Customer Ratings & Reviews

Before getting this one I got a ring doorbell, and I had to return it because it stopped ringing the doorbell, it seem to be a common issue in the ring and their support lacks. So we got this one and the streaming of the video is waaaaay smoother and the quality is years light better. It may be more expensive but this one do work pretty good vs faulty ring ones.

After reading all the great reviews I purchased a Nest Hello over a week ago. The hookup seemed to go well with the video being spectacular and everything working but one essential feature -- the mechanical indoor chime would not ring when the doorbell button was pressed on the camera. The chime sound emitted by the camera at the front door was not adequate to be heard in the house and my Iphone is not always available so the notification there was also inadequate -- I needed the house chime to ring. I spent hours with three separate technicians at Nest Live Support. They verified that I had the correct wiring, the correct transformer, the correct settings in the App on my phone and the correct voltage supplied to the camera. The chime DID ring when I simply made a connection across the input wires to the camera but the camera doorbell button failed to ring the chime. Next the technicians said I needed to replace the house mechanical chime. That was done but the new one also could not be activated by the Nest Hello. It would seem that the problem must be a defect in the camera itself but the technicians would not consider that possibility. Many others have posted complaints on the internet about this problem but no solutions for it were to be found there. One reviewer suggested bipassing the chime and using a Google Home Mini speaker to produce a chime sound and a verbal announcement via the WiFi connection. This worked for me. The system now works well but took an enormous amount of time to resolve the problem.

works very good and looks good and stays on line..

I was thoroughly impressed by the quality and workmanship. The night vision worked better than expected and the facial recognition is helpful when it picks up a face. We also paired it with Google home devices to seamlessly. It’s cool to hear if someone is at your door via all the Google home speakers/ devices on each floor so you’ll never miss hearing the doorbell.

I have updated my doorbell from Ring to the Nest. For me, the Nest is a far superior product than the Ring. No choppy video or cutting off when answering the door via the app. Video and recording quality is excellent. I should’ve switched sooner. It was also really easy to install.

Bought this as a replacement for the same doorbell because it melted due to the extreme heat wave we received in the summer. I still think this is better than the newer gen especially because it's wired and you can use the nest app. The newer ones you have to use the google home app and i just think that app is super messy.

We have are NEST home. After installing our first nest doorbell cam, every door on our house and property has a NEST DOORBELL CAM. The hard part is hard wiring to the door bell. Everything else is a piece of cake. Never will I live or own a home without NEST doorbell installed.

Buddy has the Ring, but I was never impressed with the video quality and there is the known delay issue with motion recording so I was worried the Nest Hello would have same problem, but it doesn't. Nest Hello records 24/7 so you will never miss any motion. Video & Audio quality is excellent, facial recognition feature is neat. Overall I am glad I went with Nest Hello.

The nest hello doorbell was easy to install, and set up with my current system. It has a good camera and speaker. I love that it only alerts me when people are walking up to the door. Unlike some other video Doorbells that go off every time someone walks by. Well worth it for me if you like Google this will work great for you.

I purchased this over the ring doorbell. The ring tone is good. I was tired of hearing the Ring sound when i would go to other people's homes. Subscription plan is cheap. Video and sound are clear. Easy to integrate with Google home. If you have Google smart home products like the hub. You can also see the video on there

Picture perfect camera and views. Very easy to install and use.

I purchased this camera due to good reviews, can complain about it, very good picture and sound during any time of the day, smart to identify familiar faces ( need a paid plan subscription), need a little bit of time before you can have the perfect settings depending of your need. But so far very satisfied! Will recommend!

Easy to install. Great camera. Good quality!!! Easy to use app as well!

I love the look of the Nest doorbell as opposed to the ring. It's sleek and doesn't stick out like a brick. Camera is great, it's online all the time, and I highly recommend the annual plan to have access to a the entire video of the day (as opposed to clips when motion is detected). Very easy to configure, too.

I purchased this mainly because I already had some Nest products and wanted to keep my home security with one brand, but also because the reviews for it's competitor did not impress me. Video quality is excellent and night vision comes in handy. The only concern i have is that the Nest runs extremely hot, not sure if this will affect life cycle of device

Better than a cat or a dog. You can watch every car drive down your street. You will know when the mailman delivers the parcels. You will know when your neighbor's dog takes a crap on your front lawn. And for a modest subscription fee of $50/100/300 a year, you can retain 5/10/30 days, respectively, of play back video (and audio if you enable it) for every play-by-play going on out front. I do advise that the product streams 24/7 to the Internet, so be sure you have a fast enough connection with an appropriate data plan. Right now my camera (at the highest quality setting) is putting out 384-512 kbps. Assuming consistent 512 kbps on a 31-day month, that adds up to 159.6 GB (worst case scenario). Wireless signal strength is also a factor, as overcrowding can create breaks in your playback stream. My research for a wired LAN adapter turned up nothing for this product. You have been warned. AFAIK, the Wifi network you connect it to will need to have SSID broadcast option enabled, as the camera fell off the network in the middle of the night, prompting a "Your camera is offline" email from Nest. And it reconnected immediately after re-enabling the SSID broadcast option.

This doorbell works great and is so easy to install. I recommend purchasing a Google home hub. You can sync it so that when someone rings the doorbell the live shot will stream on the hub and you can speak to the person. You can do the same thing with your smart phone with the nest app as well. The picture feed quality is great BTW.

Quality is amazing 1080 P in the night vision is really clear to see you and the night sound quality could be better in the set up is extremely easy if you know what you’re doing even the software is self-explanatory with a 100% recommend is doorbell if you are trying to secure your home

Bought this for our front door with a google home hub. Using these both was simple to set up. Installation was relatively straight forward if you have the existing wiring there, which I did not, or a plug near by. The camera catches everything, somewhat spendy, alerts and familiar face are great. Which I didn't need the subscription but it is not the worst. I just have the 5 days recording, which is the cheapest option, and that has worked fine.

We bought this doorbell camera to use with our other Nest cameras we had installed. Installation was easy and the camera works well. It delivers a high quality picture with great sound. Connects to our phones through the app allowing us to make contact with people at home when we are'nt.