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Customer reviews

Rating 4.6 out of 5 stars with 5241 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Nest Doorbell (Wired) highly for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the facial recognition, night vision, and motion detection features, contributing to a sense of enhanced security. However, some concerns exist regarding the product's reliability and price point. A few users also mentioned issues with notification delays and the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,241 reviews
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    This is hard to rate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a video doorbell this nest rocks! Now we can clearly see when a package has been delivered and it’s so easy to see and interact with people at the door. The reason I gave it 3 stars is because there is now NO WAY that this system can turn on the porch light when the camera sees a person at the door or when the doorbell is rung. That capability was removed and so the system is really a not so smart home type system anymore. I hear google is going to do something about it and that would be great. Not holding my breath - so now I’ll have to hire a consultant to create a true smart home security system where everything interacts with each other. Oh well. If that’s all I can complain about Then I’ll count myself as pretty lucky! It’s a good system - it just doesn’t talk to other things like lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to install, but then it's amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech-oriented guy, but the installation was very challenging for me. I ended up getting a professional. Unless you already have a good understanding of doorbell stuffs, I'd get it installed professionally. Once installed, it's a dream. Best when paired with Nest Hub smart displays so you can quickly see who's there! The Nest app delivers rich notifications to my Apple Watch as well, so I can instantly keep tabs on notifications. You'll need a Nest Aware subscription to take advantage of features like package detection and face detection. If you're looking for an option with a better privacy policy, though, take a look at the Logitech Circle View which works with Apple HomeKit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    From Ring to Nest and Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Ring Doorbell Pro to this. So far enjoying the ease of the Nest. Ring delayed the ring and talk function wasn’t super usable. Ring also constantly had issues with the transformer and not powering. So far so good and app works well with Nest Cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great camera but had difficulty on install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest but it took a couple of tries to install. Our door chime was not compatible, so we had to upgrade it. Our handyman had difficulty and we could not coordinate properly with Best Buy Geek squad installer. Finally had to hire a professional electrician and take care of install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera wasn’t difficult to setup and is great when I’m not at home. I am able to see when packages are delivered and all my services I have going on at my home. Although there is a fee for their service, it’s great to be able to go back if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Who’s that at my front door

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really enjoys this video door bell. I have it connected to my Amazon Echo Show and my TV soundbar. We enjoy being able to communicate with the front door from the iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Proactive devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How is your luck? This camera is your third eye and does not need to sleep or call in while watching your items. For some, one is all you need for us we needed four. Don't forget you will HAVE TO BUY CLOUD SPACE YEARLY to have 30 day past review.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy to install; great to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell was easy to install and probably took 20 minutes total to get everything linked and setup. The only reason it's not a 5 star is because I personally feel the monthly fee for the digital video storage is a bit high (but that's mostly a Nest thing). Easy to control when it's on and off and what it recognizes.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Nest Hello doorbell camera. Setup assistance was very easy to follow. The software is amazing to interact with. The image quality is superior to others I’ve witnessed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest hello doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and still love it. The first stayed with our home that we sold so we immediately bought a new one when we moved to new home. Easy to install, good quality, love the google integration.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell cam has neen a great addition to our home. I replaced the Ring doorbell cam we had because I wanted the uniformity of all my connected devices to be under the same google home app for control

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest products and highly recommend their doorbell's and thermostats! Installation is an absolute breeze especially with their QR codes that link your right to a video.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated on the nest or ring and after researching it I chose the nest, no regrets, video quality is better than ring and nest doesn’t view through a circle, like the ring. Nest app is flawless and very fast to respond to people approaching the door

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    So far the best smart doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easier than the ring, and the interface is better. Ring would freeze when it picked up something, this one does not. Highly recommended for anyone looking for a video doorbell. 5stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great video quality day/night!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wide angle view let’s you see all that’s going on. Intuitive app works great! It starts to recognize people’s faces that you know cs strangers and alerts you. So far I’m loving this new addition to my family of nest products at home!!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Best doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely have loved having this. Especially at night time I can monitor outside. The wide angle also makes it so I can see my vehicles in the drive way

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Far far better than Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking doorbell with excellent performance. Decent image with very quick connect times (at least on Google WiFi). Actually works consistently unlike the Ring products that have turned to garbage sadly over the past year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works very well. Easy self installation and great functionality. Smart home integration is great. Love the holiday ring themes. Only wish the nightvision was in color.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. It does have some connections issues now and then but that's our WI FI. It fit perfect in the door space that we have. It was easy to connect with no problems. The app was easy to work through and guided installation the whole way.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me keep an eye on the house and what is going on. I purchased a swivel bracket so I could easily adjust the position. I can see the front door, sidewalk, and most of the driveway. The picture is very clear. Very happy with the purchase.

    I would recommend this to a friend