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Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,241 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera quality. Very easy to instal and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    By far the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the ring, had to buy extender to hear from the other side of my house. After it broke and customer service kinda sucked we went with best. So glad we did the image and quality is by far surpassed the ring. I love it haven’t had connectivity issues and no extender needed recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google-Nest doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. you can pull up the camera and speak to the person or unwanted solicitor. Thats a great way to keep unwanted salespeople and the motion is detected and saved as a video. Most helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a front door camera to record any suspicious activity. Works really great although my wifi is very weak outside. My guess is that it uses the indoor chime wiring both as power source and antennae. The ios app is functional and the connection both with camera and server from nest is very responsive. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell that I can monitor anywhere

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been very reliable with only a couple of brief instances of disconnecting from the Nest. It is very clear and works well at night. Getting a combined storage subscription would be better than paying for each one though. I am assuming that it has all of the security of your own Google account.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Mixture in satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent doorbell camera. It has a lag at times, and the picture isn't always clear and focused. It has some neat featurs such as face recognition. I wish it was more compatible with our doorbell chime or that Google would have offered a compatible doorbell chime.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Better than original ring doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen ring doorbell, and while when it originally came out, the idea of a doorbell camera was great; however, a lot of lag and poor video resolution was the norm. Then I installed the nest doorbell and boy what a difference. Face recognition is just the tip of the iceberg. Definitely recommend over the ring.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 3 out of 5 stars

    I almost gave up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a project, not a plug and play product like ring. I upgraded from a 1st gen ring that stopped working. The ring had a built in battery to stabilize voltage whereas the nest hello requires you add a capacitor to your old door bell mechanism. Attaching a cap to my 60 year old doorbell wiring felt like a hack ( and likely to cause a short), and the cap didn’t even stabilize the 16V power supply enough to begin registration & configuration. Fortunately, after waiting 30 min, the yellow warning light changed to blue and I could connect the ring to the internet. If this didn’t work, I would have needed a rewriting project to upgrade my doorbell ringer box, wiring and transformer. Pros: Night vision is cool. Good resolution. I was able to share the Device with family over google home. Cons: Nest and google home apps take too long to connect, so it’s impractical to answer visitors with the app. (It’s a poor Quality intercom) . Also, this is the only google home device I couldn’t get working with my Sony android Tv. Advice, if you can, wait till technology matures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, clear video, very useful, great tool

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and works just like every other video doorbell. I do wish that this had a better resolution as it's not always easy to tell who's actually at the door. If you do buy this, you do need to buy the annual membership, otherwise it's pretty much worthless.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Ideal doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the nest to other smart doorbells-the nest app is very intuitive, and if you buy nest aware you get great features like face reco or package notifications. If you have other google devices at home you can watch the camera real-time or speak.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well-researched selection, very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research, ask a lot of friends, and chose this brand because it records constantly and has full head-to-toe camera image. It was easy to install in place of a wired doorbell. 20 minutes and it was up and running. Probably going to buy another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is clearer than other cameras that I’ve used. I was more impressed with the audio as it’s also very clear. Overall, I’m happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because we’ve had several packages disappearing. Great because we can see when packages are being delivered! Super easy to install and worth the investment because it links to the other nest cameras we have indoors

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect view and protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not ready to get outdoor cameras yet and this doorbell is the perfect solution for me for now. The picture is clear, and very tall/wide angle. I have a Nest home hub and WiFi system and all work perfectly together! I had GS install everything for me and glad I did! Everything works together perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of the Nest over the Ring hands down. Many neighbors have the Ring and they looks like a black blob. Functionality is great as well. Sound, motion and doorbell alerts work perfectly. Took no time at all to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a ring doorbell, but it notified you when a rabbit goes by. The best hello is superior because it only notifies you when it sees a person. Has yet to fail, you can change it to notify with any movement as well. The best is also a sleeker design and extremely easy to install. Would recommend to any one looking at camera doorbells

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that I had the Nest Hello installed within about an hour. The hardest part was verifying which circuit breaker that the doorbell was on. The picture quality is excellent whether in the day or night. The sound is good as well. We already had the Nest App so integration was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Solid Field of View Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite sloppy installation by Best Buy home service personnel the Nest Hello video doorbell does work as advertised and provides good video coverage of my front door area. While video linkage of the Nest Hello to one of our two Apple iPhones went smoothly, the second iPhone is not yet linked and will have to resolve the issue with Geek Squad help as it stands right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Easy to Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell camera was a very nice addition to our other current nest cameras. It was easy to install, works well, has good range, and resolution is decent like all nest cameras. Now that google changed their billing plan to a flat rate, it was a no brained to add some more protection.

    I would recommend this to a friend