Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the product's excellent video quality, ease of use, and straightforward installation. Its overall performance is highly regarded, with positive feedback also given for its design, night vision, and field of view. However, some users have experienced issues with connectivity and battery life, noting it doesn't meet advertised expectations. Additionally, compatibility with certain smart home systems and app support have been raised as concerns.
This summary was generated by AI based on customer reviews.
Nice Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is better than the last one. I don't have any issues with this one.
I would recommend this to a friendAwesome doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I did had to reset it once but it has worked perfectly since
I would recommend this to a friendNest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.integrates perfectly into my Google/Nest home monitoring set up
I would recommend this to a friendRing door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well just wish that can found out how to keep the history
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, ShandelonJ. Thanks for taking the time to share your feedback on the Nest Doorbell Wired 2nd Gen. We're glad you're happy with the Nest Doorbell's performance, and we want to ensure you have access to all the features you need, including video history retention. The Nest Doorbell (wired, 2nd Gen) has three hours of free event-based video history, automatically capturing clips when motion or sound is detected. For extended history, you must have a Nest Aware subscription or Nest Aware Plus Plan. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Does what i want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell. Honestly the wired is the only true option. Had both and i wont be going back
I would recommend this to a friend- Cons mentioned:Battery life
Google doorbell gen2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not as good as the gen 1. I had issues with it going offline and the recording length was not as good nest aware is not available and we like to monitor the video recording if any incidents have happened.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, DerekW. Thank you for sharing your review on your Nest Doorbell (wired, 2nd gen). We can see that you're experiencing some connectivity and recording issues with the device. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues you’re having. You have the option to get the Nest Aware subscription for your device. To know more about what you get with a Nest Aware subscription, we suggest visiting the Google Help article here: https://support.google.com/googlenest/answer/9233159
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this doorbell. It has the best range of view with the camera.
I would recommend this to a friendGreat quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job with the install. The nest alerts is definitely worth adding for 24/7 coverage
I would recommend this to a friendGreat video doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision is not as great as Wyze but much better ai detection
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marian! Thank you for taking the time to share your feedback on the Nest Doorbell Wired, 2nd gen. We appreciate your honest assessment of the product's performance, specifically regarding night vision and AI detection. The ability to accurately identify people, packages, and even animals ensures you receive precise alerts for what truly matters. If you have any further questions or want to learn more about our upcoming features, please don't hesitate to contact our dedicated team of specialists that can help you with any concerns. You can reach them on the Google Help Center page here: https://support.google.com/googlenest/gethelp
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it has been a great doorbell. Better than expected.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell BUT subscription just went up by $20!!
I would recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice improvement over Gen 1. Worth the upgrade to the new system and improved app.
I would recommend this to a friendGreat color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed and in the color we wanted! Love this
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades made this one stand out from the previous model.
I would recommend this to a friendNest doorbell recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is great. Clarity is wonderful and highly recommend.
I would recommend this to a friend- Pros mentioned:Video quality
Great video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is great! I bought this to replace a first generation nest doorbell that stopped working after 5 years and the only downside is that the new google nest products do not work with the old nest app, which is not a big deal just some getting used to using the google home app
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jobbi, thanks for still choosing our Google Nest products, even after your older Nest Doorbell stopped working after 5 years. We're also glad to hear that you liked the video quality of Nest Doorbell (Wired). However, we're sorry to hear that the move to the Google Home app from the Nest app, didn't quite meet your expectations.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you're willing, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We’d like to help you with any support needs you have on Nest Cam with Floodlight, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
I enjoy this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this product is better than the Ring. Wasn’t hard to install at all
I would recommend this to a friendNest dorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect doorbell for my home, work property and good vision
I would recommend this to a friendis worth it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love it! and it improved since the first generation!
I would recommend this to a friend- Pros mentioned:Video quality
Glad I bought this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would have been easy to install if it weren't for our builders putting glue on the previous doorbell. Other than that, it's excellent! The picture is better than the previous generation. Also, it would be best if you put in the additional extender on the box for houses with stone.
I would recommend this to a friend