Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 6517931
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Doorbell Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say other than, if you are a google person, this works will work perfectly in your ecosystem. I have had this for almost two years now and LOVE having it "Watch" my house for me. It even tells me when specific members of my family are home by name!
I would recommend this to a friend - Pros mentioned:Video quality
Nice Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed to upgrade a Generation 1 doorbell camera. The videos are sharp, and the app quickly sends alerts when there is someone coming towards the door.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Good but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the video is good but viewing angle could be more wider. Installation process was moderately easy. Instructions in the box was a link to a video of instructions. Overall its a good product to upgrade your home to “smart”
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Justin, thanks for sharing your feedback on Nest Doorbell (wired, 2nd gen). We're glad that you find its video quality good, and we hear your concerns about having a wider viewing angle. We've taken note of your feedback and we'll certainly take this into consideration when working on new features with our products and services. Meanwhile, you might want to try using the wedge for a better camera view. You can install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place. Test the doorbell to make sure it is securely mounted. Please see this help article that includes video installation: https://support.google.com/googlenest/answer/10732535
For other support concerns, please let us know anytime at the following link and we’d be happy to help: https://support.google.com/googlenest/gethelp";
- Pros mentioned:Ease of use, Video quality
Great upgrade!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the first version of the doorbell and loved it. It finally bit the dust and we needed to buy the new one. Been a great transition and the camera quality is phenomenal. Easy installation.
I would recommend this to a friend - Pros mentioned:Installation, Overall performance
Nest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to install. Works really well.
I would recommend this to a friend - Pros mentioned:Installation
Very Nice Wired Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this doorbell is excellent and it was easy to install. I like the ability to create zones that it will identify packages, and/or people. It works well with our existing chime. It responds quickly when people push the doorbell. My only wish is that it had a little wider range of view
I would recommend this to a friend - Pros mentioned:Overall performance
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would’ve been a 5 stars if subscriptions weren’t a thing. With no subscriptions on pass 6 hrs are saved.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Connectivity
Works Well under certain conditions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my inlaws and to start off they have poor internet less then 5mbps their area doesn't have fiberoptics yet. So install was easy, design and construction is great. However picture quality and connectivity needs to improve. Doorbells with 1080p shouldn't be made anymore with 4k technology in existence. When trying to view the video feed it would keep disconnecting and not load. Also the picture isnt very clear for 1080p. Now we got the eufy 4k dual doorbell and that loads instantly and has amazing picture quality. For around the same price i'd go for the eufy since it has a second camera facing down at your porch.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Nfvsa1, thanks for leaving feedback about the Nest Doorbell (wired, 2nd gen). We’re glad that you find it with ease of installation, and that you like its design. And we’re sorry to hear that the experience with its picture quality and connectivity has been less than ideal.
You can adjust the doorbell's video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your doorbell. But whichever level you choose, your doorbell will automatically adjust its resolution and compression according to how much bandwidth is available. Check this link to learn more: https://support.google.com/googlenest/answer/9218596
Also, A range issue or wireless interference can cause your doorbell to disconnect from your Wi-Fi. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the doorbell and your router as these items could block the connection. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282
We’re always here for your support needs. Please feel free to let us know if additional help is required by visiting us at: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google Ring Cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and night vision. If you have a chime box that has enough power you may not need to install the chime adapter to your chime box. Works great.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Great Camera but no upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, easy install and quality is pretty good. However there is no real change between this one and the last gen wired camera. Quality looks the same so you might be fine getting the last gen camera to save money if you need.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Metallicafrk87, thanks for sharing your experience with Nest Doorbell (wired, 2nd gen). We're glad to hear that the device is working great for you. We appreciate your feedback with the quality when compared with the previous version and rest assured that we'll relay this to the right team. If you need further assistance or have additional feedback, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is clear and sensor is good to capture the moment outside the home for safety
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
This product works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed this without any issue, I have always liked Google products and this doorbell is not the exception. The camera quality is great and has paired without any issue.
I would recommend this to a friend Nest camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Highly recommend! It works so well and is efficient and accurate that I bought two more additional ones
I would recommend this to a friend- Pros mentioned:Video quality
Premium doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell looks awesome once its installed. Install was pretty simple and set up to the Google home at was even easier. The video quality and night vision make this door bell a must.
I would recommend this to a friend - Pros mentioned:Video quality
Definitely my choice across the board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best video doorbell. Facial recognition compatible with the Google home system makes everything easy. Video quality for doorbell is great as well as the night vision.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Happy with Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the easiest to install. Works well all the time.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:App compatibility
Much clearer pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one to replace my old Nest Doorbell. This one has a much clearer picture. I don’t like that it only works with the Google Home app vs. the old Nest App. To me, the old Nest App was much easier to use and had more features.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Mike, thanks for the feedback and for upgrading to the Nest Doorbell (wired, 2nd gen). We appreciate you for sharing your experience pointing out some of its rich features, and we hear your concerns about using the camera in the Google Home app.
We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Meanwhile, We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
If you have any concerns about using the camera effectively in the Home app, let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation, Video quality
Nice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the originally nest door bell and when it came time to replace i did my research and felt this would be a nice upgrade the picture is a lot more clear than the gen 1 and it was just as easy to install.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Wired doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100 percent better than battery doorbell better video and even though you can power the battery one it does not work on ac and will not keep battery charged if you are viewing camera
I would recommend this to a friend - Pros mentioned:Overall performance
Great door bell!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works most of the time. Love the color and was simple to install
I would recommend this to a friend