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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 5,241 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this record when someone Rings your Bell but whenever it senses motion which is wonderful .. the video is very clear makes my neighborhood look so beautiful..

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better than Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a Ring Video Doorbell 2 to this. This is a far superior product. Installation is about the same, with the added step of the included chime. Video quality seems improved and wifi reception is more stable in the same location. Unlike the Ring, this does not require a battery (a plus in my book, since I hated having to charge the Ring battery even though it was hard-wired). Nest app is better with a better user interface. Monitoring is more expensive, but with multiple cameras it’s close to being the same price, but Ring does store video longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door bell camera with a good view of the area where you set it up. Set up is easy, and it works well wirelessly with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome Convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so wonderful to be able to see who is at the door with out having to get there , easy to install and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    far superior to other brands/models

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAR superior to all other smart home camera doorbells. I have neighbors with other brands and having the opportunity to see the 1. quality of the doorbell itself, 2. video quality, 3. syncing with your smartphone/smart home accessories, 4. ease of install... THIS DOORBELL comes in first in all categories. I don't care if I'm not a member of the 'ring neighborhood watch' ... that's so gimmick. if you want a safe, reliable camera doorbell, and security is something you value, get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy install...even I can do it. Looks great, works great with my google home hub, mini and apple watch. Nice video. Glad I invested. Feel somewhat safer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Very good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to setup a use and very responsive, i had the camera for a month and i am impressed with it. Picture quality and notifications and alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install the wired unit. Super clear video, and doesn't lag like my Ring did.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Excellent Smart Doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image and nice range of view. Since being purchased by Google, being able to display the camera on your Smart TV has gone away. Was a nice feature when it was just Nest. Spent an hour with Google tech support and they told me I had to get a Chromecast device for it to work again. I can get an announcement through my Sonos system in conjunction with SmartThings to work, so the voice is better than the doorbell as it does not make my dogs start barking when someone is at the door. SmartThings will also pop a notification up on certain Samsung TV's, but still no image. A little pricey, but does work well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this product. We already have other Nest products, so we decided to go with this rather than Ring. It was easy to install and the video quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Probably best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to setup and self install. You do have to buy a subscription to take advantage of the products best features (can be used without subscription but is very limited). Can be a little to sensitive at times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great video quality and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at other doorbell products but I am so glad we picked this one. The setup in particular was so easy but the video quality itself is great, better than others.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed review here. This was definitely a good purchase. I love that it wires into my existing doorbell (no batteries needed). I accept that in order to record/save video I need a Nest Aware subscription. One hickup - the AI isn't quite refined enough. It is suppose to detect things like People and Packages in addition to Motion. It's missed a couple of detections. Likewise for general Motion - the documentation claims it tries to sort out what you want to see vs not, but it still misses some notifications. To guarantee you capture everything, you need the Nest Aware "Plus" plan, or take a chance on missing the occasional detection.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted this product back when I first purchased my home and it was a blessing! It helps a lot with peace of mind. You can see every person that comes to your door and you can purchase a yearly or monthly fee to save your recordings too. I bought this for my sister who also lives on her own and had an unfortunate situation happen in her neighborhood that made her feel scared and unsafe. I helped her research for the best deal, and of course BestBuy had it. She received it in less than 24 hours. Doesn't get better than that! Bestbuy is my go to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell security camera. Ease of operation and picture and sound quality are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy both on the hardware and software side. The only complication was internal to the house, nothing to do with the doorbell. It works well with the Nest app and the Google Home app. One useful trick I learned was that you could use an external battery pack to power the doorbell prior to final installation to ensure you place it at a good height that you're happy with. I think I had to go back and clear the cached WiFi data, but it provided a good piece of mind for the small amount of hassle it added.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 3 out of 5 stars

    Not Impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several Nest products including Nest protects and Nest Yale locks. Recently changed from a Ring to a Nest Hello. Installation was easy. Since then everyday it losses wifi connection or communication with the Nest app even though I have a Google mesh system all over my house with no problems with any other wifi products but this one. Have contacted Nest several times about the issues but no one can seem to correct the problems. When it does have wifi & app connection, it works great. Picture & notifications are very good. If Nest can repair the connection issues, I would revise my review.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Facial recognition, Video quality

    Rated 5 out of 5 stars

    Great Doorbell and Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell provides great video quality and easily integrates with all my other Nest products. Love the face and package recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High quality video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was comparing the Nest Video Doorbell with Ring doorbells. I believe I made the right decision. The fact that I liked about the Nest Video Doorbell is the form factor which is slim and thin compared to Ring doorbells and the ability to stream live continously. I installed it by myself after watching the video and followed the instructions. The only difficult part was the the wires on my existing doorbell was a bit long so I had to push the doorbell to the wall plate really hard with the wires at the back. Overall, a high quality product from Nest! I will be looking at the Nest thermostat next.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great addition to Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to nest. Video feed and audio works great. I would recommend for what it’s needed for. For those considering on purchasing, please do your due diligence as there are additional equipment that you may need to purchase. I opted to hire a tech company for installation as I was having issues with the wiring. Not that the installation was difficult to do bc it’s not. But if you’re installing on a older home, you may come across low voltage issues-if that is the case you need to swap out the transformer for 16 and higher voltage. It’s not rocket science. If you’re unable to locate the transformer, you will need to re wire the doorbell with a C wire. Both can be purchased on Amazon.

    I would recommend this to a friend