Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Great Quality Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrated perfectly with my nest app along with my thermostat and door lock.
I would recommend this to a friendThe doorbell is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad absolutely loves it had to due a few changes to the door bell chime but that wasn't too expensive still its great
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to program. Need good internet / WIFI connection.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Nest cameras for years. I just hope Google will do some changes for the Google Home app. I really miss the Nest app.
I would recommend this to a friendNest Doorbell Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome smart doorbell! Wanted to replace our first generation one with the second generation.
I would recommend this to a friendWhat I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the only reason I’m docking a star is that it’s a pain to install in an older home.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, VViskey. Thanks for making Nest Doorbell (wired, 2nd gen) as your doorbell of choice for your home. We appreciate the feedback and want to know more about your experience so we can help you with improving your overall experience with the device. Our team of support specialists are standing by to assist you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
It is awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel confident I will be able to monitor my home and that makes me feel more secure
I would recommend this to a friendThe Smartest doorbill
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This door bill camera is so smart with very hight quality recordings and it’s also very durable!
I would recommend this to a friend100!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the Door bell. Looks fancy and does all the job. No need to answer the door for stranger anymore.
I would recommend this to a friend
Great customer service
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My shopping experience at Best Busy is always enjoyable, successful and rewarding.
I would recommend this to a friendSecond party seller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these. These were sold by Rytek and not Best Buy apparently. They do not have the same return policy and when we needed to exchange an unused and unopened product a few weeks after purchase, were told that Rytek does not allow that. We are now stuck with something that will not work.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, AllisonM. We're sorry to see the Nest Doorbell (Wired, 2nd Gen) didn't work out for you. We'd be happy to look into your concerns about the device and find the best resolution we can for you. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp
Okay Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good but not as good as the old version
I would recommend this to a friendNest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, not the best picture quality. For the price is good.
I would recommend this to a friendClassic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classic additon to any home. Good for piece of mind, pairs well with other cameras for total secure.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper materials than the original but some cool new features.
I would recommend this to a friendSatisfied!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up to front doorbell. Had to add an additional low voltage transformer but overall works great.
I would recommend this to a friendAmazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Great edition to our new home doorbell system, love this item. It completed our "smart home" experience.
I would recommend this to a friendThis doorbell camera doesn't work as well as other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it's the camera or it's the nest system. But this is the worst camera doorbell I've had. I've got three different doorbells that I've purchased and they all work fine. This one only shows a partial of a person when he comes and it then it turns off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Jamesdiego. We understand your frustration with the performance of your Nest Doorbell (wired, 2nd Gen). We apologize for the inconvenience it's causing. The issue you described, where the camera only shows a partial view of a person and then turns off, could be related to a few different factors. We want to know more about your concern so we encourage you to contact a dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google integration and that you save peoples faces so it recognizes fornnext time.
No, I would not recommend this to a friendNot worth the "upgrade"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the rookie mistake of thinking because this was a newer version that it would be better than my original nest doorbell. I was horribly mistaken, the video quality is atrocious and it has a more narrow field of view. These issues are most apparent on night video.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Brandon.We're sorry to learn that your experience with Nest Doorbell (wired, 2nd gen) was less than ideal. We still want to understand your concern so we can help find a better resolution in improving the performance of your device. We recommend reaching out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp