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Customer reviews

Rating 4.7 out of 5 stars with 543 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 543 reviews
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is pretty easy and easy to use, works perfectly, Covers up the screw holes.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, GRESHC! madebygoogle

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top Notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this because the 3rd generation nest was getting long in the tooth. The design is extremely elegent and the operation is very nice. This is a very worthy upgrade to an already great product. Im glad Google offers a Gold version as it goes extremely well with beige/tan/sandy wall colors. I highly recomend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Learning Thermostat (4th Gen) with Nest Temperature Sensor (2nd Gen) in Polished Obsidian offers a sleek, modern design paired with powerful smart home functionality. Its intuitive learning feature adjusts to your preferred temperature settings automatically, promoting energy savings over time. The included temperature sensor enhances comfort by ensuring precise temperature control in specific rooms, making it a great option for larger homes or those looking for more consistent climate control. Integration with the Google Home ecosystem adds convenience through voice commands and app-based control, making it an excellent choice for a more automated and efficient smart home setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it — smart, sleek, and actually useful The Google Nest Learning Thermostat (4th gen) with the 2nd gen temperature sensor has been one of the best upgrades I’ve made to my home. Setup was surprisingly simple, and the design in Polished Obsidian looks incredibly clean and modern on the wall—it honestly feels more like a piece of tech decor than a thermostat. What really stands out is how quickly it learns your schedule. Within just a few days, it started adjusting temperatures automatically based on our routine, which has made the house consistently comfortable without us constantly touching it. The included temperature sensor is a game-changer—it helps balance hot and cold spots, especially in rooms that used to feel off compared to the rest of the house. The app is intuitive and responsive, making it easy to control everything remotely. Whether I’m adjusting temps from bed or checking things while away, it just works seamlessly. Energy savings have been noticeable too, which is a huge bonus. Overall, it’s smart without being complicated, stylish without being flashy, and genuinely improves day-to-day comfort. Highly recommend to anyone looking to upgrade their home’s efficiency and convenience.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Your home has entered the comfort zone, JAMESJ! Thanks for the kind words. madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    value, price and technology are very proportional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely exceeded my expectations. The newer versions of Google products just keep getting better. I had the previous version, and it broke due to an electrical problem at home, so I wouldn't have replaced it if it hadn't been for the faulty circuit breaker. My first impression is that it's like having a very well-made and highly functional wall clock. The software has also changed; it's easier to use on the device and in the app. Overall, the product is 1000% better than its predecessors, and the price isn't unreasonable.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The upgrade you deserved, GuillermoSalas! madebygoogle

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with NEST Thermostats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third home that I've installed NEST thermostats in. I find them very easy to install and the ability to remotely control them is phenominal. I like the sleek new appearance of the new 4th gen ones, too.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Can't go wrong with good looks and smarts, SteveW. Thanks for being part of the Nest family! madebygoogle

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! Easy install , easy to set up on the phone

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad set up was a breeze, Eric! madebygoogle

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great smart thermostat. Big upgrade over Gen 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Nest Gen 3 Learning Thermostat that I bought when it released like 9 years ago. It was great and I never had any issues with it. When I saw this one was being released it was a no brainer for me to upgrade day 1. So far I love it. The thermostat looks great, much better screen. Works with the Google Home app which so far has been flawless. I also love that it came with a Nest Sensor to place somewhere in your home to help even out the temperatures. If you’re buying your first smart thermostat or upgrading from an older one, don’t hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No issues Nest devices generally look and feel premium. Good materials, attractive industrial design, clean UI. Thermostats especially get praise for being sleek and becoming a “nice looking part of the room.”

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review, BigChris! madebygoogle

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest Learning Thermometer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was much easier than expected. It worked right off the bat. After I put in a simple schedule, it followed the settings. Now it adjusts to outside temperature and whether we are home. It includes another sensor for another section of the house.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A thermostat that just gets you, Steve! madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my Gen 2 Nest to this Google Nest Learning Thermostat (4th Gen) with Nest Temperature Sensor and the install was pretty straightforward. It integrates with Google Home and learns your schedule to help improve comfort and energy efficiency. I’m hoping the updated tech will deliver better energy savings over time, and so far it feels like a solid upgrade.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Always happy to hear from a long time Nest user, colinpro007! Thanks for the kind words. madebygoogle

