
Rating 4.6 out of 5 stars with 5240 reviews
4.6- Video Quality (2036)
- Ease of use (996)
- Installation (577)
- Facial Recognition (208)
- Night Vision (114)
- Reliability (57)
- Price (44)
- Battery Life (36)
- Notification Delay (35)
- Field of View (17)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Reliable and Indispensable
I bought my Nest doorbell around Black Friday while at a discount. I was at first apprehensive to do a self installation and called a few Nest recommended pro installers. However, it would have cost as much as the item to install. I followed the steps in the app and the installation was easy. The set up was a breeze and it connected quickly to my wifi. I set the video quality as automatic and it works flawlessly. You can customize the area being watched and the notifications can be tailored to your liking. I have added my whole family and it's learning to recognize the familiar faces vs strangers. From work, I was able to answer the UPS and FedEx delivery drivers. The conversation was clear on both sides and the video quality was clear despite my weak signal in my work area. Very impressed with this doorbell and it has become Indispensable to my household.
Posted by joe1015
- Rated 4 out of 5 stars
Good Doorbell / Poor Quality Design
Good quality image, UI app is friendly, overall, the doorbell is good. After a year of using it, the doorbell has cracked, a thin layer that the entire doorbell has is peeling off. My doorbell is exposed to the sun about all day. I’ve attached pictures of it. I wouldn’t recommend if your front house is exposed extremely yo the sun.
Posted by Jonathan
- Rated 5 out of 5 stars
The best smart doorbell / security camera.
I was skeptical about getting a smart doorbell due to the price, but since I needed a security camera and I wanted to replace my doorbell anyway, I took a hard look to the Nest Hello and after hearing from a friend with Nest camera, I decided to give it a go. I was blown away by the image quality. The HDR camera is by far of any smart doorbell or security camera I've seen. I have this doorbell facing south, thus, in this time of the year, having the sun directly on frame, not a single shadow or highlight blown or lost. It captures every single detail. Another great thing over the Ring 2 or the original Ring is that the Nest Hello records 24/7, which allows me to scrub through the day really easily. Also, it integrates seamlessly with my Google Home, Google Home Hub and Chromecast, so I can always ask google to show me the camera and the speakers will announce when someone is at the door. My favourite feature is Familiar Faces, so if one of my friends or family members is at the door (even if they don't ring the doorbell), I'll get a notification that that specific person is at the door and the Google Assistant will also say that that person is at the door. The audio is pretty good. One drawback is that you need a strong and robust WiFi connection for the streaming to work 24/7. TL;DR: You definitely cannot go wrong with the Nest Hello.
Posted by tristan
- Rated 4 out of 5 stars
Awesome Upgrade
My house has a massive screen door on it that blocks the use of the peep hole, so a doorbell like this was more for security reasons and less for smart home functionality. However, this is a great option for a smart door bell. Pros: 1. Clean audio and crisp HD video. The most important feature of a smart doorbell is the camera and audio, the wide angle of this camera helps pick up the entire entry way to my house as well as the door so you can see as people enter/exit. Great! 2. Customizability: probably a feature of all smart doorbells, but you can actually turn the chime off and just receive notifications on your phone! huge bonus when we just had a newborn that we don't want to disturb! 3. Google. i'm a huge google fan and being the largest ecosystem of products just means your future-proofing yourself as the smart home universe evolves 4. Design: obviously a subjective metric, but i love the style of this. i also paired it with an elago Wall Plate for even cleaner look 5. Easy-ish install. if you've ever replaced a light switch in your house, this is pretty much as easy as that. Figure out what fuse your bell is on, locate the transformer, and you're good to go. Google also has a great video on the YT 6. "Plug and Play" Packaging: the system comes with a drill bit, screws, and wall anchors for mounting the doorbell. Cons: 1. Sloppy-ish Install: living in arizona, our homes are textured stucco on the outside. the non-flat surface makes mounting this somewhat difficult. also, the hole pattern for the bell is only slightly larger than the diameter of the standard round doorbell that comes on every house. This meant the wall anchors did not grip well. also the bell was too narrow to cover the hole left behind the original doorbell. i opted for lag bolts and the above mentioned elango Wall Plate. If you already have the bolts, the wall plate is less than $15 and makes for a much more professional install. 2. Still too soon integration: yes, you're future-proofing yourself by going with google, but the Nest Hello is still not fully integrated with the Google Home app, which seems to be the main hub app for Google going forward. This means there's not too much integration with the rest of your smart home. However, this will probably not be in issue in 5 years. let's face it, this is a set it and forget it type of product 3. Runs a little hot: can't compare with other bells, because i did not try any, but it will be a little warm to touch. not that it's a risk to you but if you have anything you don't want heating up, keep it a little clear. Also concerned how this will fare in the AZ summer, so we'll see 4. Responsiveness of alerts: with any doorbell system there is going to be a slight delay between a live action at the front door and the system notifying you. Same goes for you speaking to the visitors if you use that feature from your phone. This can be annoying to some people but comes with the territory All in all, great device, well worth it, wouldn't replace it.
Posted by Paul
- Rated 4 out of 5 stars
Great Doorbell Camera but needs a built-in ringer.
The first Google Nest Doorbell Camera died after 2 weeks. We got a replacement and it works great but doesn’t have a ringer. It picks up sound from 2 blocks away as there’s nothing across from our house for 2 blocks. It starts recording our regular mail carrier before she even is in sight and has recorded punks checking our locked cars to see if they can steal something. You do need to subscribe to the recording service and download a few apps on a device like your phone or iPad, but it’s worth it for piece of mind. Night video isn’t is great but it’s better than Ring doorbell. You can use it with Google Nest Hub to speak with any one at your door once they’ve rang the the doorbell.
Posted by Avacarho