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Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,241 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Doorbells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear quality. You get what you pay for and setup is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. Nice to add a camera for backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works exactly as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell and camera work exactly as expected. The field of view is great and allows for pretty clear views all the way out to our driveway and mailbox (approximately 10 yards). It also comes right up on our hub device and alerts us when someone is at the door - just what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love my doorbell

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, functional and video is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEST DOORBELL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually wanted one for Christmas and got it - I bought this for my mother and she loves it too. We have NEST thermostat and I love that one app controls everything - I love all the options for notification - noise - motion - packages - even around the holidays there are fun holiday rings. its very important to me to be able to have an eye on things especially if we aren't home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    First one didn't work and instructions are poor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell I bought Best Buy (not Best But's fault) would not pair with my phone. I spoke to Nest help and the first guy I spoke to was useless. Second guy was good and said they would replace it in 5-7 days. I said that was disappointing and received the replacement in two days. Installation of that one went smoothly, made the instructions look good. You will have to subscribe to the Nest service to be able to see more than the person at your door at the moment but it doesn't seem outrageously expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with clear directions Like the quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must subscribe to fully appreciate…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product that I wanted to love. Works well for live streaming, but set up, sharing, and subscription only recording and lock features make it difficult to fully love. Set up requires both Nest app and google home. Sharing is performed on google home allowing others to many actions and devices on the same home. Events only last 3 hours and have a snap shot which may miss or not provide a clear picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security doorbell. However Best Buy has not done well at how to program it on our phones. The person who installed was great. Got it on one phone but he had no idea how to get it on a second photo. So we contacted Nest. They walked us through putting it on the other phone but then I found it affected my phones capability. So still trying to figure it all out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this new technology and able to see who comes to my front door whether we are at home or not. App allows me to access it at work and check on things. Install was easy since I had a free install with Geek Squad which was the bomb. Only drawback is the technician could have done a better job on the cosmetic side and left some wires visible. I will need to reinstall it to correct but he did the main install and saved me time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Doorbell Camera out there!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the ring doorbell. After almost 2 weeks of the doorbell going in and out I just decided to return it and try something else, and I am so happy that I did. The install on the nest was super fast and easy and doesn't require you to change the transformer if it isn't strong enough unlike the Ring. It's compatible with mostly any and all doorbells and was easy to install in 5-10 minutes top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Video is clear!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera. Easy to install and set up. Works with my iPhone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell. Alerts me any time someone is close!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Good Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad of an install. A little bulky but works. The door bell has a good camera. 2 way voice works great. Notifications can be laggy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wired, but battery?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being a wired device, after owning it for two years the internal battery went out and I had to buy a new doorbell. Normally I’m a fan of most Google products, but they dropped the ball with this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest doorbell is great. Very impressed with the quality of the camera. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    It's a great video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like almost all video doorbells it requires a subscription to use all of its features, mainly extra storage and face recognition. The low light caves features of Hello are a great deal better than what I've seen from Ring and others. The Facial recognition is great as well. A new feature they have is package delivery notification. I also like that it's hardwired and has a battery backup.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy install and good quality images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with great image quality even in the dark. It does offer face recognition, but it does not consistently identify people. Still, it’s a nice enough feature. Now that I’ve had it for 30 days, I do plan on paying for the Nest Aware service. It’s worth it for the $6 per month, which is cheaper than adding it to my alarm company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality video with lots of features. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Best Video Doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best video doorbell on the market! The video quality is great, the smart notification alerts I received promptly, and with the nest subscription service you can scroll through and see any missed events that were not detected by motion. I also love that they provide holiday themed ringtones for various holidays during the year

    I would recommend this to a friend