Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good Reliable smart door camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and functions well. Installation was a breeze and even easier if you had the prior generation's nest doorbell.
I would recommend this to a friend - Cons mentioned:Battery life
Nest Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired version is much better than the battery one. It also interfaces better with after market doorbells
I would recommend this to a friend - Pros mentioned:Overall performance
The Ring
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super product. I like my door bell So much. Works like a charm.
I would recommend this to a friend Excellent video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this doorbell. I had a Ring for about 5 years and it was starting to flake out a bit, so i needed a replacement. I already have several Google products (Nest router, hub, etc), so it was an easy choice to go with this doorbell. I couldn't be happier. Quick and easy installation and seamless integration into my existing Google Home products. The night visibility is excellent and I really love the recognized faces feature. 10/10 would recommend!
I would recommend this to a friend- Pros mentioned:Video quality
Easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and provides a better picture than the previous Nest.
I would recommend this to a friend Great camara needs wider viewing angle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camara wish that it was wider viewing angle. The view needs to be wide angle to get more.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The nest doorbell links up to my google nest home devices almost seamlessly! Plus it was very easy to install.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, i really like the package tracking feature. Night vision works great also!
I would recommend this to a friend- Pros mentioned:Video quality
Really Smart Doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Nest Doorbell! Great camera and AI. Informs me whenever a person is seen and if they left a package.
I would recommend this to a friend - Pros mentioned:Video quality
Google Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup with Google Nest. Video and sound quality good.
I would recommend this to a friend Great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Google facial recognition is super nice to tell me who came to my door, as well as recognizing when a package is dropped off or removed from my porch. It struggles a bit early on with differentiating faces of people with similar hair, but after a while it catches on. Super convenient that it integrates with my Nest Hub and Google Home Mini's. Facial recognition pictures can be pixelated at night and in low lighting, but overall very satisfied
I would recommend this to a friend- Pros mentioned:Ease of use
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Easy download onto my phone. Easy to work app
I would recommend this to a friend - Pros mentioned:Installation
Better than ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the ring i was having so much problems with the ring but the nest no problem plug and play set up was super easy
I would recommend this to a friend - Pros mentioned:Overall performance
Can't wait
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to set up yet but are super excited to see how well it works!
I would recommend this to a friend - Pros mentioned:Video quality
There's so many to choose form, but this one is it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and minimal, the quality of the video itself is superb. Love the modern feel to it, highly recommend.
I would recommend this to a friend Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good this doorbell, it show you when it sees people approaching and when they leave package
I would recommend this to a friend- Cons mentioned:Connectivity
Constant Disconnections
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:
1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.
Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727
We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Works well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door bell works well. Easy connection and works as good as my previous versions
I would recommend this to a friend Check your voltage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unaware of the voltage requirements so had to buy a more powerful transformer but even witg that installation was fairly straiforward. Instruction were a little confysing.
I would recommend this to a friend- Pros mentioned:Video quality
Love this camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. I can see and hear wverything crystal clear.
I would recommend this to a friend