Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Best doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. This is my 2nd doorbell (new home) and would not choose other brands.
I would recommend this to a friend - Pros mentioned:Ease of use
Works good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t take long to set up. Screws are small and we dropped one into the wall but it still holds on tight the eay we modified it. Rings the existing door bell.
I would recommend this to a friend - Pros mentioned:Installation
Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to put some eyes on the front of the house, no complaints. Installed it myself. I am no DIY champ, the instructions and online support was very helpful.
I would recommend this to a friend - Pros mentioned:Installation
2nd Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 1st generation model for about 3 year, until i imagine it got burned out by the sun. Purchased this upgrade and love all the new features and easy setup.
I would recommend this to a friend - Pros mentioned:Installation
Seamless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy to install especially since they provide a step by step instruction video for self install. It connected to the rest of my smart home with no issues as well.
I would recommend this to a friend - Pros mentioned:Video quality
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, picture is great and good sound quality. The notifications keep me informed as people come and go and its great for keeping an eye on my car parked out front.
I would recommend this to a friend - Pros mentioned:Installation
I've been thinking about my doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and synced up easily. Works very well, I did have to replace a transformer, which was also easy.
I would recommend this to a friend - Pros mentioned:Video quality
Great video
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sense of security with a clear picture of who's approaching your front door. Also good that I can interact with who ever rings my doorbel or on my front porch. Easy to install! Great product!
I would recommend this to a friend - Pros mentioned:Ease of use
Google Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We use with our google max and with our fridge. Let's us see who is at the door from our kitchen and bedroom.
I would recommend this to a friend - Pros mentioned:Video quality
Hello - Nest Hello
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy installation and integration with my smart home system.
I would recommend this to a friend - Pros mentioned:Installation
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works well with app easy installation great purchase
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Dead after 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the gen 2 product. A step down in nearly every single way from the first wired doorbell, particularly build quality. My first gen Nest doorbell lasted approximately 5 years which is awesome. I purchased this one December 1st , 2023 and it was dead 1/14/24. Really disappointing, and made worse poor technical support from google. Basically jerk you around and waste hours of time doing stupid things. I genuinely think their goal is to break you down so you give up. Ontop of that you will be forced to use the google home app (this camera is not compatible with NEST). For those who have used both apps, the difference is night and day. Google home is a mess (no integration with most nest products , extremely limited functionality). I guess the only good thing I can say about this camera is it is cheaper than gen 1, and the video quality is pretty good... because of the horrific hardware and software issues avoid this camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MichaelC. Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear you’re not having the ideal experience we want to share with you. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. Meanwhile, we'd like to have another chance to help you with your concern, please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
No ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great but the thing does not work with our chime. I ordered the suggested chime but I am not going to drill a bunch of holes so I will find an alternative.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, RixB. We appreciate that you find the Nest Doorbell (wired, 2nd gen) great. We’re sorry to learn it didn’t work with your chime, and that you ran into this concern with the installation after getting the suggested chime. The Nest Doorbell (wired, 2nd gen) has a voltage requirement of 16 to 24 VAC and a power requirement of 10 to 40 VA. You can usually find the system transformer’s voltage information inside the doorbell’s chime box, as well as in or near the breaker or fuse box. If you still have to call someone for help with installation, we suggest reaching out to your retailer. Or you may contact a Nest Pro certified tech to help you with your installation needs. This link might be helpful: https://support.google.com/googlenest/answer/9232427
- Pros mentioned:Video quality
Great door bell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the nest doorbell that I had. Great picture and video
I would recommend this to a friend Good Field of View
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Resolution is not the best but I am really enjoying my purchase. It notifies me of events really quickly and The field of view is great for my needs.
I would recommend this to a friend- Pros mentioned:Installation
Ding Dong!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install in place of existing doorbell. Very cool to hear google speakers announce my friends name at the door!
I would recommend this to a friend - Cons mentioned:Compatibility
Very just OK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If mid was in the dictionary there would be a picture of this doorbell. Somehow I think it’s worse than the original nest hello I replaced which is sad. It disconnects a lot which is very annoying. I’m not sure if it’s the new software or what it’s just not as reliable. Highly annoyed I bought it as a supposed upgrade.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Thank you for your feedback. We're sorry to hear your Nest Doorbell wired device isn't working as expected. We'd like to help resolve any issues or questions you have about the device. Please contact us at the following link: https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Video quality
Awesome Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a excellent job of giving me clear and timely pictures of my house entrance. Great Product Google but only gives me the great performance I have come to expect from a Google smart Home device!
I would recommend this to a friend - Pros mentioned:Installation
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it works as advertised. Definitely recommend the professional installation, that saves a lot of time and hassle!
I would recommend this to a friend Perfect addition to the Google nest products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Always wanted to be able to monitor the front yard/driveway. Fits in perfectly with the google nest cameras and thermostat
I would recommend this to a friend