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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 544 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 544 reviews
  • Rated 5 out of 5 stars

    Nice feel and look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks techy. The setup was easy enough. The controls are simple and limited. The remote sensor works well and changes the fan profile.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the two thumbs up, Servin! Nest

  • Rated 5 out of 5 stars

    Effeicient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort control from your phone smart works without c wire

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Getting the perfect temperature anytime, anywhere, Abiyhailu2000. madebygoogle

  • Rated 5 out of 5 stars

    Nicely done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heats and cools. I am warm when it’s cold and chilled when it’s warm.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You’ve finally entered the comfort zone, Christopher. Here’s to always getting the perfect temperature! madebygoogle

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY, can't turn Eco mode off

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy for the looks. Owned multiple Nests over 4 years—this 4th gen is my fifth replacement (warranty + out-of-pocket). Same infuriating issue: Set it to 68°, runs ~15 min, then flips to Eco mode automatically. You can't turn Eco off permanently. The "learning" is useless. I got the $120 ecobee, I can set it and forget it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, BaileyJ. We're sorry to hear you're having trouble with getting the perfect temperature on the Nest Thermostat Gen 4. Here are some troubleshooting steps to help resolve the issue:

      1. Disable learning for the temperature schedule: When Auto-Schedule or Smart Schedule is turned on, it learns from the adjustments you make to optimize your schedule. You can manually edit the existing schedule, create an entirely new one, or turn off these learning features.

      2. Turn off or adjust Eco Temperature: Your Nest thermostat gives you a temperature range you can select from when you set an Eco Temperature. The Eco Temperature ranges you can choose from are: 40-70°F (4-21°C) for heating mode and 76-90°F (24-32°C) for cooling mode.

      We’re just a click away anytime you need us: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Feature rich but still a little pricey.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Gen3 from 2014. This is definitely and improvement on multiple levels. With more flexible sensor scheduling and nicer screen. The only reason for the 4 stars is it's price. This and 3 more sensors was quite a bit.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there! It's great to hear that you're enjoying the upgrade to your Nest Thermostat Gen 4. With the enhanced sensor scheduling and screen — we're happy it's an improvement for you!

      We understand the initial investment, but the long-term savings on your energy bill will make it worth it. Plus, the personalized comfort it provides is priceless! madebygoogle

  • Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but I ran intro the problem of not recognizing one of the cables and not being able to start it and set that up because of that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The present sensors and self-adjusting feature are very cool.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A thermostat that just gets you, Electronicgeek. Thanks for the five stars! madebygoogle

  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this thermostat. Easy to set up with Google Home and nice features for scheduling.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for being part of the Nest family, Sparky! Nest

  • Rated 4 out of 5 stars

    nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product not excellent, should have bought a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scammed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Mad brcause Best Buy knows im a member but reduces the price the next day. Smdh

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Appreciate you sharing with us, Smallgymhooper! Nest

  • Rated 5 out of 5 stars

    Worthy upgrade!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a while for Nest to upgrade their signature thermostat, and they definitely didn't disappoint! I love the new model and all its features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and straightforward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most simple setup ever. It navigates you through a very streamlined setup process via the Google Home app and is very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and energy efficient product. Have recommended it to friends.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your kind words, NinaK! Happy you’re part of the Nest family. Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have using it for past couple months. So far its amazing and loves the color

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thank you for sharing with us, Jikku. Happy to have you part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Should have made the switch sooner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought a smart thermostat sooner. I can already see the difference in how it manages my central ac and I’ve only had it about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Instillation made much smoother By using On Technology Co.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Happy the set up was easy, Skiing52. Here’s to the perfect temperature! Nest

  • Rated 5 out of 5 stars

    Nest saves money through efficiency.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates really well with our Google smart network.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Your home has officially entered the comfort zone, PritishS. Here's to dialing in the perfect temperature! Nest

  • Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google neat works well privides good date to try to save when out of town

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to getting the perfect temperature when you’re back home, Theceo2151. madebygoogle

  • Rated 5 out of 5 stars

    Great smarthome thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old nest thermostat and I live this upgrade

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you made the right choice, David. Thanks for being part of the Nest family! Nest

  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been very helpful in managing energy and money

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for the five stars, BigO! Nest