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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 463 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 463 reviews
  • Rated 5 out of 5 stars

    New purchase for new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great was very easy to install even for me easy to control with the app

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You’ve entered the comfort zone, OsmanyjD. Here’s to always getting the perfect temperature! madebygoogle

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Can be improved. Relly nice design!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad app and to slow to manage settings! The design is pretty amazing.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Nacaok. We’re so glad you’re enjoying the design of the Nest Thermostat Gen 4. That said, we hear your concerns on the Google Home app. We are here to help make your experience as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade on my previous nest thermostat, so far works well and looks good!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad you’re enjoying the upgrade, DulcesP. Thanks for being part of the Nest fam! madebygoogle

  • Pros mentioned:
    Temperature sensor

    Rated 5 out of 5 stars

    Will buy more!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sensor! It keeps our bedroom cooler at night even though it’s far away from our thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up, install and use. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade with caveats.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update from the 3rd gen. The only thing I would say that is negative would be the scheduling system. You can’t set one temperature for all modes, there are separate temps for heat/cool which have to be two degrees apart. For example, if you want to cool to 68, heating has to be set at 70. It’s not difficult to change, but it’s not a set and forget thing. Haven’t had it long enough to see what that affects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great, Nice Smart Home Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice features, but the design upgrade is a big meh for me. Really liked the old Nest design better.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate you sharing your thoughts with us, Kspradley. madebygoogle

  • Rated 4 out of 5 stars

    Overall decent.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a decent purchase. I'm a bit wary if the auto eco and learning capabilities though. We're troubleshooting my A/C to determine if it's the AC or the thermostat, but the auto eco wasn't even trying to run the AC with the house 6 degrees above desired temp. I had to disable it and turn the AC on.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your thoughts on the Nest Thermostat Gen 4, billydabutcha. While we’re happy you’re enjoying the device, we hear your concerns regarding Eco Temperature not turning on when it should be. Here’s some troubleshooting steps to get it working smoothly:

      1. Make sure automatic switching to Away is set to switch to Eco Temperature: Check that switching to Eco Temperature is enabled with the app or on the thermostat.
      2. Check that Routines aren't adjusting the thermostat: Occasionally, Google Home or Assistant Routines can prevent your thermostat from switching to Eco Temperature. If you suspect a Routine is adjusting the thermostat, check its recent activity and change the settings of a Routine:
      3. Reset Auto-Away learning: Normally, thermostat learning needs a reset only after habit changes or relocation. Once reset, the thermostat will relearn your preferences. Automatic Eco Temperatures will resume within a few days.

      Here’s a link with more tips: https://support.google.com/googlenest/answer/9263345?hl=en

      If you’re still having trouble, we’re just a click away with help: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old system, this is much better… love it recommended it

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thrilled you’re enjoying your upgrade, Drted7172. Thanks for the five stars! madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ia really easy to install and use. I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and sleek design. I’m happy to be able to control my thermostat remotely on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and it is as described. It is made with good quality.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A good quality thermostat means a high quality home environment. We're so happy to hear you've been loving the Nest Thermostat Gen 4, Carlos30! madebygoogle

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slick and beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and beautifully made, it does everything it’s supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in Nest !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product !!!!!! My Nest Thermostat 4th Generation has been installed for two winter months and the savings of my energy bills are pleasant surprise!!!! Nest program engineers has done an outstanding job developing this product My energy savings per month outstanding!!!!

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you found your new co-pilot, Kenn. Here's to a home that just gets you! Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Love the color of the product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Got to keep things stylish, HBBB. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Home heating and cooling control.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful energy saving unit. Install program and it acquaints itself with the living quarters and occupants providing comfortable living. Love it!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to always getting the perfect temperature, LoneEagle! Happy you’re part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, intuitive install and good instructions.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts with us, Andy! madebygoogle

  • Rated 5 out of 5 stars

    Happy with the Nest 4th Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this product. First time using Nest Thermostat. Was using EcoBee before. I love how this looks but the EcoBee was easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, comes with a lot of features and I liked the additional sensor...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We have several of these thermostats.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to always getting the perfect temperature, JanaB. Thanks for being part of the Nest family! madebygoogle