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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 975 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 975 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of not only the doorbell but also the sound and video that the doorbell produces. This is the 2nd one I'm purchasing to add to another door on our home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clear video even at night. It stays in color.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wired google doorbell rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Picture is crystal clear and not having to worry about charging every few weeks is a huge increase in convenience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish I had Gen 1 back.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Gen 1 Nest doorbell with a Gen 2 Nest. Google Home is now the only way to look at Gen 2 (Nest software only works on Gen 1) and it is disappointing. I think the Nest software was much better. Google can do better than this. First, I cannot capture the clouds moving by against a blue background (unless it is already captured as an event) or any other event I would like to capture (like tearing up a driveway and pouring a new one) other events that could make great videos for grand kids! Frequently, there is a huge delay where I don't see how the talking would be effective. The photo is not in landscape like it used to be. Google put your A team on this! I wish I had at least reviewed Ring this time.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DavidP. Thank you for sharing your review on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that your overall experience with the device has been less than ideal. We appreciate all of your feedback here and we've taken note of it. We aim to deliver a great user-experience for the Google Home app, and your feedback inspires us to do more. If you need any help in the future, please let us know and reach us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good upgrade from older nest doorbell that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than monthly pay security service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched in the internet and for home security because most of my neighbors has some sort of video cam door devices. And decided to go with gug nest. Of installation was reliable and quick. Of course you need a drill bit. But now days most of your friends has some kinds of drills to be borrowed. So after 20 minutes of installation. It only took another 15 minutes to link your nest doorbell to home wifi then link to your cellphone. And you can hear and gets notifications when someone is near the camera. Oh yeah you can speak and talk by using you cellphone Google link to nest. Now me and my wife are able to see what's happening @ home when both of us is @ work or not home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Improved over gen 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over gen 1. Good quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. I have thinking about getting other products but I ended up with google. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my backdoor and has been exactly what I needed. The install was very easy as the Google Home app has step by step instructions. I also have one on my front door and absolutely love them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easily completed and the product worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Nest is the a good work camera and sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done. Nothing to gawk at.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Original Nest Hello Doorbell, this one lacks the wide angle lens which is very desirable for a lot of folks that have a wider porch area. With many blind spots, you can easily be missed by the camera. The speaker is also too quiet due to cheaper parts. It can make it difficult for the person to hear what you are saying depending on the background noise. The pros of the camera would definitely be the night vision. It’s pretty clear at night. For the price since it is cheaper than the original, it’s a very average doorbell. Sad for a Google product as they should be making a better product by taking on a brands original purpose.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AydenK. We're sorry to hear that your experience with the Nest Doorbell (wired, 2nd gen) has been less than ideal. We appreciate the feedback on the device and want to improve your overall experience. We recommend reaching out to our dedicated team of specialists so we can help find a better resolution for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works as expected and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October and I was able to use Halloween sounds when the bell was pressed. The video quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Google Nest wired doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward installation and set-up. Still disappointed that Google Home app does not have all the ease and functionality of the Nest app, though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SmartPlugs. Thanks for your review of the Nest Doorbell (wired, 2nd Gen). We're glad to hear you found the installation and setup straightforward. We understand your disappointment that the Google Home app doesn't offer all the functionalities of the Nest app for managing your doorbell. We're constantly working to improve the Google Home app and integrate more Nest features. We're transitioning Nest features into the Google Home app to create a unified smart home experience. Nest products can have a wider range of settings and functionalities compared to some other smart home devices. The Google Home app prioritizes a simple and user-friendly experience for all smart home devices. If you have more questions and concerns, please feel free reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it. Only thing I'd change is I'd make it a wider angle. I used to have a ring and that was a very nice wide angle. This is very vertical which isn't terrible but I'd prefer wide.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Storm. Thank you for posting your review on Nest Doorbell (wired, 2nd gen). We're glad to hear that you're having a great experience with the device. We appreciate you sharing your preferences on having a wider angle and have taken note of your feedback. If you are in need of any assistance, our team of dedicated specialists are always standing by to lend a hand. You can visit our 'Contact Us' page by clicking the Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door bell camera, with all the features you need to keep an eye of your front door, i love the notifications of packages from deliverys, when they arrive N when someone "took the packages"

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Door Bell Wire

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended over other products., great video quality, video libraries very easy to access the videos and share.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOGLE DB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE IT! WORKS GREAT AND NOTIFIES US WHEN SOMEONE IS AT THE DOOR.!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The image is very clear. The app works great with it too. Highly recommend Google Nest!

    I would recommend this to a friend