Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Probably would get a ring instead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. No doorbell alert via app though. May not be smart enough but i could not find anything. No 2 way interaction
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Jake. Thanks for sharing your feedback about the Nest Doorbell (wired, 2nd gen). We're sorry to hear that your experience with the device didn't meet your expectations. This is not the initial impression we want you to have. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Door bell install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions on line were ok but not great. it would be nice if the app was not buggy and worked without an issue. had to install multiple times
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, GregoryH. Thanks for posting a review about the Nest Doorbell (wired, 2nd gen). We sincerely apologize for the frustration caused by the online instructions and the app bugs. We understand how important clear instructions and a smooth app experience are to setting up a product successfully. We’ve taken note of your feedback as we’re constantly working to improve our online resources and app functionality. Your feedback helps us identify areas where we can make things better.
In the meantime, if help with the setup is still needed, our dedicated team is always available to lend a hand here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Overall performance
GOogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's working good , just doesnt have the NEST Cool Features i hope they add announce visitor
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Behrang, we're excited you upgraded to our new Nest doorbell (2nd gen). Our new device has the visitor announcement feature, to learn how to enable it, take a look on this link: https://support.google.com/googlenest/answer/7672451
If you want to learn more about the new features of your device, check out this link: https://www.googlenestcommunity.com/t5/Blog/The-difference-between-the-2nd-gen-and-the-1st-gen-wired-Nest-Doorbell/ba-p/269609
Great product installation not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is amazing! Installation not so much. Killed my doorbell so I had to buy a new one. It hasn't been the same since. Told me it was bc my doorbell was old, it worked perfectly before he installed it, but now not at all.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for choosing Nest Doorbell (wired, 2nd gen) for your home. We're sorry to learn that you're experiencing some difficulties with installing the device. We want to know more details about the installation so we can help you with troubleshooting steps that may improve your overall experience with the device. Please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful in my home’s security The package and product was intact and would highly recommend.
I would recommend this to a friendPerfect for what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t going to be easy to get power to the location I needed so this works for me. Does a good job. Battery lasts several weeks easily as long as you are only checking it for people and not every movement detected.
I would recommend this to a friend- Cons mentioned:Connectivity
Version 1 was better with the Nest name on it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since Google tried to remove Nest from the picture, their products for the home are just terrible. Nothing works as well as the old Nest, or even the old DROPCAM that they forced me to remove and no longer would function. The 2nd gen will not connect very well to the rest of the network. You can no longer use the nest app for any new Google/Nest devices, and it keeps seeing "people" when there is no one. Never had a problem with old one before it died. I hope Apple gets into the game and starts making their own cameras, locks, and thermostats. This one I've had for a week and infuriated by it. Steer clear of the Google/Nest eco-system.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey PKovie, We appreciate you taking the time to share your experience. We understand how frustrating these recent Nest changes can be. We’d like to work with you to resolve the connectivity issues you’re experiencing with your 2nd gen Nest Doorbell, please contact us at: https://support.google.com/googlenest/gethelp?hl=en
better upgrade
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced previous version which lens had become cloudy and doorbell button had stopped working. very happy with the updated product.
I would recommend this to a friendPeace of mind bought to you by Google Nest doorbel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the security it provides my family and I. We know what packages are delivered and who comes to the front door! You wont regret this purchase! Google is the way to go!
I would recommend this to a friend- Pros mentioned:Ease of use
The bell you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google doorbell its way better than the skybell I had. The notifications are not annoying and it works with My other smart home devices easily. Easy to install , Id recommend checking your transmitter to make sure it doesn't need to be upgraded before installing the ringer blew but it was an easy fix. The only negative is that once you update even just your wifi password I had to factory reset my bell and start all over. Losing my history but I was able to save the videos I wanted to keep to my phone.No way to just update the password to connect
I would recommend this to a friendBrand response from Nest Support
Posted .Hi LadyT, thanks for the feedback, we’re glad that you love the Nest Doorbell (battery). We understand that having the ability to update the Wi-Fi information for your doorbell using the Home app can be convenient. Your feedback counts, and we’d be happy to pass this information along to the right team for future improvements. In the meantime, if you come across any concerns around the performance or features of the Nets doorbell, please let us know anytime and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Great doorbell and camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from ring to this! Love the ability to use google hubs with this
I would recommend this to a friendSmartest door bell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, I love all the smart features that are packed into it and I love how well it integrates with other Google products and with Alexa.
I would recommend this to a friendGen 2 even better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the 1st Gen version of this and it was great. When I bought a new house, I decided to install this again. Wow the Gen 2 version was even better. Love the face recognition and animal alert. Definitely recommend
I would recommend this to a friendIt works but subscription based.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the original version with free 24hr recording. Forcing a subscription is really annoying
No, I would not recommend this to a friendGood doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a little tricky. It doesnt leave much room for the wires behind the unit.
I would recommend this to a friendGreat doorbell; easy installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to replace my 1st Gen doorbell. Was easy to install and now, I have a working one! Let's hope it lasts another many years.
I would recommend this to a friendPeace of Mind!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a client who has been a repeat client. She was worried about security so I got this for her as a closing gift when she bought the home.
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I would’ve thought very pleased would recommend it
I would recommend this to a friendDecent doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nicer to have better resolution. The connection to the Nest Hub is nice.
I would recommend this to a friendGreat doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell cam with good daytime and night time resolution. Though requires a subscription if you want more than 3 day notifications.
I would recommend this to a friend