Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold.
  • Angle. Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold.
  • Left. Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold.
  • Back. Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold.
  • Save energy, brilliantly. Learn the temperatures and choose what you see on the big display, like the time, temp, or weather. Get the right temp in the right spot with the Nest Temperature Sensor. 52°F. Google Home app required.
  • Saves energy while you're away. Adaptive Eco finds an energy-efficient temperature for your home. It sets itself to an Eco temp when you leave, making sure your home is comfortable when you get back. 67°F 60°F. Adaptive Eco requires the Google Home app.
  • The schedule that programs itself. Smart Schedule learns the temps you like. Adjust the schedule from the Google Home app. It suggests small tweaks to help you save. 9:30 AM Schedules Entryway Temperature Mon Tue Wed Thu Fri Set Sun Comfort 68 TS 10:10 AM 6:00 AM Eco 56 20 8:30 AM 2 7 5:30 PM Sleep 65 15 10:30 PM + Add event 1 Google Home app required.
  • Looks out for your whole system. System Health Monitor helps catch many issues early. If something needs attention, it can send an alert. Reminds you to change the air filter and more. Google Home 5m Potentially urgent cooling system issue... When the A/C was on between 1:00 PM and 4:00 PM on July 16, your home got 3F warmer. 1 Alerts can notify you of a potential issue with an eligible HVAC system. They're meant to provide helpful information, not an endorsement or representation of any kind about the health of your HVAC system. Alerts aren't intended to replace diagnosis by a qualified HVAC professional.
  • The right temperature, right where you want it. The Nest Temperature Sensor (2nd gen) comes in the box. Put it in any room to help manage hot and cold spots.
  • Compatible Systems | System Type | Number | Supported of Wires | Wiring | | --- | --- | --- | --- | | Single stage heating and cooling (with C-wire) | Yes | 5 | Y1,G.W1.R.C | | Single stage heating and cooling (without C-wire) | Yes | 4 | Y1,G.W1.R | | Boiler or furnace only (with C-wire) | Yes | 3 | W1R,C | | Boiler or furnace only (without C-wire) | Yes | 2 | W1R | | Cooling only (with C-wire) | Yes | 4 | Y1.G.R.C | | Cooling only (without C-wire) | Yes | 3 | Y1,G.R | | Heat Pump with Aux Heat (with C-wire) | Yes | 5 | Y1, G, OB, R, W1 (or W2/Aux), C | | Heat Pump with Aux Heat (without C-wire) | Yes | 5 | Y1. G, OB, R, W1 (or W2/Aux) | | Heat Pump with Alternate Heat (with C-Wire) | Yes | 6 | Y1, G. OB, R, W1 (or W2), C | | Heat Pump with Multi-stage Alternate Heat (with C-Wire) | Yes | 7 | Y1, Y2, G, W1, W2, C | | Multi-stage Heating and Cooling | Yes | 6 | Y1, Y2, G, W1, W2, C | | Multi-stage Heat pump with alternate heat | Yes | 7 | Y1, Y2, G, OB, R, W1, W2 | | Proprietary Heat and Cool (with adapter from OEM) | Yes | 4 | 1,2,3,4 | | Proprietary | Yes | 4 | 1,2,3,4 |
  • Control it in the Google Home app. Change the temp or Control your Nest Learning Thermostat (4th gen) and other compatible smart devices. Works with any Matter-enabled smart home app. 68 ... Dogore - - - . 68 - - - .. Requires Google Home app and working internet and Wi-Fi. Check <https://csa-lot.org/members/> for more information on Matter-certified smart home platforms.
  • It's easy to install yourself. Designed to install in around 40 minutes or less. Follow the step-by-step instructions in the Google Home app. No additional wires are required for most homes. The Nest thermostat is designed to work in most homes without a common (C) wire. Check compatibility at g.co/nest/works and share g.co/est/cwire for details.
  • Clean Energy Made Simple. Energy Shift from Nest Renew can automatically shift your energy use to cleaner or cheaper times. 1 WED 8:30 HUM 40% 73 Raising target temp by T until 9:00 PM to help avoid less clean energy. Energy Shift makes small adjustments to your Nest Learning Thermostat set points which can shift electricity usage from your heating and cooling system. Learn more at support.google.com/googlenest/answer/10975756?hl=en. Only available in areas served by major continental US grids (see g.co/nest/repwr). Prioritize less expensive energy only available for customers on certain electric utility time-of-use rates. Check availability at g.co/nest/retou).
  • Nest Learning Thermostat (4th gen) Design and display: - Stainless steel housing - Recycled plastic housing? - High-res borderless display - Crisp display with Dynamic Farsight' mirrored glass lens - Customizable home screen - Scheduling - Adapts to your preferences - Guided setup Included accessories: - Nest Temperature Sensor Trim Kit - Energy-saving features - Smart Schedule with Quick Schedule - Savings Finder - Eco Adaptive - Eco Savings Finder - Smart ventilation - Natural heating and cooling - Control it from anywhere with the Google Home app Requirements: - Google Home app required. - Plastic mechanical parts are made with 49% post-consumer recycled material. - Requires compatible HVAC ventilation system. - Remote control and mobile notifications require working internet and Wi-Fi.
  • Save in smarter new ways. 70 70 Nest Learning Thermostat (4th gen) Nest Learning Thermostat (3rd gen) Compatibility Nest's most compatible thermostat yet, it works without a C wire on most systems Doesn't work with ventilation, humidifier, or dehumidifier systems Works with ventilation, humidifier, and dehumidifier systems Remote comfort sensor 1 sensor included in the box Sold separately Keeps you in control With Smart Schedule, choose from automatic adjustments, suggestions, or user adjustments only No option for suggestions with Auto Schedule No hold option Manual hold option Reacts to outdoor environment New intelligence uses outdoor conditions to help optimize comfort and energy savings Doesn't take outdoor conditions into account
  • What's in the box: 1. Nest Learning Thermostat (4th gen) 2. Trim plate 3. Thermostat base 4. Steel plate 5. Nest Temperature Sensor (2nd gen) 6. Mounting screws and wiring labels (Not shown)
  • Alt View 13. Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold.
  • Google Nest Learning Thermostat (4th gen) video 1 minutes 57 seconds
  • Employee Pick: Team Up with Mother Nature and the Google Nest Thermostat video 0 minutes 34 seconds
  • Creator Pick: Seamlessly Manage your Home Temperature and Save the Environment video 0 minutes 30 seconds
  • Expert Review by Chikondi Kamvazaana for Google Nest Learning Thermostat video 1 minutes 05 seconds
  • Google Nest Learning Thermostat feature video video 0 minutes 52 seconds
  • Google Nest Install video 9 minutes 00 seconds

Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold

Model:
GA05171-US
SKU:
10736018
Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-468 of 468 reviews

  • 4th gen Thermostats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot see my self operating my HVAC any other way. Great thermostats!

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold

    I would recommend this to a friend

  • Worst product ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Google Nest Thermostats in less than 18 months that all broke down. Google customer service is completely useless. The first one stopped communicating with WiFi so Google sent me a replacement one for $220 that worked 5 months. Then they wanted me to do the same thing again and I instead just bought a brand new one as i didn’t want them to send me a used broken one again. That one also stopped communicating with wifi before it broke completely down in less than 12 months. Stay away from it

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, user675813. We’re sorry your experience with Nest Thermostat Gen 4 hasn’t been the best. We’d be happy to investigate and find out what may have happened. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • JUNK DO NOT WASTE YOUR MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product, garbage customer service, garbage warranty and replacement policy. Thermostat didn't even last 5 months before the network connectivity functionality failed (i.e., won't connect to or even search for and identify Wifi networks, which defeats the entire purpose of it being a "smart" thermostat). What's worse. Call customer service and they admit it's defective but won't send a replacement until you've completed their unfair and unduly burdensome "replacement policy." Under the policy, you have two options. First, send in your defective thermostat and upon Google's confirmation that it's indeed defective (despite customer service having already conceded that it is), you will get a replacement shipped in "7-10 days." But in the meantime, you and your family have no thermostat or heating. Second option is Google sends a replacement "within 2 to 5 days." Catch is they place a $250 "hold" on debit card or credit card, which is allegedly reversed once you send them the defective thermostat and they receive it. All of this despite the exact type of thermostat being available on Amazon for only $190 with free Prime shipping. Also despite the fact that you've already dropped close to $300 at the time of purchase. So now you've tied up about $550 of your hard earned money on a "smart" thermostat that doesn't work. Sounds pretty "dumb" to me. Bye bye Google, you've lost a loyal customer.

