Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Live view see and talk to people instantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the Best Door bell cameras I’ve ever owned you must try
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, setup and use. Worked right away.
I would recommend this to a friendWorks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, paired seamlessly with my other google devices.
I would recommend this to a friendGreat camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell camera. Has great viewing angles.
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next Door Bell Works Great. I would buy this again.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily and works great.Video quality is really clear.
I would recommend this to a friendWorks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like its suppose to work, Really easy to use
I would recommend this to a friendGood choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful camera and video. I am so happy with my choice
I would recommend this to a friendDoor Bell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great. The picture quality is amazing!!!
I would recommend this to a friendConvenient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Never have to get up from my chair!
I would recommend this to a friendGood Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Door Bell, Battery lasts about a week. Good gift
I would recommend this to a friendAwsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video and audio quality very easy with Google home app/hub
I would recommend this to a friendGreat picture quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell has a great picture quality!. Would recommend !
I would recommend this to a friendGood upgrader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller that the battery version and longer recording.
I would recommend this to a frienddoorbell for ecosystem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the doorbell works pretty well, but does not work well with their other products. i wanted this product to work well with their other security ones but it didnt work seamlessly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Anthony. Thanks for sharing your concern with us on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that it's not working well with your other products. We understand how frustrating this experience may have been for you. It's important to us that we provide you with the best help possible and identify the cause of the issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Version 1 was better with the Nest name on it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since Google tried to remove Nest from the picture, their products for the home are just terrible. Nothing works as well as the old Nest, or even the old DROPCAM that they forced me to remove and no longer would function. The 2nd gen will not connect very well to the rest of the network. You can no longer use the nest app for any new Google/Nest devices, and it keeps seeing "people" when there is no one. Never had a problem with old one before it died. I hope Apple gets into the game and starts making their own cameras, locks, and thermostats. This one I've had for a week and infuriated by it. Steer clear of the Google/Nest eco-system.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey PKovie, We appreciate you taking the time to share your experience. We understand how frustrating these recent Nest changes can be. We’d like to work with you to resolve the connectivity issues you’re experiencing with your 2nd gen Nest Doorbell, please contact us at: https://support.google.com/googlenest/gethelp?hl=en
Poor Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had trouble with the ring doorbell. I had to have help initially to get things set up right. Then it quit and I was given a replacement. When I hooked up the replacement, I couldn’t get it to set up correctly. Even though I’m a Total member I have had to pay $149 to get someone to come to our home to get it working. I feel like I’ve paid for this doorbell twice. Not the best experience.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, BillF. We’re sorry to hear your experience setting up your Nest Doorbell (Battery) wasn’t the best. While we’re glad you’re up and running now, we’re here 24/7 if you have any more problems: https://support.google.com/googlenest/gethelp
Stuck with this thing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Google/Nest product they make. It’s laggy and has gone offline a dozen or so times in the 6 months I’ve had it. The pulldown notifications don’t actually show the camera and it takes 30-60 seconds for it to load if the doorbell rings at which point the person has left. I like the way it looks and that’s why it’s getting two stars instead of one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JBG117. Thanks for sharing your feedback on your Nest Doorbell (wired, 2nd gen). We apologize for the frustrating experience you've had. We understand how important it is for your doorbell camera to function reliably. The lag, offline periods, and slow loading times you're experiencing are less than ideal. A simple restart can sometimes resolve temporary glitches. Ensure you have a strong and stable internet connection and make sure it meets the doorbell's requirement. Regarding the video quality, you can try lowering the video resolution in the Google Home app. If you already tried the suggested steps, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with products and services. Only complaint is that finding someone to help can be a challenge.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marvelous. We appreciate your feedback and we’re glad that you like the Nest Doorbell (wired, 2nd gen). We’re sorry to hear about your experience in finding someone to help when you need it.. We're always striving to improve accessibility and responsiveness to our customers. You can tell us more about the specific challenges you’ve encountered as we have several resources available to help you. You’re always welcome to contact us through our direct support channels found here: https://support.google.com/googlenest/gethelp
The bell you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google doorbell its way better than the skybell I had. The notifications are not annoying and it works with My other smart home devices easily. Easy to install , Id recommend checking your transmitter to make sure it doesn't need to be upgraded before installing the ringer blew but it was an easy fix. The only negative is that once you update even just your wifi password I had to factory reset my bell and start all over. Losing my history but I was able to save the videos I wanted to keep to my phone.No way to just update the password to connect
I would recommend this to a friendBrand response from Nest Support
Posted .Hi LadyT, thanks for the feedback, we’re glad that you love the Nest Doorbell (battery). We understand that having the ability to update the Wi-Fi information for your doorbell using the Home app can be convenient. Your feedback counts, and we’d be happy to pass this information along to the right team for future improvements. In the meantime, if you come across any concerns around the performance or features of the Nets doorbell, please let us know anytime and we’ll do our best to help: https://support.google.com/googlenest/gethelp
