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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 975 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 975 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The superior of the 2 cam brothers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a battery powered and a hard wired nest doorbell camera. The hard wired is definitely the superior of the two. With a nest subscription I can capture everything I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works flawlessly with the Google home app...wished it would work with the Nest App though....

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a first gen google nest. Upgraded to the new one. Its a fantastic doorbell camera. I like it much better than ring.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Door bell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is great, love the unique door bell chimes. Then it feels very high quality with very simple set up instructions on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video. I capture all the people that comes to the front door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was a little hesitant about the install on this but after a little bit of review and some youtube homework works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we had bought this sooner. Very easy to install, took about 15 minutes. It connects to your existing doorbell wires. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works very well!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Videos load quickly! Notifications whenever is in view of doorbell!Easy to install and step-up!Free videos for last three hours,without subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing door bell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased google door bell, camera quality is so great, i compares with other brand door bell , i think this is the best one so far. You wont regret , i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a gen 1 model that had died out of warranty. The camera gets afternoon sun that had caused overheating issues with the previous model. I believe this model in all white will fare better. I had issues with video not archiving at first, but I replaced the old doorbell transformer (16v/10a) with a 16v/30a transformer. All issues went away and it works great now. The only issue is it doesn't automatically switch to night vision at night because of a few bright lights in front of the house, leaving a dark spot at the every way. The new home app is also a significant improvement after the loss of the Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Mike. Thank you for choosing Nest Doorbell (wired, 2nd gen) and we're sorry to hear that you're experiencing some difficulties with the night vision of your device. When night vision is set to Auto, your device will switch between normal and night modes when the light gradually changes. We recommend setting your device's night vision to Always On. The night vision will stay on until you manually set it to Auto or Off, even if there's plenty of ambient light. You can follow the steps on the link here: https://support.google.com/googlenest/answer/9249162

      And if you need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ding Dong Ditch all your other doorbells.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell with great video. No issues. 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Door Bell and Best Buy Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and the product works better than described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video during the day is fantastic. Could not use the angle mount because the reflection from the glass door made night video very blurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next doorbell FTW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy home upgrade for convenience and security!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great new doorbell for my grandmothers home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy setup! Color looks so good too

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two nest doorbells and nest hub i bought from you. I will be buying 3 nest wired caneras for outside.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Nest Doorbell, 2nd Generation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell camera. It integrates well with all my other Google products. Great view, nice clear pictures and video. I really like the package and facial recognition too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I needed and upgrade to the old nest doorbell. I love the picture quality the 2nd gen doorbell comes with. The voice recognition feature is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ding Dong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera has great quality but I hate the delay between someone showing up and the actual notification announcement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and get setup The app works well for viewing who is at the door

    I would recommend this to a friend