Customer Ratings & Reviews

We are remodeling and purchased this to put in our entry area. It has not yet been installed but what we know from neighbors is that the wired version is extremely reliable.

Great camera highly recommend. Great video quality and super user friendly app.

Notifies me if theres any movement. Highly recommend

Great product and is amazing for my house and smart home!

The doorbell does well in term of camera, control from the APP and all the feature that comes with it. But, it is not recommended for those who decide to purchase based on the power voltage requirement specified by Google as it is misleading. Its requirement and compatibility specify: 16 to 24 V AC and 10 to 40 VA. However despite its minimum is 16 V AC and 10 VA, the actual installation doesn't work with this power requirement. It works by replacing the transformer 16 V AC to 30 VA. which seems the minimum requirement. To learn this had to spend several days figuring out, and rule out defect of the device, then spending extra $$ to replace the transformer. If I would have known that the requirement minimum was 16 V AC 30 VA, could have bought another brand that is compatible with existing power and save time , stress and unnecessarily spent replacing the transformer. Then, it makes worst the customer service that doesn't recognize it is misleading requirement information. Instead with its arrotgancy the reply I received was that it is specified minimum 16 to 24 V AC and 10 to 40 VA while I am telling them iit doesn’t/ Furthermore, having done some online research from which I learned its is a known problem that most of whom bought it had to replace the transformer or even in some cases didn’t work at all. If you have 16V AC 10 VA, turn away to different brand, otherwise will end up spending more money and time and stress down the road for the probability that might not work. Now from usage stand point, when there is notification of alert popup on the mobile phone, and tap it, the application works quite out of acceptable duration to display the recording, As result, I need to exit the Google Home App, open it again, tap the doorbelll, the identify in History then go to Full history. So here are already 5 actions at least, that if there is urgent matter which require immediate view of video make late and that doesn’t seem good way for emergency response for home security.

Great doorbell. Wired is superior over battery. Easy to install too

Great Doorbell Camera! Good video quality and voice feature.

Overall it’s a great produc. My old Neat had a little bit wider range, but the clarity is now much better. The only real complaint I have is I wish it would still utilize the old Neat app as opposed to only being compatible with Google Home. But overall, I’d get it again in a heartbeat.

Easy setup and does exactly what I was hoping for. Battery life so far seems good

Looks good with the new house!!! And very easy to install

Great upgrade from the battery version. Video playback is so much clearer than the first genreation.

Easy to install. Love the notification for active seen by the camera

This is the nice ring bell that I bought. I recommended. And a very fast answer.

The app is great, installation is great, it wires easily to your existing doorbell chime and has some included if you dont already have one. The only gripe i had was the notifications, everytime someone walks by with a dog you will get a notification, theres a lot of them. I reccomend turning on the package notifications only.

Love it,great quality product and great video quality.

Great quality and has excellent videos and sound.

Works well and easy to install. Video is excellent and voice works well.

Absolutely better and clearly images, very good resolution.

Love the camera. It's an upgrade on the previous model, which we also loved.

Works great, alerts correctly and the picture is clear.