Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the product's excellent video quality, ease of use, and straightforward installation. Its overall performance is highly regarded, with positive feedback also given for its design, night vision, and field of view. However, some users have experienced issues with connectivity and battery life, noting it doesn't meet advertised expectations. Additionally, compatibility with certain smart home systems and app support have been raised as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Works as described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy since I was replacing an Nest Hello. Quality is not as clear as the Nest Hello but not by much. The aspect ratio is better in my opinion is better as you get more vertical viewing than horizontal so you see more of the visitor at your door.
I would recommend this to a friend - Pros mentioned:Design
Door bell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick design, easy to install camera pixels are amazing very impressive
I would recommend this to a friend Great doorbell camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my doorbell camera alerts me when someone walks by motion detected lets me know when packages arrive as well
I would recommend this to a friend- Cons mentioned:Connectivity
Amazing upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife bought this for me for Christmas. A significant upgrade from the super cheap "smart doorbell" my new construction home came with. Integrates very well with the google home app. Does disconnect sometimes but that seems like a software issue.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, NicholasG. Thanks for sharing your review on Nest Doorbell (wired, 2nd gen). We're delighted to hear that you're having a great experience with your device. We appreciate your feedback on the connectivity issues you're having. We would like to know more details so we can help find a resolution to better improve the performance of your device. Please reach out to our team of dedicated specialists on our Google Nest Help page for additional support here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Wired versus Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get the wired version as the battery version does not include a chime puck. Overall I’m a fan of Google products and would recommend to others
I would recommend this to a friend - Pros mentioned:Video quality
Best doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job Google for making this product. Video quality is good, i paired with Nest speaker and it's the best combination
I would recommend this to a friend - Pros mentioned:Video quality
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and clear video even at night. It stays in color.
I would recommend this to a friend - Cons mentioned:Battery life
Much better option than the battery powered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a far better option than the battery unit. It's smaller and it relies on wired power meaning if you live in a cool climate, you don't need to worry about battery drain. Wish I had gotten this one first!
I would recommend this to a friend I wish I had Gen 1 back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a Gen 1 Nest doorbell with a Gen 2 Nest. Google Home is now the only way to look at Gen 2 (Nest software only works on Gen 1) and it is disappointing. I think the Nest software was much better. Google can do better than this. First, I cannot capture the clouds moving by against a blue background (unless it is already captured as an event) or any other event I would like to capture (like tearing up a driveway and pouring a new one) other events that could make great videos for grand kids! Frequently, there is a huge delay where I don't see how the talking would be effective. The photo is not in landscape like it used to be. Google put your A team on this! I wish I had at least reviewed Ring this time.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DavidP. Thank you for sharing your review on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that your overall experience with the device has been less than ideal. We appreciate all of your feedback here and we've taken note of it. We aim to deliver a great user-experience for the Google Home app, and your feedback inspires us to do more. If you need any help in the future, please let us know and reach us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Ding Dong Chime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality greatly improved. Chime is not like the first generation. Probably need a new chime..
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this door bell easy to use and makes me feel safe
I would recommend this to a friend - Pros mentioned:Overall performance
LB
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I feel more secure knowing I get alerted when my camera sees something at my front door.
I would recommend this to a friend - Pros mentioned:Video quality
Nest Doorbell review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell, clear video and ultra fast response to actions
I would recommend this to a friend Easy to use!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one at my old house and had to get one for my new house. Super easy to install and set up. I already have a nest subscription so it was easy to add to the Google account.
I would recommend this to a friend- Pros mentioned:Video quality
Superior Camera for day and night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Not having the worry to change batteries. Picture during day and night are crystal clear. The sound quality is superb, just turn it on to hear the wild life sounds outside. Yes would buy again Great camera.
I would recommend this to a friend - Pros mentioned:Installation
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product and really easy to install. Infact we are thinking about doing the floodlight cameras also.
I would recommend this to a friend - Cons mentioned:Connectivity
Nest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new unit replaced the old one which was not able to establish connectivity
I would recommend this to a friend - Pros mentioned:Video quality
doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the quality of not only the doorbell but also the sound and video that the doorbell produces. This is the 2nd one I'm purchasing to add to another door on our home
I would recommend this to a friend - Pros mentioned:Overall performance
Great doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and I am very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Connectivity
This open box was a mistake...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video is good, but disconnects from the wifi occasionally, which is very frustrating. Maybe I shouldn't have bought an open box unit...
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, NicholasM. Sorry to hear you're running into connection issues on the Nest Doorbell (Wired, 2nd Gen). Here’s some steps to get your device running smoothly:
1. Restart your doorbell to refresh its connection.
2. Turn off other devices connected to your Wi-Fi.
3. Check your Wi-Fi network or router settings
Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727
If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp