Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Efficient door bell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from older nest version. Better clarity and app use.
No, I would not recommend this to a friend- Pros mentioned:Video quality
Best doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job Google for making this product. Video quality is good, i paired with Nest speaker and it's the best combination
I would recommend this to a friend - Cons mentioned:Connectivity
Nest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new unit replaced the old one which was not able to establish connectivity
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Compatibility
Easy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. Does not work with smartthings. Like it says.
I would recommend this to a friend - Cons mentioned:Battery life
Wired versus Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get the wired version as the battery version does not include a chime puck. Overall I’m a fan of Google products and would recommend to others
I would recommend this to a friend - Pros mentioned:Installation
Just works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install, and easy to setup. Just works
I would recommend this to a friend - Pros mentioned:Installation
Works as described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy since I was replacing an Nest Hello. Quality is not as clear as the Nest Hello but not by much. The aspect ratio is better in my opinion is better as you get more vertical viewing than horizontal so you see more of the visitor at your door.
I would recommend this to a friend - Pros mentioned:Installation
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product and really easy to install. Infact we are thinking about doing the floodlight cameras also.
I would recommend this to a friend - Pros mentioned:Video quality
Ding Dong Chime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality greatly improved. Chime is not like the first generation. Probably need a new chime..
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Great doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Very good picture quality overall great doorbell
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Awsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video and audio quality very easy with Google home app/hub
I would recommend this to a friend - Pros mentioned:Ease of use
Great with the google nest subscription!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install with the adapter I ordered directly from the google store. It plugged straight into the wall with it! It has been recording anything that moves in view. I just wish the web view had better filtering. Aside from that, it does its job well!
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, CubeDomination. Thanks for the feedback on the Nest Doorbell (Wired, 2nd Gen). We’re glad that the installation went easy, and that it performs well. We hear your concerns about having better filtering options in the web view. We’ll share this information with the right team for future improvements.
We trust that you're getting the most benefits out of the doorbell features. If you come across any concerns or questions about the Nest doorbell, feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Good door bell for a Google Home.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google wired door bell is a great product. The camera is very sharp and integrated seamlessly with Google Home and the Google Displays. The existing chimes do not work but it may be because the transformer is undersized.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, RWP216. We’re glad that you find the Nest Doorbell (wired, 2nd gen) great. It’s unfortunate to hear of your experience with using the device along with your existing chimes. A traditional doorbell system uses very little power, but Nest Doorbell (wired, 2nd gen) has specific power requirements so the camera can continuously record video, so make sure that the transformer (power supply) meets the specific power requirements. It needs to be connected by wires delivering 16 - 24 V AC, and at least 10 VA (in North America) or 12 - 24 V AC and at least 8 VA (in Europe).
If you find yourself in need of help around the features of the doorbell, you can reach out to our dedicated team using this link: https://support.google.com/googlenest/gethelp
Ups and downs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is alot of pros to this product. Free video recording, even when power is out, and on board storage instead of just relying on the cloud. Better housing design. Different colors to choose from to match your aesthetic/theme of house. But there is also big cons, the camera quality has gone down. Even though it is 1080P, google states it is better because of HDR processing. Looks good on paper, not a display. The veiwing angle has also gone down. So plan on purchasing a aftermarket wedge in order to get the best angle in most cases. I do like googles smart devices, but maybe the next one will be an actual upgrade. Ok for the price and features.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi AlexTheTech, thanks for the feedback and for pointing out some great features of the Nest Doorbell (wired, 2nd gen). But we’re sorry to learn that the video quality and the viewing angle are below your preferences.
The video quality settings lets you choose how much of your internet connection gets used by your Google Nest camera or doorbell to stream live video. The higher the quality setting is, the more bandwidth is used. When you pick a video quality setting, you’re picking the quality of the live video stream and the quality at which the video gets recorded and saved. You won’t be able to go back and watch your saved video at a higher video quality. Here’s how:
- Open the Home app Google Home app.
- Touch and hold your device's tile.
- At the top right, tap Settings .
- Choose Video.
- Under “Video quality,” choose Max or High.
We also appreciate that you consider getting a wedge to get the view you want. If you run into any situation where support is needed, you’ll find us ready to help you here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Amazing upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife bought this for me for Christmas. A significant upgrade from the super cheap "smart doorbell" my new construction home came with. Integrates very well with the google home app. Does disconnect sometimes but that seems like a software issue.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, NicholasG. Thanks for sharing your review on Nest Doorbell (wired, 2nd gen). We're delighted to hear that you're having a great experience with your device. We appreciate your feedback on the connectivity issues you're having. We would like to know more details so we can help find a resolution to better improve the performance of your device. Please reach out to our team of dedicated specialists on our Google Nest Help page for additional support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Best smart doorbell on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart doorbell on the market! The picture is very clear.
I would recommend this to a friend - Cons mentioned:Battery life
Much better option than the battery powered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a far better option than the battery unit. It's smaller and it relies on wired power meaning if you live in a cool climate, you don't need to worry about battery drain. Wish I had gotten this one first!
I would recommend this to a friend - Pros mentioned:Overall performance
Another Nest device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches the color of the outside of my house. Seems to always work,
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install - came with video instructions!
I would recommend this to a friend - Pros mentioned:Video quality
Superior Camera for day and night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Not having the worry to change batteries. Picture during day and night are crystal clear. The sound quality is superb, just turn it on to hear the wild life sounds outside. Yes would buy again Great camera.
I would recommend this to a friend