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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 440 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 440 reviews
  • Rated 5 out of 5 stars

    Nest always delivers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nest products super easy to use and helps you keep the temp accurate all ovet the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking, good quality and support android and homekit, need better control with the sensor, but besides that I give a double thumbs up

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your review! We're glad you're enjoying the look, quality, and compatibility of your Nest Thermostat with Android and HomeKit. We'll take your feedback about the sensor control into consideration for future improvements! Nest

  • Rated 5 out of 5 stars

    Still the best smart thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Nest thermostats since the beginning, the latest generation doesn't disappoint and the inclusion of the temperature sensor was a nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved to a new house snd it did not have the Nest Thermostat. We had one in our previous house so the Nest was a must have! Purchased from Best Buy and very pleased.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect addition to your new home, CindlK! Thanks for being part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    4th gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the thermostat, it was installed in my new home

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Congrats on the new home, YeseniaG! Here's to always getting the perfect temperature. Nest

  • Rated 5 out of 5 stars

    Great zone control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has inconsistent temperatures upstairs and downstairs (up to 5-6 degrees difference between rooms) because of a bizarre setup the builder used. With the thermostat and a sensor in each room, I’m able to use this to average the temperatures in each room instead of paying the $3500 the HVAC company wanted to charge to install a zone system. My rooms are now usually the same temp with maybe up to two degrees difference max. I love it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Your home has officially entered the comfort zone, JenC. Here's to dialing in the perfect tempture! madebygoogle

  • Rated 4 out of 5 stars

    Nice Looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has a defect but otherwise has a much improved look and feel compared to gen 1-3.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We’re glad you’re enjoying your upgrade, tomladder. We’d be happy to look into what may have happened to the screen and find a resolution — when you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. It is way better than our previous thermostat.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the kind words, Mobrules. Happy you're part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Nice upgrade over Gen 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the 3rd gen. Includes sensor, easy to install, and like that it’s matter compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just moved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a generation 2 and really like the upgrade. I love being able to controll the temp from anywhere.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We're always happy to run into a longtime user, Donald — and even happier to hear you're liking the Nest Thermostat Gen 4! Here's to always having the perfect temperature welcome you home. madebygoogle

  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has worked great very happy upgrading to newest model old one kept giving trouble,

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Giving home improvement a new meaning, Duck. Happy you're part of the Nest family. Nest

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, happy with our nest products cery satisfied

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the two thumbs up, EricV. Happy you’re part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very helpful and conserves energy. The only downfall is the app. Does not give you everything the thermostat does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase for new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great was very easy to install even for me easy to control with the app

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You’ve entered the comfort zone, OsmanyjD. Here’s to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade on my previous nest thermostat, so far works well and looks good!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad you’re enjoying the upgrade, DulcesP. Thanks for being part of the Nest fam! madebygoogle

  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded this thermostat from my old existing one and it is night and day difference!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here's to keeping your home in the comfort zone, Jarenivas. It's great having you part of the Nest family! madebygoogle

  • Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cool just too expensive for what you are actually getting. It is really easy to install, the app literally tells you step by step.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad you're up and running, RoyV! madebygoogle

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old system, this is much better… love it recommended it

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thrilled you’re enjoying your upgrade, Drted7172. Thanks for the five stars! madebygoogle

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing not having to worry about it beinf too cold or hot and best of all the eco feature that's automatic!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Yullikeit, it's fantastic to hear your Nest Thermostat is helping keep your home cozy and comfortable. Thanks for being a customer! madebygoogle

  • Rated 4 out of 5 stars

    Can be improved. Relly nice design!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad app and to slow to manage settings! The design is pretty amazing.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Nacaok. We’re so glad you’re enjoying the design of the Nest Thermostat Gen 4. That said, we hear your concerns on the Google Home app. We are here to help make your experience as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp Nest

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