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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent video quality, ease of use, and straightforward installation. Its overall performance is highly regarded, with positive feedback also given for its design, night vision, and field of view. However, some users have experienced issues with connectivity and battery life, noting it doesn't meet advertised expectations. Additionally, compatibility with certain smart home systems and app support have been raised as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 979 reviews
  • Rated 3 out of 5 stars

    First generation picture look better :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced for but … The first generation was better !! The picture it’s very poor in this 2nd generation you can see the pixel

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey EmilioC, We appreciate you taking the time to share your feedback. We understand your disappointment with the image quality of the 2nd generation device.
      We value your feedback and want to make things right. Let’s fix the image quality together.
      Please contact us through our support page: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Perfect Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is amazing! It is surprising very well made and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went without a wired doorbell for years thinking there is no benefit. I was wrong. This, without a subscription allows me to see clear and instantaneous images of what is happening on the doorstep. Syncs perfectly with my network and notifies my phone and watch instantly. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my house. Safty, comfortable. Very strongly recommend this everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the operation of this product, Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very helpful and made it easy for us to understand how the system works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Overall good visibility both night and day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision turns off when light is near by nest app was little bitter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gives us peace of mind for one of our home entryways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all expectations, the video clarity is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and works great. Relatively easy to install with patience :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. The view of the camera is wider and more clearer. The response is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Love the fact there is a battery and it is wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hardwired, works great, but again, no recordings from previous days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google door bell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door bell. Clarity is good and available in multiple colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second party seller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these. These were sold by Rytek and not Best Buy apparently. They do not have the same return policy and when we needed to exchange an unused and unopened product a few weeks after purchase, were told that Rytek does not allow that. We are now stuck with something that will not work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, AllisonM. We're sorry to see the Nest Doorbell (Wired, 2nd Gen) didn't work out for you. We'd be happy to look into your concerns about the device and find the best resolution we can for you. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like the doorbell it doesn't give false alerts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Great multi use tablet for Google ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who’s at my door?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest doorbell!! Best Buy tech installed was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would consider others

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a first gen Nest doorbell. Honestly, Google has made a mess of the Nest integration. Can't get the video subscription to work. Would switch but everything else in house is Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, MarkM. Thanks for sharing your feedback. We're sorry to hear about your frustration with the integration of the second-generation Nest Doorbell and the challenges you've encountered with the video subscription. It's disappointing when transitioning between generations of a product doesn't go as smoothly as expected, especially when you have other Nest devices in your home. We wanted to know more about your concern, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest