Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Great resolution.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this new doorbell camera, the resolution is sharp, a lot better from what I had before.
I would recommend this to a friendVery pleased!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and easy to install!! Mounting the doorbell and wiring it was very simple. Setting it up through the app was super easy too. Another great buy experience from Best Buy!
I would recommend this to a friendLove nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the two nest doorbells and nest hub i bought from you. I will be buying 3 nest wired caneras for outside.
I would recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great choice of doorbell. Nest Doorbell is the best video doorbell I've seen .. because of its video quality and features — and now, see some of those features, such as person, package, and vehicle detection.
I would recommend this to a friendAmazing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful device. Easy to use and check on. It can be used either wired or not. Google home is easy to integrate with.
I would recommend this to a friendConstant Disconnections
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:
1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.
Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727
We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp?
Confused on title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister feel safer with video door bell shows her front door as well as most of driveway.
I would recommend this to a friendGoogle nest camera security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, the only downside is we did need an electrician to install this and it was expensive. But it has been invaluable so far.
I would recommend this to a friendWorks well, missing a few features from previous m
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older model. I like this one, but I do miss some features from the older one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BrianDC. Thanks for sharing your experience with the Nest Doorbell (wired, 2nd Gen). While we're glad to hear that you like the latest model, it's disappointing to hear that you miss some of the older model's features. We understand your frustration and we recommend reaching out to our dedicated team of specialists on the Google Help Center so they can provide to you the information that you need to know about your new device. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
Google Doorbell Cam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and picture. Does exactly what it is supposed too. Wish it was cheaper but happy with the design and functionality
I would recommend this to a friendEasy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and quick setup. We have installed this product in less than 15 minutes. Video quality is excellent. Motion detection is great.
I would recommend this to a friendGoole nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our new house and excited to use it. Everyone o know who has this loves it.
I would recommend this to a friendCharm!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works like a charm. A little sensitive with notifications, but was able to work it out.
I would recommend this to a friendExcellent doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works great now that it is finally installed. Hopefully Bestbuy can increase service level so they can do the full hardwiring as it was a pain to find an electrician to do the job.
I would recommend this to a friendEasy install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy install. Great performance. Worth the money
I would recommend this to a friendGoogle Nest Doorbell, 2nd Generation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell camera. It integrates well with all my other Google products. Great view, nice clear pictures and video. I really like the package and facial recognition too.
I would recommend this to a friendGoogle doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my nest doorbell. Very easy to install and use. Great camera and microscope
I would recommend this to a friendWorks very well!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Videos load quickly! Notifications whenever is in view of doorbell!Easy to install and step-up!Free videos for last three hours,without subscription!
I would recommend this to a friendFast change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for an older model. Quick change over and install. Camera was great and integrated in to our system well.
I would recommend this to a friendWorks perfectly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. I use it with HomeKit and I barely need the google home app.
I would recommend this to a friend
