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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 440 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 440 reviews
  • Rated 5 out of 5 stars

    Fairly Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech savvy person so being able to use this product to control my HVAC shows its ease of use. It is intuitive for me, and I imagine it can be intuitive for others. It appears to be very good quality, and I hope to get many years of use from it.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      They say the simple things in life are often the best, Theodore. Thanks for sharing your experience with us! Nest

  • Rated 5 out of 5 stars

    The best thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 3rd gen. It absolutely has better look and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product, trusted Bestbuy with and excellent condition open box. Turned out like brand new. Easy install used YouTube for the configuration and has drastically changed the temperature variations in the house.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate the kind words, Bryan! madebygoogle

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new thermostat due to google nest no longer updating system. I’m not an electrician at all but it was very easy to set up and wire in.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad setting up the Nest Thermostat Gen 4 was a breeze, StephanieG! madebygoogle

  • Rated 5 out of 5 stars

    Smart Object

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execekent leiduct great use at home and easy when connected to wife you can change it from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possible forced upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Nest for a long time. This was a possible forced upgrade by Nest my old one disconnected from the app and it wouldn’t let me reconnect it

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for being part of the Nest family, phillippp. If you have questions or concerns about this change, get answers in our Thermostat help center, or ask other Thermostat owners in the Google Nest Community. Contact our support team for personalized assistance if online resources don't resolve your issue: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Can't go wrong with NEST Thermostats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third home that I've installed NEST thermostats in. I find them very easy to install and the ability to remotely control them is phenominal. I like the sleek new appearance of the new 4th gen ones, too.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Can't go wrong with good looks and smarts, SteveW. Thanks for being part of the Nest family! madebygoogle

  • Rated 5 out of 5 stars

    Thermostat plus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install adjust temperature for best comfort level

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, Moneymike! madebygoogle

  • Rated 5 out of 5 stars

    i love the product really useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice quality and really good on save some cash on electricity bill highly recommend

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We call that a win-win, CARLOSV! madebygoogle

  • Rated 5 out of 5 stars

    A hot item that's really cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it said it would. A bit of work to get the schedule down pat, but working right now.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for being part of the Nest family, TFBE! madebygoogle

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Great new design and functionality. Would recommend.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the review, Robert. We're glad you're enjoying your Nest Thermostat! Nest

  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and advertised and very easy to install. I like the instructions and examples of the wiring required.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review, RicardoT. madebygoogle

  • Rated 5 out of 5 stars

    good, better than before

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, screen isn’t bright enough though, easy to install

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Rated 3 out of 5 stars

    Nest Learning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat looks very nice, easy to install and use. I don't recommend it because I had already heard that they get damaged very quickly and for the price it is very delicate and gets damaged very quickly. I've only had it for 3 months and it's already damaged.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, LaizaC. We’re sorry to hear your experience with the Nest Thermostat Gen 4 hasn't been the best. Your feedback is important to us so we may know where we can improve. When you get a moment, here’s a link to our survey: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was able to install without any issues, very intuitive, have been using nest for years and this is definitely the best one

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad to hear from a long time Nest user, JeffreyS. Thanks for the kind words! madebygoogle

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish , useful through he smart app. It saves power at the expense of hotter air.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad you’re enjoying the Nest Thermostat Gen 4, Mario! madebygoogle

  • Rated 5 out of 5 stars

    Gift Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Arrived quickly and in perfect condition. Recipient will be happy as he requested this item.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review! madebygoogle

  • Rated 5 out of 5 stars

    Product reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Would recommend to buy

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the kind words, CynthiaH! Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the gen2..looks like a big pearl drop..one or two more features..i recycled the old with BB And with some points was able to get it at a price i can afford no complaints heat comes on gets off at the times i set it

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Sounds like a win-win, Jbreeze. Thanks for being part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Great thermostat. Best everx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the installtion by myself. The installtion manual makes the installtion easy. I love this thermostat.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy that setting up the Nest Thermostat Gen 4 was a breeze, HugoM! madebygoogle

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