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Customer reviews

Rating 4.7 out of 5 stars with 494 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 494 reviews
  • Rated 5 out of 5 stars

    A true smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I skeptical at first, but this smart thermostat really does help keep our west central Florida home at a more constant temp. Summers are brutal in Pinellas County, Florida. It's nice that we can set the air higher when we are away and then pop on the app and have our home comfortable when we arrive.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here's to keeping your home exactly how you want it, NPL2002. Thanks for being part of the Nest family! madebygoogle

  • Rated 5 out of 5 stars

    good, better than before

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, screen isn’t bright enough though, easy to install

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took less than 20 minutes to install. I have had it about 2 months now and it has learned pur havit quote well. I love the ease of usage and how i am able to adjust it when i am away from home if needed.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you found your new co-pilot, JustinF. Here's to a home that just gets you! Nest

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old system, this is much better… love it recommended it

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thrilled you’re enjoying your upgrade, Drted7172. Thanks for the five stars! madebygoogle

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good update from the previous generation I had. Excellent features and install guides are great.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for being part of the Nest family, JohnM! madebygoogle

  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat. It provides better information than my last Google thermostat. That said, I had to have my son, who is much more tech savvy than I am, do all the set up in the Google home app. I probably could’ve done it in a day, but he did it in an hour. Still I really do recommend this thermostat.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Always good to hear from a longtime Nest user! Thanks for sharing with us, LarryM. madebygoogle

  • Rated 4 out of 5 stars

    Nice Looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has a defect but otherwise has a much improved look and feel compared to gen 1-3.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We’re glad you’re enjoying your upgrade, tomladder. We’d be happy to look into what may have happened to the screen and find a resolution — when you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, intuitive install and good instructions.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts with us, Andy! madebygoogle

  • Rated 4 out of 5 stars

    Nice Interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new interface of the nest thermostat and glad it came with a sensor compared to previous models. Havent noticed a huge difference in performance but it does look sleek!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, hazyrva! madebygoogle

  • Rated 5 out of 5 stars

    Nest 4th gen thermostate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostate works well with the included remote sensor.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review, Briannnn! madebygoogle

  • Rated 5 out of 5 stars

    Amazing High Tech Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thermostat. The setup took a little time, however once my brother and I figured it out, the rest was cake. The features to control my AC is so cool and user friendly, I highly recommend to anyone looking to purchase this product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for giving the Nest Thermostat Gen 4 for a go, jcalcano. Here's to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We have several of these thermostats.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to always getting the perfect temperature, JanaB. Thanks for being part of the Nest family! madebygoogle

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest thermostat was so easy to install and easy to operate!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      They say the simple things in life are often the best, LisaT! Thanks for sharing with us. madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the gen2..looks like a big pearl drop..one or two more features..i recycled the old with BB And with some points was able to get it at a price i can afford no complaints heat comes on gets off at the times i set it

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Sounds like a win-win, Jbreeze. Thanks for being part of the Nest fam! Nest

  • Rated 3 out of 5 stars

    Nest Learning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat looks very nice, easy to install and use. I don't recommend it because I had already heard that they get damaged very quickly and for the price it is very delicate and gets damaged very quickly. I've only had it for 3 months and it's already damaged.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, LaizaC. We’re sorry to hear your experience with the Nest Thermostat Gen 4 hasn't been the best. Your feedback is important to us so we may know where we can improve. When you get a moment, here’s a link to our survey: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    First Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Nest product. So far it’s great and user friendly!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy to have you part of the Nest family, Mbns! Thanks for the five stars. madebygoogle

  • Rated 4 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Good! Much better than our old one to help regulate the house temp but still someone difficult with a two story house and only one thermostat controlling the HVAC instead of two zones. Being able to use an app is a real game changer though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest GOLD Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and above all love the gold touch to it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Keeping things classy, Frsnk. Thanks for the five stars! madebygoogle

  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design. Was easy to install. I just wish I could see the display! It’s way too dim.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

    • Brand response from Google Team
      Posted .

      Hi Cristopher! Thanks for sharing your experience with us. We hear that a few of you are having challenges with brightness in certain lighting. To give you a little more control we're working quickly on a setting to adjust brightness. madebygoogle

  • Rated 5 out of 5 stars

    i love the product really useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice quality and really good on save some cash on electricity bill highly recommend

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We call that a win-win, CARLOSV! madebygoogle