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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,241 reviews
  • Rated 5 out of 5 stars

    Love this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way if the new digital world, this is my second camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works. Good video resolution and audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video resolution and audio. Prompt notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest products and especially the video door bell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better with good wireless internet. Overall, good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image could be larger, somewhat difficult to see. Installation was fairly easy once I got the app

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Crappy microphone & No customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy product at any price. 1st, it would not work with an electronic chime and the installer had to spend 1.2 hours on the phone for them to tell him that. Finally installed and the microphone does not work. No one at the front door can hear you. You can see and hear them but they can not hear you. Called customer service and what a waste. 3 people and on hold for over an hour.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with the Nest Hello and our live support regarding these issues during and after installation.

      If you're still experiencing issues with the Talk and Listen feature not working as expected, feel free to reach out to our Social Media support through Facebook or Twitter to have this investigated further.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my house. I love this door bell. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to see who’s at your door before answering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great comes up on Alexa display and Facebook portal +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and resolution. Works well with my Nest App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Highly recommended. Good resolution. A++*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to see who comes to the door while we are gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Left the Ring for this and be far better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Double Check with your HOA before you buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to use this door bell. However, I should have checked with my Home Owners Association before I purchased it. I was at the HOA office telling the manager about it and he told me that the HOA does not allow these types of doorbells, no exceptions. I was disapointed, however, Best Buy returned it with out any restocking fees etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it with the google home hub. Perfect combination.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big brother is watching!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid! Works great with the nest thermostat! Big brother Technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good gadget for the home with reasonable subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the entire Nest system and love everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product need to be better for next time to much work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am able to keep an eye on anyone who passes my p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to keep an eye on anyone who passes my property

    I would recommend this to a friend