Customer Ratings & Reviews

Thermostate works well with the included remote sensor.

It does a descent job at regulating temps. Love the phone control feature from anywhere. However , the temp isn’t functionally regulating with each respective sensor, so I don’t love that.

Love the google nest. I don’t fully believe that the sensors are a great addition but the base itself always works great.

I’ve used Nest for a long time. This was a possible forced upgrade by Nest my old one disconnected from the app and it wouldn’t let me reconnect it

My house has inconsistent temperatures upstairs and downstairs (up to 5-6 degrees difference between rooms) because of a bizarre setup the builder used. With the thermostat and a sensor in each room, I’m able to use this to average the temperatures in each room instead of paying the $3500 the HVAC company wanted to charge to install a zone system. My rooms are now usually the same temp with maybe up to two degrees difference max. I love it.

Works great, very intuitive…and looks sleek! Perfect upgrade

Purchased this to replace my existing Gen 3 Thermostat. Installation was very simple and Google does a very good job helping you out, via their online setup process, to help through installation. Screen is much easier to look at, is all one piece, and includes more information, such as weather, that is not available on the previous generation. Software is very similar to last gen, however, I did experience some technical issues with my thermostat recognizing the external temperature sensor. After about 30 minutes, it seemed to have resolved itself so usure if this will re-occur or not. Overall, highly recommend for existing or new nest users, as long as you are happy with the Google/Nest ecosystem.

Needed to upgrade and a little hesitant after some reviews but we love it! Definitely worth upgrading!!

It looks modern and clean, the installation process is easy, as long as the thermostat being replaced was done correctly.

Love it..very sleek and loving the new screen. Easy to install and operate. Nice that it comes with a sensor for another room.

[Employee of bestbuy] Easy to install, and looks amazing out of the box.

My biggest complaints about this device is the software which if this device is updated for 7 years like the Gen 3 was, this is all very fixable. Hardware: I am disappointed that I just could not pop off my Gen 3 next and pop on the 4th Gen. The engagement bases were slightly different for most likely good reasons but never-less the installation could have been better if the original base was the same. The label stickers easily fell off. Two fell off during the install and I needed to look up wire configs online to make sure I had them right. Once installed, the base did feel very secured. I did not use the white base plate. Google was smart to include the 2nd gen Temp sensor module. If it wasn't included, I would not have purchased one separately. Now I am thinking about getting 2 or 3 more because the 4th Gen Nest has the ability to average all of the sensors to provide a more even temp feel throughout the house. The gen 4 does better job of learning our house temp schedule better than gen 3. Software: During initial set up the software asks if the user wants to take a photo of the current wiring connections to be referenced later during install. I did take the photo and saved it however, when I needed to use it for reference it was not there. I recommend using the phone camera app and not the Home software for this portion. The gen 4 nest works in the Google Home software app only and not in the Nest app. I liked the Nest app much better. The Home app feels underdeveloped. The Nest Protects are in the Nest app while the gen 4 Nest thermostat is in the Home app and I cannot figure out how to get my Nest Protects to show up in the Google Home app. Having them both in one spot would be nice. My biggest issue is with the new display, bigger but not better. The gen 3 weather display was great. I could easily see the outside temp and the future temp in four hour increments throughout the day from across the room. The cartoon like weather animation was nice and easy to read. On gen 4, the temperature is very easy to see but the future temps are tiny and cannot be seen from across the room. Gen 4 only shows 1 hour increments and not 4 hour like gen 3 for future weather temperature. Gen 3 made it easy on a school day to know if it was going to be hot or cold later in the day to determine if the kids needed to pack a jacket. When viewed from across the room, the gen4 weather animation is blurry and almost indistinguishable between sunny, cloudy, rainy, and so on. A play on the gen 3 Nest weather display on the gen 4 larger screen would be nice to see.

My HVAC contractor recommended that I get this and said the savings would make it worth the money. You can save $50.00 if you buy on the WI Focus on Energy website

Great upgrade from previous generation. I had a 3rd generation and this is a great upgrade. The screen is much better and customizable. The new thermostat uses Google Home instead of the Nest app, which was a change I wasn’t looking forward to. It’s not bad though if you want to integrate all your smart devices into one app. The sensors are nice because you can put them in multiple rooms and check temps and also program and decider how the thermostat reacts.

The Nest 4th generation was very easy to install and the user interface is just as easy.

Works well. Easy to use and set up. Added bonus of being aesthetically pleasing

Great product easy to set up and easy to use would recomande

Just the smart thermostat we were looking for. We upgraded our old nest with this one and we're very happy with it. Easy to use with the Google home app.

good product works perfectly and easy to install, I recommend it 100%

Bought this open box excellent and I must say im very happy with my purchase. Shipping was quick and when it arrived it had all the parts and installed very easily. Would highly recommend.