding. I really like the opportunity to narrow the field for alerts. There is a fair amount of traffic on our street - auto and pedestrian, and I have the alert status narrowed down to when a person actually comes onto our property. Nice touch. Choice of colors is a nice upgrade as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell, definitely improvement over gen 1!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite improvement over the gen 1 version of this doorbell. Sometimes it seems a little too sensitive but great camera and microphone. I dont recommend getting an open box version as the one we did would not connect and some of the serial number information was crossed out on the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Does exactly what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    significant improvement in sound and video quality over the original Nest (1st gen)

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video on this doorbell camera compared to the old one nest doorbell is much brighter. The only downside to this is that the camera is not as wide as the old nest doorbell. Other than that it works just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Great image Easy installation Cons Have to pay for storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the angle was a bit deaper. It would have helped my view if the angle was better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is of good quality, the picture is good. Mounting and installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was good price install was easy video is clear and good color

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera, easy to install and set up in only a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Google Doorbell (wired)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and installation instructions are very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to Install for DIY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to add to my collection of Google products such as the Google Mini Nest and my Google Pixel phone to make integration easier. It complements the home's white stone exterior. There is a video you can view with a QR code you scan with the product that explains how to install the doorbell if you have never done it before. I have not had any problems with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install, Quality Image, Recorded History, Not

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for handy individuals. Added to my Nest Hub Max so now can see who is at the door as they walk up and get notices of packages. Useful phone app with or without a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Doorbell is everything it says and more. I love this product. It is really easy to install and setup. I love it connects with my other Nest products that I setup in our home. If have Nest products and or have an Google ecosystem within your home, I highly recommend the Google Nest Doorbell. I'm glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Clear picture nd easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All video doorbells are not the same

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well where my old one did not. Does a great job in providing an extra level of safety.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use super easy to install the app works perfect no regrets buying it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App and video works well. Some delay when trying to quickly access video and possibly speak with visitor. Chime does not work inside! Extremely frustrating!! Tried every fix and Google is impossible with whom to communicate and unresponsive! This is also a known issue to Google with the regulator disc. They should proactively offer a replacement!

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out about your Nest Doorbell wired 2nd gen, DianaE. We hear your frustration regarding the issues with the chime. There’s a few things check to make sure everything is working properly — here’s what to review:

      1. Check chime settings: If you have a mechanical chime (moving parts that make the sound), the chime duration option should be turned off. This setting is for electronic or digital chimes only.
      2. Check doorbell wires: It's possible that a wire came loose when you put your doorbell on the backplate, or that the wires aren't tight enough. Make sure that the wires are securely connected.
      3. Check chime connector: Check the chime box to ensure the Chime Connector and wires aren't touching any moving parts, which could muffle the sound.

      Here’s a link with more suggestions: https://support.google.com/googlenest/answer/9317473

      We’re here and ready to help anytime: https://support.google.com/googlenest/gethelp Nest