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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,707 reviews
  • Rated 5 out of 5 stars

    Great tech product with some unique options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I have had the products installed, they are worry free, and I know they work due to my mother in law burning some toast and the detector worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed 5 in my house, 2 wired and 3 wireless. The motion detector feature that sets of light for residents when it’s dark is pretty neat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but disappointed with the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these to be able to silence the alarms from my phone because I have a dog that freaks out when they go off. Things got a little smoking when I was using my cast iron pan on the stove and they went off. Went into the app, but it wouldn’t let me silence from there. Had to physically silence it on the device. That was a let down. Otherwise, I do like them and good for peace of mind.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DavidB. Thanks for sharing your experience with the Nest Protect (wired). If the level of smoke or carbon monoxide is low, Nest Protect will alert you using Heads-Up. Nest Protect knows what smoke is, but not what is burning (like toast). If the smoke level rises, Nest Protect will sound a loud, piercing alarm. You can disable Heads-Up for smoke and carbon monoxide from your Nest app or the Web. But for your own safety, Emergency Alarms cannot be disabled since they detect dangerous situations that require you to move quickly to safety.

      For questions around the performance or features of the Nest Protect, our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having two young kids these sensors give me assurance our home is safe. and they notify you on your device rather tuan beep when battery is low

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great carbon monoxide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install carbon monoxide and easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smoke and carbon monoxide detector.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. Best smoke and carbon monoxide detector. Helps safe your house and family safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very interesting Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device along with a Nest. In the end the Nest had to go back due to not working with my furnace. To be honest I am not sure if the device will work without the Nest so I returned this as well. Please verify this device and your nest will work in your home before you waste a bunch of time trouble shooting furnace issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection that this provides. I bought two of these and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for protecting my home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nest protect devices in every room of my house. They work great and the app is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how it works with other nest products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have everything all connected and in one ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the following features: Easy to install (less than 30 minutes), CO+smoke, and no 9-volt battery. I bought another one for the other floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects against smoke, and knows the difference between cooking and actual smoke. Carbon monoxide detection is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding system. I installed three and the only issue I have is that one of the three constantly goes from the nightlight mode to dark and repeats all night long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest smoke alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not go for the bells and whistles however this device really gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. It took about 10 minutes to connect to WiFi and install. I can monitor any issues on my smart phone. It's great in combination with Nest thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    google is behind this..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several issue on setting up while having dual band router isn't supported like the nest thermostat.. had to switch off 5 GHz band to be able to complete the SW installation. Several issue occurred setting up with iOS devices till I give up and use an android device... had purchase 3 and found different issue on setup on any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan to buy more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one to see how I would like it and I like it so much I plan to replace all of my smoke detectors with these. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product for fire and carbon monoxide detec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is simple and fabulous. Amazing product for fire and carbon monoxide detection. I have people not living in my house monitoring it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have (4) of these throughout our home. You can't put a price tag on piece of mind. Tells me when the power goes out and lights our way in he dark. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest Smoke Detectors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fancy smart smoke detectors. Its nice to be able to get alerts if something were to happen and I wasn't home.

    I would recommend this to a friend