Customer Ratings & Reviews
- Model:
- NC5100US
- |
- SKU:
- 6172796
Customer reviews
Rating 4.6 out of 5 stars with 5241 reviews
(5,241 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation, Video quality
Rated 4 out of 5 stars
Hardware great, easy install; software not so much
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was relatively easy to install and the video quality is awesome. The one star off is due to the software. It is a pain to set up alerts for both my wife and me. We were only able to set it up for one of us. There was a lapse in our sign up for the Google Home service and now we cannot have alerts set up for either of us.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Great Doorbell, Just What I Wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell, I wish I could zoom in to see some of the faces. Easy to install. I'm able to see when people walk up and Nest attempts notify me of familiar faces and when packages arrive and are picked up. Nest Aware is needed to see video history. Great buy.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Love love love this device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to follow installation directions. Great camera quality. Amazing microphone will pick up conversations across the street. Nice and sleek design. Works amazing with Google home products. Highly recommend
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Nest Video Doorbell On Top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest video doorbell was an easy install, fit into the small space where the old slim doorbell was located (the Ring video doorbell wouldn’t have fit in the same space), provides get video and it handlely came with an angle spacer so that it could point away from the wall that is on one side of the front door.
I would recommend this to a friend - Pros mentioned:Night vision, Video quality
Rated 5 out of 5 stars
Amazing tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had our nest thermostat installed for about two months now. Honestly, I don't know how we got by without it! The camera is crystal clear, the night sight mode allows us to see who is at the door at all times, and the notification to our cell phones is instant. Highly recommend!
I would recommend this to a friend - Pros mentioned:Facial recognition, Video quality
Rated 5 out of 5 stars
A Gift I Didn't Know I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got me this for Xmas and it has been such a treat! I love having the ability to check on deliveries and communicate with guests from anywhere. The video feed is crisp, the app is responsive, and the face recognition tech is spot on. I couldn't be happier, hope to do my whole home with Nest.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
An excellent product. A must have for smart homes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google - Nest Hello Smart Wi-Fi Video Doorbell. Not only did I get this item at the best price through best buy but the item integrates with all of the equipment I recently purchased for my smart home. It was easy to install and easy to configure with my Google Nest.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 4 out of 5 stars
Great doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the camera is great! So easy to set up if you have existing doorbell wiring or the ability to run an adapter that can be plugged into an outlet. This is a great way to add security to any door and if you own a google hub display it is so easy to view. Monthly subscription is only $6 a month for premium features.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Nest doorbell I've purchased (new home) and installed myself. Installation is quick and simple. Works great. Easy to share with others in the household, identify familiar faces, packages, etc even speak to guests remotely.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Field of view
Rated 4 out of 5 stars
Great middle ground for quality and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video quality, with alot of options to personalize how you want it to work. Setup was easy with the step by step video. I had to use adapter instead of hard wire because my transformer went out but still easy to hide wire. Main gripe is the FOV seems too small not as wide or tall of an angle as I thought but does the job
I would recommend this to a friend - Pros mentioned:Facial recognition, Video quality
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe I waited so long to buy this. The facial recognition feature is outstanding. And since we have dogs who bark like mad when someone rings the bell, it's an awesome feature to be able to change the tune, using an Alexa enabled speaker.
I would recommend this to a friend - Pros mentioned:Ease of use, Facial recognition
Rated 5 out of 5 stars
love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my new door bell. It's been 5 months now and I regret not buy this item sooner. If you want to get a nest doorbell most be pair with a google nest speaker, you will get your money worth.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Reliability
Rated 2 out of 5 stars
Great Doorbell, Horrible Support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was easy to install and worked great out of the box. Easy set up, worked as advertised, and we were very pleased with the purchase. Then, it stopped working after 7 weeks. One evening it went into a continuous power cycling mode and has been that way since. Hardware fails sometimes, and that is just a fact of life, but the support has been terrible. This happened on August 19 and I still have the non-functioning doorbell with no clue as to when this will be resolved. I've been through every troubleshooting step they have asked, even sending pictures of voltage readings and wiring setups, and still, they are "researching a solution". It's broken, it's under warranty, this shouldn't be an issue. I understand that staffing levels are low in many cases due to the ongoing pandemic, but this should be the easiest thing for them to fix, just a straight swap, and move on. It seems most people have had a good experience with the doorbell and I did as well, but when a problem comes up, it negates the positive experience when the support isn't there.
No, I would not recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Best doorbell on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked flawless with my google hub, streams video when doorbell is rang and announces visitors. Installation is straight forward, the included wedge definitely helps to angle the doorbell. Great product, A+ app...love the integration into my smart home. Picked this up for Black Friday at bestbuy.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Homeowner's.. GOTTA get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a homeowner, this is a MUST have. somewhat easy to connect and definitely gives us a more secure feeling when we are away from home. You can personalize the ringtones, camera provides a great picture and over time it learns familiar faces.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Solid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound quality. Easy installation. Great features. Love the fact I can turn off the interior chime and just be alerted on my phone. Perfect for when my daughter is napping and all three dogs lose their minds when someone rings the doorbell.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
I luv my Nest Hello
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with my Nest Hello. I have Google Nest minis through out my home and Google Nest home. Like when someone pushes the doorbell all my speakers announce someone is at the front door. And also I set up familiar faces so when they ring it it will say who’s at the front door ( actual name that I set for the persons face ) during holiday also u will have the option to have different sound effects. Video quality is amazing and clear also speaker is pretty loud. And when someone rings it my google home screens automatically show who’s at front door and I could reply be right there or leave it that the door. I’m a tech person so I love all these features. Easy to set up and. This is a must have !!
I would recommend this to a friend - Cons mentioned:Field of view
Rated 5 out of 5 stars
The best Doorbell WiFi cam on market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a longtime Nest cam user...and I can say that Doorbell cams are a different animal than standard security cams. Shorter general range and taller field of focus are required to do it right, and Nest Hello does the job very well. We get quick texts when the cam spots a person, and a great view of the front porch and walkway. Nest instructions are detailed and there are good videos and resources on their website to prepare you for installing Nest Hello. Note. Not all doorbells are placed in the desired spot for a good camera view. Nest Hello includes a 15 degree wedge adapter in the box so you can adjust where the cam is pointed a little and improve your view a bit. If you need a bigger wedge to adjust your view from a bad doorbell location, 30 degree wedge mount adapters can be found for Nest Hello made by other companies at bestbuy or amazon. I had to use one of the 30 degree mounts to correct our camera view, and that solved the ‘off to one side’ doorbell location problem we had.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Better than Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried Ring and Eufy 2k but this beats them both. Reliable, clear and pairs easily with my Google display. Install was easy, app took a couple tries before it all showed up in Google home but ease of use has been great.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Security for minimal price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our new house and most recently for our son's new house. It's been great to watch for packages, or individuals coming to our door. Makes us feel better when we are on vacation. Easy to install, especially for beginners.
I would recommend this to a friend