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi, Michael. We understand your frustration with your Nest Thermostat Gen 4. It's disappointing to hear that you've encountered issues with connectivity and the replacement process.

      Regarding the replacement policy, we apologize for any inconvenience it may have caused. Google's goal is to ensure that customers receive a working product as quickly as possible.

      Here are some steps you can take to resolve the issue:

      Contact Nest Support: Reach out to Nest Support again and explain the situation in detail. They may be able to provide additional troubleshooting steps or expedite the replacement process.
      Review the Replacement Policy: Carefully review the terms of the replacement policy to understand your options and any specific requirements.
      Consider Temporary Solutions: If the replacement process is taking longer than expected, you might want to explore temporary solutions, such as using a manual thermostat or seeking assistance from a local HVAC technician.
      We're truly sorry for the inconvenience this has caused. We value your feedback and will continue to work on improving our products and services. madebygoogle

  • Absolutely horrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish that I could laeve -stars! I have had this thing for a couple of years. If you are the type of person that can't decide what temperature you would like you house to be and need google to do it for you, because they are smarter than you, this is your thermostat! EVERY DAY I set the temp and it is changed! I have reset it, looked for a way to change it, to stop it. Doesn't exist! Welcome to 1984!

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, GregP. We’re sorry to hear your experience with the Nest Thermostat Gen 4 hasn’t been the best. We’d like to provide you with some troubleshooting steps so you can get the right temperature:

      1. Disable learning for the temperature schedule — When Auto-Schedule or Smart Schedule is turned on, it learns from the adjustments you make to optimize your schedule. You can manually edit the existing schedule, create an entirely new one, or turn off these learning features.

      2. Turn off or adjust Eco Temperature — Your Nest thermostat gives you a temperature range you can select from when you set an Eco Temperature. The Eco Temperature ranges you can choose from are: 40-70°F (4-21°C) for heating mode and 76-90°F (24-32°C) for cooling mode.

      We’re just a click away anytime you need us: https://support.google.com/googlenest/gethelp Nest

  • WiFi issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried for 5 hours to connect this to WiFi. Could not do it, nest said it’s a firmware issue. Returning.

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're sorry to hear you're having trouble with the connectivity on your Nest Learning Thermostat. We suggest contacting us, we're here to help: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Zero support from google

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest was a great company until google bought. There is zero active support for the Nest, all you can do is search for other people’s posts that have tbe same problem as you - and there are no solutions. This product is overpriced garbage and has cause me to waste money - the Nest does not follow scheduled settings and turns on AC needlessly. Avoid!

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. Thanks for sharing your experience about the trouble with your Nest Thermostat Gen 4 schedule. Your satisfaction is important to us, and we're committed to providing the best possible support.
      To help us resolve this issue, please contact our support team at:
      https://support.google.com/googlenest/gethelp?hl=en
      They can assist you with troubleshooting and finding a solution. madebygoogle

  • Nest 4th Gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brightness is not adjustable, cannot use Nest app for thermostat controls, other than that it's a good upgrade from pervious gen.

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Not a peoples brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be able to set a target temperature because google doesn’t allow you, they’re control freaks. The range is 4 degrees, either too cold or too hot. Can’t make it automatically set around one temperature. Go with other brands.

    This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate the feedback on your Nest Learning Thermostat (4th gen), Miike. We hear you on wanting to get the temperature exactly how you want. The Nest Learning Thermostat (4th gen) has a maintenance band that allows the temperature in your home to change by a few degrees before turning your system on or off.
      To adjust this setting, here is a quick guide to do so:

      > Open the Google Home app.
      > Select your thermostat.
      > Tap Settings
      > Tap Thermostat and then Advanced configuration.
      > Adjust the heat temperature difference and cool temperature difference as preferred.


      For more information on the maintenance band, here is the link: https://support.google.com/googlenest/answer/9233450?hl=en&ref_topic=9361874&sjid=13263823338859454227-NC madebygoogle

Page 24, Showing 461-468 of 468 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.