Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 448 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 448 reviews
  • Rated 5 out of 5 stars

    Nest Learning Thermostat 4th Generation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Nest 4th Generation Thermostat for a while now, and overall it’s a solid upgrade. The design is sleek and modern, and the display looks great on the wall. Setup was fairly easy, and once it starts learning your schedule, it does a good job of adjusting temperatures automatically and helping save energy. I really like the Google Home integration and the included temperature sensor, which helps balance comfort across rooms. That said, the price is on the higher side, and the switch to the Google Home app can feel less intuitive than the old Nest app. Overall, it’s a great smart thermostat if you’re already in the Google ecosystem and want a stylish, hands-off way to manage your home’s temperature.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate all your insights, AshkanJ. Thanks for being part of the Nest family! madebygoogle

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great hi-tech thermostat!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely modern thermostat, hundreds of features. Most impressive was the online step by step instructions which made self-installation a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Worthy Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my existing Gen 3 Thermostat. Installation was very simple and Google does a very good job helping you out, via their online setup process, to help through installation. Screen is much easier to look at, is all one piece, and includes more information, such as weather, that is not available on the previous generation. Software is very similar to last gen, however, I did experience some technical issues with my thermostat recognizing the external temperature sensor. After about 30 minutes, it seemed to have resolved itself so usure if this will re-occur or not. Overall, highly recommend for existing or new nest users, as long as you are happy with the Google/Nest ecosystem.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi pk783, thanks for sharing your review of the Nest Thermostat 4th generation. We're glad to hear that the installation process was straightforward and that you appreciate the improved screen and additional features.

      We're sorry to hear you encountered some initial issues with the external temperature sensor. It's always helpful to know how we can improve the user experience for our customers.

      Overall, we're happy to hear that you're satisfied with your purchase and recommend the Nest Thermostat 4th generation to others. Thanks for choosing Nest! madebygoogle

  • Pros mentioned:
    Installation, Temperature sensor

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvement on this from the previous generation is great. The included temperature sensor was a nice bonus as well. I like how the thermostat is now integrated into the Google Home application but I keep catching myself opening the Nest Application so that will take some getting used to. The installation was easy and straight forward. I love the increased screen sized and minimized bezels. If you’re looking to upgrade or your current thermostat is going out, I recommend grabbing this 4th gen thermostat.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Was hoping for more

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house has 4 AC / furnace units and we have been running those with smart thermostats from the other big player in the market. Decided to give the Nest a shot b/c there are things we don't like about the others. Figured we'd start out with one Nest and if we were convinced we would then change out our remaining 3 thermostats. However, I think we'll be keeping our original thermostats. There are design and programming decisions on the Nest that we just don't understand. First off, the Nest is incredibly difficult to read. Not only is a very thin font used, but the display is so dim that you basically have to have your face right up to it in order to read it. This is not true of the competitor. Second, it can be difficult to tell if the unit is actually running by looking at either the thermostat or the app. The thermostat shows a faint 'glow' to let you know it's running, but for our eyes that glow can be difficult to discern. In the app, you are left to differentiate a very light, pastel gray (not running) with a very light, pastel blue (AC running). We're what you would call middle age with middle age eyes and it's difficult for us to tell. I can't imagine how hard it may be for elderly people. Next, if you go off cycle in terms of changing the temperature, there's no way to 'cancel' the change at some point and have the thermostat return to its regularly scheduled cycle. Why this feature is missing is hard for me to understand. For example, let's say the currently running schedule has the thermostat set for 73 degrees but you're feeling hot so you turn the dial down to 70, then when you start feeling cold there's no way to cancel your change. Yes, you can turn the dial back up to 73 but if you don't remember what the set temperature for the currently running schedule is, you would have to pull out your phone, open the Google Home app and look it up. And, even when you do turn the dial back up to 73, it's not like the thermostat knows that you want it to go back on schedule. It won't. It will only resume the normal schedule at the next scheduled temperature change time. Lastly, I'm not a fan of the Home app. I guess Google wants to have all their smart home devices controlled by a single app. I commend them for this, but the Google Home app is just not a nice app to use.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi pinkoos, Thank you for your review. We understand you're not satisfied with the product and would like to learn more about the issues you're experiencing. Please contact us at the following link so we can assist you further: https://support.google.com/googlenest/gethelp?hl=en madebygoogle

