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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,707 reviews
  • Rated 4 out of 5 stars

    great smoke alarm for 2nd home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the Nest Smoke/Carbon Monoxide Alarm in our second home and gives us great piece of mind know that we will be notified if there is ever a problem. It will also work with our nest cameras so if the alarm goes off, the camera will start recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, interfaces with other nest products well. The multicolored LED light is awesome. The white LED sense motion in the hall and lights the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best alarms on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarms, all linked together and verbal notification of which room has the some or carbon monoxide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I had an old battery operated smoke detector and wired carbon monoxide detector. It's so much easier now to have just one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 3 yr old unit that stopped functioning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this device to install in my home and it works just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every Home needs one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving family one for their homes. Love this device. I have three for my house. A great gift for Christmas to keep families safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by my son for me. I love the security of having these cameras installed for views of all approaches to my house. I live Nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced two old smoke detectors with these. They are attractive and work well with out other smart products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I bought this sooner. Great piece of mind when not at home as you can track status and get alerts if something is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement that I messed up with Sheetrock dust. Had to buy a new one couldn’t fix the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. great service. fast delivery. Very happy with the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smoke/Fire Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have 4 installed. When one sounds an alarm, they all do. I can monitor the system from anywhere in the world via the Nest app on my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rental use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great safety item for smoke and carbon monoxide. recent guest set off with large cooking gathering for college son and roommates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to see or be informed of the status on my phone when not at home. It automatically runs a sound test about once a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save some money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installed saves 5% off my homeowners insurance every year. Already got a refund back from American Family . Broke even already!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this product uses the same app as my Nest Thermostat. I can't say enough how cool this product is. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke/CO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to protect my home and family and go with my Nest Thermostat and they are both working great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more false alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest protect works great when cooking, it does not go off. If it goes off it can be silenced without getting a ladder out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little intimidated on the price for the unit. Did my research and was so easy to install and the extras like the lighted pathway is great!!!!

    I would recommend this to a friend