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Customer reviews

Rating 4.7 out of 5 stars with 440 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 440 reviews
  • Rated 4 out of 5 stars

    Looks amazing and simple to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process is easy and it looks really good on your wall once installed. Navigation and menus are straight forward and simple. My problem with this gen 4 model is it doesn’t sync with the nest app and only google home. If you have more than 1 nest thermostat like I do and it’s gen 3 and under prepare to ditch the nest app. Another is if you’re an Apple user like I am it, setting it up with Apple home is a pain and gives you a lot of errors. It’s possible to do it but it’s not easy. The different fixes for this can be found on Reddit. If all you need is Google home than this is the best product for you.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jr0me112, thanks for taking some time to leave us a review. We're glad you found installation and setup easy, and we hear you on the compatibility issues. We do think the Google Home app provides customers with a great experience and offers the best features for controlling your Nest ecosystem - we hope you'll come around on it in the future! Thanks for being a Nest Customer. madebygoogle

  • Rated 5 out of 5 stars

    Master room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat with the sensor is great. Most homes are built with th air handler on the opposite side of the house from the master bedroom. I purchased this one because of that with the sensor I was able to find out there was a five degree difference from the temperature in the living area and the master bedroom. This thermostat has giving me a balance in every room. Which means if the temperature is 70 degrees in the living area it is also 70 degrees in the master bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall decent.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a decent purchase. I'm a bit wary if the auto eco and learning capabilities though. We're troubleshooting my A/C to determine if it's the AC or the thermostat, but the auto eco wasn't even trying to run the AC with the house 6 degrees above desired temp. I had to disable it and turn the AC on.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your thoughts on the Nest Thermostat Gen 4, billydabutcha. While we’re happy you’re enjoying the device, we hear your concerns regarding Eco Temperature not turning on when it should be. Here’s some troubleshooting steps to get it working smoothly:

      1. Make sure automatic switching to Away is set to switch to Eco Temperature: Check that switching to Eco Temperature is enabled with the app or on the thermostat.
      2. Check that Routines aren't adjusting the thermostat: Occasionally, Google Home or Assistant Routines can prevent your thermostat from switching to Eco Temperature. If you suspect a Routine is adjusting the thermostat, check its recent activity and change the settings of a Routine:
      3. Reset Auto-Away learning: Normally, thermostat learning needs a reset only after habit changes or relocation. Once reset, the thermostat will relearn your preferences. Automatic Eco Temperatures will resume within a few days.

      Here’s a link with more tips: https://support.google.com/googlenest/answer/9263345?hl=en

      If you’re still having trouble, we’re just a click away with help: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, intuitive install and good instructions.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts with us, Andy! madebygoogle

  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We have several of these thermostats.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to always getting the perfect temperature, JanaB. Thanks for being part of the Nest family! madebygoogle

  • Rated 4 out of 5 stars

    Works Great, Nice Smart Home Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice features, but the design upgrade is a big meh for me. Really liked the old Nest design better.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate you sharing your thoughts with us, Kspradley. madebygoogle

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up, install and use. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home heating and cooling control.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful energy saving unit. Install program and it acquaints itself with the living quarters and occupants providing comfortable living. Love it!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to always getting the perfect temperature, LoneEagle! Happy you’re part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    Will buy more!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sensor! It keeps our bedroom cooler at night even though it’s far away from our thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Nest 4th Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this product. First time using Nest Thermostat. Was using EcoBee before. I love how this looks but the EcoBee was easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade with caveats.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update from the 3rd gen. The only thing I would say that is negative would be the scheduling system. You can’t set one temperature for all modes, there are separate temps for heat/cool which have to be two degrees apart. For example, if you want to cool to 68, heating has to be set at 70. It’s not difficult to change, but it’s not a set and forget thing. Haven’t had it long enough to see what that affects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ia really easy to install and use. I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in Nest !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product !!!!!! My Nest Thermostat 4th Generation has been installed for two winter months and the savings of my energy bills are pleasant surprise!!!! Nest program engineers has done an outstanding job developing this product My energy savings per month outstanding!!!!

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you found your new co-pilot, Kenn. Here's to a home that just gets you! Nest

  • Rated 5 out of 5 stars

    Slick and beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and beautifully made, it does everything it’s supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and it is as described. It is made with good quality.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A good quality thermostat means a high quality home environment. We're so happy to hear you've been loving the Nest Thermostat Gen 4, Carlos30! madebygoogle

  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and sleek design. I’m happy to be able to control my thermostat remotely on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Love the color of the product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Got to keep things stylish, HBBB. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a great addition to my google ecosystem when paired with the PGE rebate credit

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy to add another to your Google family, JamesC. Here’s to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upright freezer ! We like the large drawers in the bottom . Great for tube hamburger and sausage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, comes with a lot of features and I liked the additional sensor...

    I would recommend this to a friend
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