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and setup. Its been working flawless since the install learning our home cooling and heating patterns.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Sounds like a win-win to us, maverick512! madebygoogle

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Beautiful In Person

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is beautiful. Seeing it in person is way better than pictures show. Ease of use is a plus. The only issue I have is the Google Home App. The UI and experience could be better, but for simple actions it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Change the temp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks great glad I made the decision to buy!!!!!!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the positive review, Scott! madebygoogle

  • Pros mentioned:
    Installation, Temperature sensor

    Rated 5 out of 5 stars

    Gen 4 thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. App communicates well through the device. I rarely control the temperature while using this device because it knows when to change the temperature.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You deserve a thermostat that just gets you, RochenelJ. Here’s to always having the perfect temperature! madebygoogle

  • Pros mentioned:
    Ease of use, Temperature sensor

    Rated 5 out of 5 stars

    Best Thermostat We've Ever Used!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I move a lot and we've experienced a lot of different thermostats. I have to say that this is the best, easiest, and most fun experience we've had with a thermostat! Using the Google Home app is a cinch and you can easily switch the thermostat to different sensors in your home so you can get the best temperature where you want it! We'd definitely recommend to all our friends and family!

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We knew it — thermostats CAN be fun! Thanks for taking time to leave us a review, Butlerjp0. Here's hoping your friends and family take you up on the recommendation. Nest

  • Pros mentioned:
    Design, Temperature sensor

    Rated 5 out of 5 stars

    Wonderful update

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade to the old ones, Loving the second sensor as it really helps cater to specific areas of the house at the right times. The super skinny face is a little bit strange looking from the side with the big base behind it. But looking directly at the unit, it is gorgeous.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Happy to hear from a long time Nest user. Thanks for the five star review, Steve! Nest

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing Gen 4 thermostat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat a huge upgrade from generation 3 the screen is bigger and more vibrant very high tech love the home screens now you can pick to have the weather displayed and now its animated shows rain or thunder and sun as your current weather progresses in real time i also loved that bestbuy delivered it on launch day very awesome in their part thank you get this gen 4 thermostat you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature sensor

    Rated 5 out of 5 stars

    Tiny and sleek. looks modern. Perfect for my home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and looks very clean and sleek. I love the fact you can control temps from the app and also lock the temperature so no one can mess with the thermostat itself.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Happy you’re enjoying the perfect temperature anytime, anywhere, NYtraveller79. Thanks for being part of the Nest family! Nest

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks much better than the 3rd Gen. Had some issues with my 3rd Gen that this one is not giving me!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, JasonO! madebygoogle

  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    advanced eco features at affordable pricing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So stylish and sleek and very convenient to install and use, it offers variety of advanced eco features at affordable pricing!!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We call that a winning combination, RavikumarC. Here’s to always being comfortable! madebygoogle

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick design, easy installation and simple setup.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      That’s a win-win in our book, Jeff. Thanks for the five stars! madebygoogle

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fine but liked 3rd gen more.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest replaces our 3rd generation Nest which stopped working for reasons unknown. The new Nest has been working fine but truthfully there are features of the 3rd gen that I prefer. I liked the appearance of the dial and how it turns to set temps or programs. These are minor and I will get used to them but I was happy with the previous one until it stopped functioning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Upgrade from 3rd Gen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that this version of the learning Thermostat(4th gen) would be that much different than the 3rd gen. It looks much improved and I like that it shows both the internal temp and what you set it to. The screen comes on automatically when you walk towards it. The most important reason I got this is that my HVac system is multifunctional and this thermostat can effectively make things more efficient. I know that my big house is now heating up properly. I use the Sensors to get areas of my house that normally would go unnoticed. To get this working properly, I needed to Google Nest Power Connector since my unit did not have a dedicated C wire. That Connector seemed to make things work much better as I understood that power wouldn't work correctly without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature sensor

    Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good temperature I love it , super cute

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad installation was a breeze, gaby. Thanks for the five stars! madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best investiment for Our Home!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Thermostat (4th gen) is powerful in cooling the temperature throughout our 4-bedroom home. The Temperature Sensor (2nd gen) is also a good addition: the rooms will have similar temperatures to the room the sensor is in. The thermostat is easy to use and can be controlled from afar by wifi. Great investment!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five stars, EOjago! madebygoogle

Sponsored