Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a gen 1 model that had died out of warranty. The camera gets afternoon sun that had caused overheating issues with the previous model. I believe this model in all white will fare better. I had issues with video not archiving at first, but I replaced the old doorbell transformer (16v/10a) with a 16v/30a transformer. All issues went away and it works great now. The only issue is it doesn't automatically switch to night vision at night because of a few bright lights in front of the house, leaving a dark spot at the every way. The new home app is also a significant improvement after the loss of the Nest app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Mike. Thank you for choosing Nest Doorbell (wired, 2nd gen) and we're sorry to hear that you're experiencing some difficulties with the night vision of your device. When night vision is set to Auto, your device will switch between normal and night modes when the light gradually changes. We recommend setting your device's night vision to Always On. The night vision will stay on until you manually set it to Auto or Off, even if there's plenty of ambient light. You can follow the steps on the link here: https://support.google.com/googlenest/answer/9249162
And if you need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great Door bell camara
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great door bell camara, i purchase this one to replace my original generation one Nest door bell. i like the fact that the camera will hold more data locally and you don't need to rely on the cloud service for storage
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Nest doorbell with this doorbell and it was very easy to install and great video quality! The Google app also still links to the nest app
I would recommend this to a friendSee through your door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mounts easily, connects quickly and works like a charm. The supplied angle wedge wasn’t enough for our setup, so we had to order an afternmarket wedge with a great (and customizable) angle. Beside that, setup and use has been flawless. Recommend this to anyone looking for a video doorbell!
I would recommend this to a friendDoorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easily to connect. Not sure how to set the volume of the doorbell.
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally prefer the original version of the nest ring doorbell, but mine died after two years. Replaced it with this one and I’m not disappointed.
I would recommend this to a friendNice item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on this open box unit when my 1st gen stopped connecting to WiFi. The resolution is a bit of a downgrade on paper but barely noticeable. Definitely do not regret my purchase
I would recommend this to a friendThree thumbs up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jolly good doorbell. Mighty fine , Mighty fine indeed.
I would recommend this to a friendblink camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very clear picture and easy to install will recommend to friends and family anytime
I would recommend this to a friendQuality doorbell and security video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Nest doorbell as I've purchased one for each of our last three homes. I believe the Nest doorbell is superior to their leading competitors. The Nest also aligns well with other Nest products such as thermostats, Co2 devices and more. Although I preferred the Nest app (that I used before Google purchased Nest) far more than the Google Home app, the Google Home app is getting better. 30 day video history monitoring is availible for $60/year which is better than many of the other home security devices on the market.
I would recommend this to a friendGoogle Doorbell (wired)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and installation instructions are very clear.
I would recommend this to a friendDoes exactly what it is supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.significant improvement in sound and video quality over the original Nest (1st gen)
I would recommend this to a friendSolid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. The only downside is that the older generation had a wider viewing angle. This is moreso set up for portrait rather than landscape which limits how much of the front of your house is viewable.
I would recommend this to a friendAmazing door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google has finally got it right. I owned the older version and it stopped working after 2 years. The new bell is easy to install and open while older version I struggled to detach. The camera has clarity. Easly syncs with other nest products.
I would recommend this to a friendDoorbell Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great was good price install was easy video is clear and good color
I would recommend this to a friendDoes pretty much what it says it will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bell camera was easy to install and picture/video quality is good. Our doorbell now sounds weaker, which is disappointing. Also, the monthly fee is a drawback. Overall, it is as advertised.
I would recommend this to a friendThe big white doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty big device, let's get that out of the way up front. If you don't have a lot of space to mount it, then you might have some issues. Google made the instructions extremely simple to understand and follow. The images and audio are both clear. You need to download the Google Home app, but it's easy enough. I certainly recommend it. My only issue is that there's a street light across the street and it's right in line with the camera, so it won't switch to night vision, I have to do it manually if I remember.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Justin. Thanks for giving us feedback about the Nest Doorbell (wired, 2nd gen). We appreciate you for pointing out your concerns about its size, and we’re sorry to hear your experience with the Night vision feature.
Bright lights can delay or prevent the camera from switching to Night Vision. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface near your camera.
Let us know if more help is needed, you can visit us anytime here: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original and the 2nd generation is great. On thevold generation sometimes my bell would work and sonetimescit wouldnt. I recommend this product. Its slim. I purchased the all white. Its great.
I would recommend this to a friendCheck your voltage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unaware of the voltage requirements so had to buy a more powerful transformer but even witg that installation was fairly straiforward. Instruction were a little confysing.
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded door bell works great no issues would buy again
I would recommend this to a friend
