Customer Ratings & Reviews
- Model:
- GA05171-US
- SKU:
- 6587627
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.
This summary was generated by AI based on customer reviews.
Nest Thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. I would recommend purchasing this thermostat. It is worth the money.
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for the review, AgnesM! We're so glad you're enjoying your Nest Thermostat!
- Cons mentioned:Compatibility
Terrible home integration
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, painful setup. If you have a Google home setup and the Nest app this new Nest thermostat will not be compatible with your current system and will not communicate with older Nest thermostats. Setup was not clear as to which QR codes to scan in order to integrate into your system only to find out you needed to set up a whole new system separate from the current system.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi! Thanks for sharing your experience setting up your Google Nest Learning Thermostat (4th generation). We're sorry to hear that the setup wasn't as smooth as expected. If you have any other questions or doubts about the setup process, please contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Skip this is you want Matter integration.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matter integration is broken. Supposed to easily integrate with other platforms like Apple Home.. could not get it to work at all. Contacted Google for support only to told “the product is in active development”. Instantly returned the Nest and bought an Ecobee. I refuse to pay $300 to be a beta tester.
No, I would not recommend this to a friend Stick to Gen 3 or older.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google really screwed the pooch with this one. On previous version the nest app was all you needed. Everything was simple. Set it and forget it. Schedules were easy. Now with gen 4 the nest app will not work you mist use google home where easy becomes over engineered into overly complicated. You can only set start times. So if you forget to set an additional start time your temp setting never ends and so on and so on. I originally purchased my 1st nest 8 yrs ago. It was super easy. The nest app was great. It learned my habits and my energy bills decreased. The appeal of the 4th gen was the added nodes that can be placed in different room to better measure the temp if the entire app. Sounds good. In reality my system now runs longer and in the 1st month if use my electric bill has gone up to almost mid summer levels. Nest 1st, 2nd ir even 3rd gen with the nest app are great. Stuck with one if these. DO NOT BUY Nest gen 4. Thank you google for ruining a good thing.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, J266. We’re sorry your experience with the Nest Thermostat Gen 4 hasn’t been the best. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
We’d be happy to investigate any problems you may have, reach out to us here: https://support.google.com/googlenest/gethelp?sjid=1168929876280557452-NC&visit_id=638674861917928406-808865731&rd=1
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great, it does what is made to do.
I would recommend this to a friendBrand response from Google Team
Posted .hanks for the two thumbs up, Mine!
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but it is a little complicated to learn all the features etc.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Lousy. We're glad you're loving your new Nest Thermostat Gen 4! Here's a link to a guide to help you learn all the new features: https://support.google.com/googlenest/answer/9248184
If you need any extra help, reach out to us anytime here: https://support.google.com/googlenest/gethelp?
Large screen is awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looks. Same great app interface as original nest thermostats.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 recommend! Easy setup, came very quickly in the mail
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi Daphne, we're so glad to hear that you had a positive experience with your Nest Thermostat purchase! We strive to provide a seamless buying and setup process. Thanks for your recommendation!
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Highly recommend. Excellent value for money.
I would recommend this to a friendNew nest thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the gold color it looks great it’s easy to use
I would recommend this to a friendSide view unacceptable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but it sticks out from the wall in an obvious way.
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing your thoughts with us, TyG1!
- Pros mentioned:Ease of use
Would not purchase again, forces google home app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOt worth the cost for this thermostat. Forces you to use google home app, which is far more complicated than the Nest App. Visually its nicer, and the install is easy. But if you're thinking of spending the money just for a few looks, don't do it. Gen 3 is the way to go
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, we appreciate users who share their experiences with us. To get more details about your opinion regarding your Nest Learning Thermostat (4th gen), please share your feedback here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Try Another
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad purchase and try another device. It’s very inconvenient and not easy to use. The device resets itself and it’s a constant back and forth
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulS. We hear your frustrations, and we're here to get you back on track. A device resetting could be due to multiple reasons, so we'd like to investigate more. Please reach out to us at your earliest convenience: https://support.google.com/googlenest/?hl=en&sjid=1168929876280557452-NC
I'd avoid this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for about 8 months. The user interface to get to the settings is absolutely ridiculous. The shiny screen is annoying and hard to see. The device is incredibly fragile and breaks easily. Google home randomly drops the device from its list and you have to set everything up again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Willm9001. We’re sorry to see your time with the Nest Thermostat Gen 4 hasn’t been the best. We’d be happy to investigate any concerns you may have and get you a resolution — when you’re available, reach out to us here: https://support.google.com/googlenest/gethelp?
- Cons mentioned:Connectivity
never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Nothing like the original. Doesn’t stay on the setting that you pick.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, StephanieF. We're sorry you're having trouble getting the perfect temperature with the Nest Thermostat Gen 4. Here are some troubleshooting steps to help resolve the issue:
1. Disable learning for the temperature schedule: When Auto-Schedule or Smart Schedule is turned on, it learns from the adjustments you make to optimize your schedule. You can manually edit the existing schedule, create an entirely new one, or turn off these learning features.
2. Turn off or adjust Eco Temperature: Your Nest thermostat gives you a temperature range you can select from when you set an Eco Temperature. The Eco Temperature ranges you can choose from are: 40-70°F (4-21°C) for heating mode and 76-90°F (24-32°C) for cooling mode.
We’re just a click away anytime you need us: https://support.google.com/googlenest/gethelp
Home Nest thermostat with installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I\nPaid for the nest and attending installation of my home thermostat The Best Buy workers were unable to install the service stat in my home, so I returned the service stat and also requested my money back for that I paid for installation. It was a very unpleasant experience.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PeterG. We’re sorry the Nest Thermostat Gen 4 may not have been the best fit for you. We understand you’ve returned the device but we’d like to learn more about your experience — when you get a second, share more here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Cons mentioned:Connectivity
will not stay connected to phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest 4th gen thermostat stopped communicating with my smartphone and will not reconnect with my phone even though the phone is able to connect with all other devices in my home.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there! Thanks for sharing your experience with us, we're sorry to hear that you're having connectivity issues with your Nest Learning Thermostat 4th Gen. Here's a helpful article that might be able to assist you: https://support.google.com/googlenest/answer/9249211?hl=en
It wasn’t meant to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for our home. It’s a new build followed the instructions and wired it properly. Never worked though.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Lovely. Sorry to the Nest Thermostat Gen 4 may not have been the best fit for you. To double check the compatibility of the thermostat, here’s a link to make sure it fits with your system: https://store.google.com/intl/en/widget/compatibility/thermostat/
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
Nest thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, but doesn't hold the schedule very well.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thank you for taking the time to give us feedback, thedash. It can be frustrating when the scheduling feature doesn't get it just right. Here is a guide to get your temperature to exactly where you want it, when you want it: https://support.google.com/googlenest/answer/9243487?hl=en#zippy=;
Best buy. Bye bye
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year best buy made me pay to have a new one put in was not covered under ther protection plan cost me a vacation day and money. Cost them a customer no wonder they are going out of business.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Adam. We’re sorry to hear you didn’t have the best experience. If you have any questions or concerns with your Nest Thermostat Gen 4, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?