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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,241 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Anybody have a solution?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to family as Christmas gift. Here is the good news. Unit is attractive. Offers wide view of porch and sidewalk. Pictures on phones are clear. Chime is programmable. Played Christmas tunes until New Years and now is playing Auld Lang Syne. Cool. Here is the bad news. (any help with this problem would be appreciated) There is no chime indoors. Bought a new doorbell, installed it, nothing. Followed all directions carefully. Checked transformer, too. Nothing. Couldn't call the manufacturer 'cause there's no toll free number included with the box or paper instructions. Apparently this is a common problem with Nest. Simply need this thing to go ding-dong in the house -- really!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    New Nest Hello Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our previous house we had the Ring video doorbell but had issues with the way it recorded. I did some research and liked the Nest doorbell a little better. After installing the Nest I realized the sound didn't record on the doorbell. You must subscribe to Nest Aware to get the audio to record. Overall I'm very happy with the Nest. It has much better video than the Ring and was fairly easy to install. With the Nest app on my smartphone I am able to see when someone walks up on my porch and I can talk to them through the doorbell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aids the identification of visitors to your door.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device provides a warning when anyone approaches it. It has a number of capabilities such as allowing the user to view, talk to or listen to the visitor either while the user is at home or away. It can indicate whether a package is being left or removed. Small items left next to the door do not appear in it's view. There are so many features that a tutorial allowing the user to practice the features would be very useful. Also the iPhone provides a small image making it difficult to recognize the visitor. I have been trying to view the visitor on my iPad but have not yet succeeded accomplishing the connection of the iPad to the system. I had the unit professionally installed and am glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home security company put in a Skybell. I took that out and replaced it with this. This fully integrates with my existing Google Home. The audio quality far surpasses that of the Ring doorbell that I had at my old home. The video is high definition quality and looks great in direct sunlight and complete darkness. The only issue I had was with installation but that was due more to my wires being too short and the wire extenders not fitting in behind the doorbell. If you have no wiring experience this can still be installed easily thanks to step by step video instructions in the Home app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works well. I think it is overpriced though, but i think that’s par for the course when it comes to Nest products. Hardest part is purchasing the subscription from Nest. Can’t purchase from the app and no response from Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition, Video quality

    Rated 5 out of 5 stars

    Perfect front door security

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. The video quality and facial recognition is awesome. Was a little difficult to install but well worth the time and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Say Hello to Big Brother's Cousin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart home addition for those who are addicted to modern day technology. I'm fairly loyal to the Google product lines. Did consider the Ring Doorbell, but have no experience to compare with. Very impressed with audio/video quality and network connectivity success. Downsides are as follows: Setup with no experience was a little difficult. Had to change the voltage regulator. Once you get the hang of it, you find that it's rather simple like most things. Which there was a software way to change the angle view instead of having to physically mount position the unit or having use a 3rd party mount. Very difficult to sync the product in with multiple user's in the house hold. Having some issues with the camera disappearing from Google Home Hub and set it backup. What's up Google? Firmware???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google doorbell works great in all weather conditions. The only thing is that it may be sensitive to sounds and motions, but you are able to adjust your settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Peekaboo I see you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Such a great thing to own for ease of mind when not at home. Or even when you are. Quality is amazing and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition, Video quality

    Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is awesome! The app is easy to use and the camera quality is amazing! I love the wide angle the camera has and love the face recognition as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation High quality video both day and night Audio recording and ability to speak to people at the door Alerts when people approach or packages left

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition, Video quality

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connectivity. The picture is very clear day and night. The facial recognition feature is a great addition. Would recommend to anyone looking for a video doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nest Hello Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great! I love getting the notifications on my phone. The only reason I gave it 4 stars instead of 5 is the price, I think they should be a little more reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing from Zmodo doorbell to Nest Hello. The video is night and day. Installation was simple. Great Buy. Very pleased with Nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a doorbell again. For the most part I am satisfied with the Nest integration. Couple of things to consider... 1. It picks up and sends an alert for any, I mean ANY movement. Our house is about 15 yards from the road and each time a car goes by my phone goes off. 2. The installation is quite straightforward. Our house is from 1930 and the wiring for the doorbell has not been active since we moved in, just wasn't a priority. I was, with my small amount of residential electrical knowledge was able to wire the system in about 1.5 hours. I am unsure if I made a mistake, or if it is by design. My mechanical door bell chime no longer rings. In short, it works a bit too well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this based on reviews and we are not disappointed. So easy to install (I did it myself) mother of 3 little kids all under 5. That is how easy and fast I was able to install it. It comes with instructions once you log in to open an account. They recommend to have a Nest technician install it and it runs around $100. The only thing is that you must purchase their service to be able to record up to 5 days otherwise it only records still pictures so you really must pay for their service which starts at $5 per month or $50 for a year and higher (with more perks). I just went with the basic one.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best doorbell camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products are great. This has been really useful for knowing when packages arrive and also a great security deterrent for porch pirates. Video/audio quality are great and if you pay a few bucks a month for Nest Aware you have access to videos going back 30 days as well as familiar face recognition. Installation is a little challenging, but doable on your own. Check Nest's website to make sure your home setup is compatible though.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    More then expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get into a video doorbell and started a lot of research. Pretty simple and of course they all do roughly the same thing. THE selling factor for us to get the Nest..was the fact that it was the only one that syncs with our Smart Displays. It also does NOT need a Chime as we have Google Assistants that act as a verbal chime throughout the house. App is fantastic and the setup was Plug and Play. We did not have wires from an existing doorbell and we found a wall plug adapter and we were up and running in minutes. Wide views, crystal clear and responsive to motion and FUN to mess with friends coming to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition, Installation

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face recognition AI, as for installation it was simple and easy as long as you’re following the instructions and meet the requirements. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is of great quality and pretty easy to install. Hard wired but installation instructions easy to follow. Speaker function is awesome. Have not had an issue. Does the job.

    I would recommend this to a friend