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Customer reviews

Rating 4.7 out of 5 stars with 442 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 442 reviews
  • Rated 5 out of 5 stars

    Thermostats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Nice screen easy visual.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your kind words, Galt. Happy to have you part of the Nest family! Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very intuitive…and looks sleek! Perfect upgrade

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      The ultimate combo, Tawny. Thanks for the kind words! Nest

  • Rated 5 out of 5 stars

    Upgraded from previous version.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to switch from Nest app to Google Home app and get full functionality. Not a direct replacement from prior model, but still a quick and easy install.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy set up was such a breeze, MidLifeCrisis. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Great upgrade to our gen 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wider screen. Looks more updated and cleaner. Install was relatively simple. Lots of YouTube videos on how to do it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad you had a great experience, CT719! madebygoogle

  • Rated 5 out of 5 stars

    Great purpose and design - useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to use and the sensor really helps as you can place in any room of the house. When you have two floors and it’s great for inconvenient mobility person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and schedule heat and cool times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to Nest from my Sensi thermostats. Nest is so much easier to manage. I have an upstairs and downstairs. I was able to setup separate heating and cooling schedules. Easy to setup and easy to adjust. I also like having the extra temperature sensor. This lets me monitor the temp from two locations. I may add a few so I can see and adjust based on the temps in each bedroom. Also, setup was easy. The first one took me about 30 minutes because I was being careful and maticulous. The second one took me about 12 minutes. That includes mounting the backplate, front plate, and wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny, when though a little pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, and it seems very energy efficient. No more HVAC running for hours straight burning money. Definitely worth it!! And the look 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat. Big upgrade over Gen 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Nest Gen 3 Learning Thermostat that I bought when it released like 9 years ago. It was great and I never had any issues with it. When I saw this one was being released it was a no brainer for me to upgrade day 1. So far I love it. The thermostat looks great, much better screen. Works with the Google Home app which so far has been flawless. I also love that it came with a Nest Sensor to place somewhere in your home to help even out the temperatures. If you’re buying your first smart thermostat or upgrading from an older one, don’t hesitate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great thermostat originally got it because my energy company told me to get a smart thermostat. But turns out they sent me one on their side. If it wasnt for that i would have kept. Great smart learning

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review, AdrianM! madebygoogle

  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an older nest thermostat that wasn’t working so it seemed the furnace was malfunctioning. HVAC guy was puzzled and was proposing very expensive repairs. I sent him away and got this new thermostat that fixed the problem.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your experience with us, MichaelC. madebygoogle

  • Rated 5 out of 5 stars

    Nest 4 best thermostat Matter New screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest 4 finally best thermostat ever with Matter integration Apple Home or Amazon Alexa super fast giant clear screen better UI faster with sensor included game changer. Highly recommend

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you found your new co-pilot, rrabg5! Happy to have you part of the Nest family. Nest

  • Rated 5 out of 5 stars

    A true smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I skeptical at first, but this smart thermostat really does help keep our west central Florida home at a more constant temp. Summers are brutal in Pinellas County, Florida. It's nice that we can set the air higher when we are away and then pop on the app and have our home comfortable when we arrive.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here's to keeping your home exactly how you want it, NPL2002. Thanks for being part of the Nest family! madebygoogle

  • Rated 3 out of 5 stars

    Early Adopter Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaints about this device is the software which if this device is updated for 7 years like the Gen 3 was, this is all very fixable. Hardware: I am disappointed that I just could not pop off my Gen 3 next and pop on the 4th Gen. The engagement bases were slightly different for most likely good reasons but never-less the installation could have been better if the original base was the same. The label stickers easily fell off. Two fell off during the install and I needed to look up wire configs online to make sure I had them right. Once installed, the base did feel very secured. I did not use the white base plate. Google was smart to include the 2nd gen Temp sensor module. If it wasn't included, I would not have purchased one separately. Now I am thinking about getting 2 or 3 more because the 4th Gen Nest has the ability to average all of the sensors to provide a more even temp feel throughout the house. The gen 4 does better job of learning our house temp schedule better than gen 3. Software: During initial set up the software asks if the user wants to take a photo of the current wiring connections to be referenced later during install. I did take the photo and saved it however, when I needed to use it for reference it was not there. I recommend using the phone camera app and not the Home software for this portion. The gen 4 nest works in the Google Home software app only and not in the Nest app. I liked the Nest app much better. The Home app feels underdeveloped. The Nest Protects are in the Nest app while the gen 4 Nest thermostat is in the Home app and I cannot figure out how to get my Nest Protects to show up in the Google Home app. Having them both in one spot would be nice. My biggest issue is with the new display, bigger but not better. The gen 3 weather display was great. I could easily see the outside temp and the future temp in four hour increments throughout the day from across the room. The cartoon like weather animation was nice and easy to read. On gen 4, the temperature is very easy to see but the future temps are tiny and cannot be seen from across the room. Gen 4 only shows 1 hour increments and not 4 hour like gen 3 for future weather temperature. Gen 3 made it easy on a school day to know if it was going to be hot or cold later in the day to determine if the kids needed to pack a jacket. When viewed from across the room, the gen4 weather animation is blurry and almost indistinguishable between sunny, cloudy, rainy, and so on. A play on the gen 3 Nest weather display on the gen 4 larger screen would be nice to see.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Doug. Thank you for taking the time to share your thoughts about the NLT 4 gen. Your feedback is incredibly valuable to us as we strive to continuously improve our products.
      Please feel free to leave additional feedback here:
      https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat I've owned and its way better than the 2nd gen I had previously. The google app makes it easy to use and setup.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You deserved the upgrade, Javier! Thanks for sharing with us. madebygoogle

  • Rated 5 out of 5 stars

    Buying a few more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks modern and clean, the installation process is easy, as long as the thermostat being replaced was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat you can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to use with a zero learning curve. Ties into google home app and work with both android and apple devices. The temperature sensor that comes with it helps monitor the temperature and you can buy more and put one in every room.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Your home is entering the comfort zone, TechNerd. Thanks for being part of the Nest family! Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up and easy to use would recomande

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the five stars, JohnM. Here's to getting the most out of your thermostat! Nest

  • Rated 5 out of 5 stars

    This will save you money!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat that has helped me save money on my power+gas bill! The included sensor helps with figuring out how to average out the temperature in my home.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate the five star review, David! Thanks for being part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    Amazing High Tech Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thermostat. The setup took a little time, however once my brother and I figured it out, the rest was cake. The features to control my AC is so cool and user friendly, I highly recommend to anyone looking to purchase this product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for giving the Nest Thermostat Gen 4 for a go, jcalcano. Here's to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    Quality device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the prior nest! I really like the ability to use multiple sensors and the new app (google home) is so much better than the old nest app

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The upgrade you deserve, MollyB! Thanks for being part of the Nest family. madebygoogle

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