Customer Ratings & Reviews

I’m a gadget junky and I’ve been looking at one of these for a while, but wasn’t really able to find a device that would work for my setup until this doorbell hit the market. I considered the Ring Video Doorbell 2, but the width of it would require some carpentry work on my end that I really had no desire to do in order to fit a doorbell. The Nest Hello isn’t as stylish as some of the options available, but it is an impressive doorbell with some great features. Installation was a breeze. I already knew that I had the required amps to power the doorbell and the app gave me step-by-step instructions on how to install it and what tools I needed to complete it. The box did include a masonry drill bit for installing onto brick or stone, but it wasn’t needed for my application. Once I disconnected the wires from my existing doorbell and connected them to the to the supplied connector clips, I mounted the chime and covered everything up with the existing doorbell cover. Next, it was onto the exterior doorbell button. I disconnected it, cleaned up the two wires and connected them to the Nest Doorbell. I didn’t bother turning the power off since everything is low voltage, so once the two wires were connected, the blue light came on and the Nest was connected. I had already created an account prior to beginning the installation so it started right up. Once connected, I had the option or adjusting the chime delay, quiet time, familiar faces, night vision and more. The camera is very good as you can see from the photos that I took during daytime and with night vision. I was pretty amazed especially since I need to replace the light bulbs at my front door so there was very little light. The clarity of the camera is amazing and when speaking to someone the mic was pretty clear, despite the blowing wind. I also have a Sony speaker that has Google Assistant built-in and it’s supposed to announce the name of someone that I have recognized and accepted in the familiar faces section of the app. I have not been able to test that feature yet, but if it works, that is a pretty cool feature. The Nest Hello includes a one month trial of Nest Aware which allows the familiar faces to work with the doorbell as well as a 5 day history of video clips. After that you can pay annually for $50. The price isn’t too steep and seems on par with its competitors. There are options for 10 day history for $100/yr and 30 days for $300. That, to me seems kind of steep. If you opt out of the Nest Aware, your clips are saved for only 3 hours. That is pretty much useless in my opinion. The only complaint I have is really a minor one in that when you press the doorbell the first time, you cannot immediately press it again. You have to wait several seconds before the home will ring again. I don’t know if that’s because of the chime that comes with the doorbell or if it’s some part of the settings that I overlooked. Like I said, that is pretty minor overall. I really like the Nest Hello and would certainly recommend it.

Google nest cam has an amazing video quality. During the day and through the night. Love the added security it brings to my home. Cons: the monthly membership. You could only change the doorbell sounds during the holidays.

I've become a all-Nest home. The addition of this video doorbell adds another layer of security and monitoring. Nest has developed a great line of home security devices. This was easy to install but I had the right type of doorbell transformer. Make sure you check it before you install it yourself.

I didn't think it'd be useful but oh boy. You need a set of eyes looking out your door at anytime. and makes you sleep easier. Not that anything happened but gives you comfort. very good quality product. only annoying part is that you have to pay money to watch prior events.

I purchased this just to keep an eye on packages. I have never had a problem, but the extra eye in the sky gives me peace of mind. The delay in getting the message on my phone is a little off. But that is not an issue with me. I also had no problems with Google home and Nest both being used.

This is my 4th Nest Hello. Installation it was not difficult but did require me to make a custom angled mounting board to get a proper view. Over 2 year and 4 installs I have had one fail after several months Nest support was great they walked me through troubleshooting steps to verify the problem and quickly provided a replacement.

This nest doorbell rocks. My wife likes to shop and now I can see every purchase coming to the door. You would be surprised what your delivery people are doing. With this camera I have been alerted to them parking in the middle of the driveway and running up our hill on slippery grass to try and save time.

This video doorbell works as advertised. You see people when they are at your door. You see these videos in the news today capturing unexpected events that can be used as evidence for justice. The security factor should be enough to justify the purchase. Oh yeah, it's also a doorbell.

The video doorbell has made me feel so comfortable. I am notified and get video of every time someone approaches my front door. I have given my mailman and the amazon delivery person names as they are at my door nearly every day. The installation was very simple. I love this product.

Great doorbell! Great quality picture and audio, plus I like that we are able to turn the speak option on and hear at the same time. Plus the features that come with it are very helpful. I also like the at it incorporates into all of our products.

Integrates perfectly with the other smart devices in our home. Excellent picture quality and it's proven durable and reliable in all sorts of weather. I also like the thinner, sleeker look of the product, which made it easier to replace the existing doorbell.

First of all let me say that everything about this product as far as hardware and ease of installation is fantastic. However, what I didn’t know is that the functionality as a smart “video” doorbell won’t work unless you have Nest Aware. The app tracks movement, people, and sounds....but only a screenshot of the event and for the last 3 hours. You’ll still be able to interact with someone who rings the doorbell and see them in live view, but you won’t be able to view video of someone taking off with your package, but merely a selected Screenshot from the event that may or may not even include the persons face. This seems severely upsetting. After paying $200 for something I shouldn’t be expected to continue to pay for the actual functionality of the device.

Love my nest cameras, have them all over inside and outside but I prefer the Ring doorbell. Easier to use and if the nest system goes down or I cannot connect this acts as a backup. With all the packages being delivered these days at all times of the day and night I want to make sure I know when they arrive.

The Nest primary functions - videos, pics and alerts triggered by sound or motion - are as advertised and work well. Sharp pics and video with very little lag time between visitors and alerts. My only issue and caution is its ability to trigger my existing, mechanical chime/doorbell. Without that ability you are dependent on app alerts through your phone when visitors are at the door. I measured and have the required voltage (16 - 20 V), but the chime is still a mystery. Support and FAQs do not adequately address and I've been through all the trouble shooting routines without success. Also - Nest Hello "experts" are recommended in Google instructions and videos, but there are none listed in our area.

This is my first video doorbell. Was little skeptical about going with battery or wired one. I am glad that I made a wise choice. The Installation was easy, just follow the instruction on the app and it hardly takes 15 minutes to install. The video quality was good and so far, I love it.

i bought this over one year ago and its very handy! easy to install . all you need to do i download the application and follow the instructions. it comes with the angle bracket to tilt the camera so it can have better view. specially if there is a wall or something else blocking the view, i love this!

Physical install was fairly straight-forward. Spend sometime trying to shut-off power to the doorbell, but apparently there isn't one. So, went ahead and did the replacement. Had to re-do the Nest setup - and reset the doorbell. but, after about half-hour, it's all setup and done.

The a quality is amazing on this product. Best video camera I’ve owned quiet a few brands. Only reason why I can’t give it 5 stars is because you have to be very tech savvy to be able to set this up and pair up with the rest of your smart tech in your home. I’m very tech savvy and I’m still trying to figure out a few things.

Great..good quality..feel secured...great addition

I had the Ring door and was tierd of missing people when the bell rang because of a long delay and it activated after they left the yard. The nest provided all the safety and comfort I needed when the bell rang. It has quick response, facial recognition, 5days nonstop recording and easy to setup.