Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,241 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell camera

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and has been used for over a year. Would recommend keeping it out of direct sunlight because it could over heat. Have to pay monthly for additional features such as video recording past the 24ish hour mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart doorbell, works well at making your home more secure. Love the nest smart home products. We have multiple products and they have all work as expected and flawlessly for two years now. This was a Christmas gift for my daughter and SIL to help build their nest system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Could be better....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great! Ability to converse with someone via a tablet, phone or video hub, great!! Ability to set zones that trigger a notification, great!! Does NOT record your side of the conversation if you talk to the person at your door using a tablet, phone or hub. This is insanely STUPID!!! Sends a LOT of false motion detections so you start to get numb to notifications. Notification sound can’t be changed and sounds like every other kind of notification. In Illinois there’s a law that doesn’t allow you to use face recognition so this is disabled in that state (look it up). Bought this for this feature only to find out AFTER installation. Make sure you have the right doorbell transformer and it’s relatively new. Mine was the right specs but due to age was just under the threshold of working right. Swapped with a new one and it worked just like it should. Great customer service team at Nest was able to help identify the issue and provide how to resolve the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Some challenge to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and mount are well constructed but the lack of written instructions created some challenges because I have an electronic chime and when I first connected it the bell just kept repeating. Nowhere did I find a reference to the settings in the application to adjust the default device settings to accommodate an electronic bell?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy as they I found a guide on youtube walking me through step by step. Ever since I installed this, it hasn't skipped a beat. Nice to see what is going on outside your front door and when packages get delivered, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this. You really do need an electrician to help though unless you have skills. But it’s easy to use and has a very sharp picture. Before this, when I was upstairs working and someone was at the door I had to go downstairs to see who it was. No more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a long time before making this purchase. Was originally considering the Ring but after reading Consumer Reports and customer testimony decided to go with Nest and am happy I did. It was easy to install and set up. Will be subscribing to the service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras, Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take the first one back but I have all nest cameras and went back to exchange. The transaction went well. Came home and set it up. It is an excellent camera as is the other nest cams I have. Little pricey but you get what u pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest Products. The doorbell was easy to install and integrated with my other Nest product easily. Video quality is good, even at night. Note: You must subscribe to the service in order to keep your videos for more than a day (I believe it’s a day).

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell camera!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about getting the Ring but after doing my research and comparisons between the Ring and Nest, I found that the Nest was a lot better and better reviews. I just received it and LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has really wanted this for a while now. I thought it would be a waste of money. I finally caved, bought it on BF for an awesome deal and had geek squad install it. Im very glad i did because i use it everyday. Plus it adds some security to your life.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed having the Nest Hello. When someone rings the doorbell it says someone is at the front door and if it recognizes the face and will tell me the name of the person . The response is so much quicker then the ring doorbell . Thank you again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of best purchases I have made in a long time. It’s so nice seeing people at your door. Plus if you pair this with a Google Nest Hub (Has Screen) it’s even better. My kids always see who is at the door without having to answer it.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Helllo. It has facial recognition, two way voice and continuous recording. It works nicely with google home and will announce when someone rings the bell. To get all the features such as zones you will have to subscribe to nest aware, but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good as expected

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I already had a Nest thermostat, and it would work on the same app. It works well and as expected. I had to upgrade my doorbell transformer, which was quite easy and inexpensive. Thus far I am quite pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love the doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is great. It sends you a notification every time someone is at the door. The image quality is really good. The installation can be a bit difficult if you don’t have a wired doorbell because you will have to run a new line of wire for it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product. Easy to install and setup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard wire connection with standard low voltage two wire doorbell. Easy installation. Setup was quick and easy with my Google home mini and Android phone. I don't like the fact that you have to pay $5/month or $50/year to see more than a few hours of history. It would be better if it were able to record and save data to my network hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works completely as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched different options and am very pleased edith third purchase. Clarity and visibility are amazing. Default options are also great. Customizing the zone eliminates unwanted notices. Installation was easy add well as incorporating it into Google home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific Doorbell

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Doorbell! I’ve had for over a year and it works flawlessly. Super convenient with both the Google Home app and Nest app. Set was easy, just follow the video instructions. Got when is was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek design, easy to install.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it disconnects from our doorbell where the sound doesn't register (and it's not due to the wiring because it can't get any tighter) but overall we're pleased with this purchase. The app is also very user friendly.

    I would recommend this to a friend