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great if you're using Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the integration with google home and the 2nd temperature sensor has made a big difference in keeping the whole house feeling cool, not just next to the thermostat.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You deserve a home that knows exactly how you like it, Travis. Thanks for being part of the Nest fam! madebygoogle

  • Pros mentioned:
    Installation, Temperature control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvement on this from the previous generation is great. The included temperature sensor was a nice bonus as well. I like how the thermostat is now integrated into the Google Home application but I keep catching myself opening the Nest Application so that will take some getting used to. The installation was easy and straight forward. I love the increased screen sized and minimized bezels. If you’re looking to upgrade or your current thermostat is going out, I recommend grabbing this 4th gen thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and quick. Third home with a Nest which demonstrates how much we like the product

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Always happy to hear from a long time Nest user! Thanks for giving the Nest Thermostat Gen 4 a go. madebygoogle

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was able to install without any issues, very intuitive, have been using nest for years and this is definitely the best one

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad to hear from a long time Nest user, JeffreyS. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Google Nest Thermostat Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Google Nest Thermostat from Best Buy and I’m honestly really impressed. Installation was straightforward, and the setup through the app was quick and easy. The interface is clean and simple, and I love being able to control the temperature right from my phone. It works flawlessly—keeps my home at the perfect temperature and adjusts quickly when I make changes. The energy-saving features are a big plus too, and I’ve already noticed it running more efficiently than my old thermostat. Overall, it looks great, performs even better, and was definitely worth the purchase. Highly recommend it if you’re looking for a smart thermostat that actually delivers.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, Ozzbiz99! Happy to have you part of the Nest family. madebygoogle

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Wife loves it…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wofe fets hot, cold, hot all day so this is a life saver for her! I really wish this new model ran on the original nest app and not google home but ole well. The gold looks fantastic & is very modern, everybody notices it when they walk in.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You deserve a thermostat that just gets you, Cadello. Here’s to always having the perfect temperature! madebygoogle

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and advertised and very easy to install. I like the instructions and examples of the wiring required.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review, RicardoT. madebygoogle

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Was hoping for more

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house has 4 AC / furnace units and we have been running those with smart thermostats from the other big player in the market. Decided to give the Nest a shot b/c there are things we don't like about the others. Figured we'd start out with one Nest and if we were convinced we would then change out our remaining 3 thermostats. However, I think we'll be keeping our original thermostats. There are design and programming decisions on the Nest that we just don't understand. First off, the Nest is incredibly difficult to read. Not only is a very thin font used, but the display is so dim that you basically have to have your face right up to it in order to read it. This is not true of the competitor. Second, it can be difficult to tell if the unit is actually running by looking at either the thermostat or the app. The thermostat shows a faint 'glow' to let you know it's running, but for our eyes that glow can be difficult to discern. In the app, you are left to differentiate a very light, pastel gray (not running) with a very light, pastel blue (AC running). We're what you would call middle age with middle age eyes and it's difficult for us to tell. I can't imagine how hard it may be for elderly people. Next, if you go off cycle in terms of changing the temperature, there's no way to 'cancel' the change at some point and have the thermostat return to its regularly scheduled cycle. Why this feature is missing is hard for me to understand. For example, let's say the currently running schedule has the thermostat set for 73 degrees but you're feeling hot so you turn the dial down to 70, then when you start feeling cold there's no way to cancel your change. Yes, you can turn the dial back up to 73 but if you don't remember what the set temperature for the currently running schedule is, you would have to pull out your phone, open the Google Home app and look it up. And, even when you do turn the dial back up to 73, it's not like the thermostat knows that you want it to go back on schedule. It won't. It will only resume the normal schedule at the next scheduled temperature change time. Lastly, I'm not a fan of the Home app. I guess Google wants to have all their smart home devices controlled by a single app. I commend them for this, but the Google Home app is just not a nice app to use.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi pinkoos, Thank you for your review. We understand you're not satisfied with the product and would like to learn more about the issues you're experiencing. Please contact us at the following link so we can assist you further: https://support.google.com/googlenest/gethelp?hl=en madebygoogle

  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    I recommend. Super thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. It quickly learns how to maintain the temperature. It looks nice and modern when installed. It connects to the Google Home app. I recommend it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Keeping your home just how you like it, Aldona74. Thanks for the review! madebygoogle