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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,707 reviews
  • Rated 5 out of 5 stars

    Very sleek and modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative to the typical detectors that are on the market. Love the wireless integration capabilities and the voice alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product even though setup didn't work exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel real safe knowing it’s there protecting my kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking device. Works the way it suppose to be. Like the dim light it emits when it’s dark when you walk over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift was appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. As far as I know, they like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one we have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 nest thermostats and 2 smoke/CO2 units. I like them a lot and like the nite light option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have to know your house isn’t burning down while your away and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to install and setup. I am looking to purchase a few more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what it is. Should tie into a alarm setting in google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect with my Nest Thermostat and if anything is detected will turn off the furnace. I recommend very highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one most important device in my house. After a fire at our house I require a smoke alarm that does more that just sounds a noise. The user interface of the near system combine with the integration of the thermostat is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection to the next level

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really trusted the old cheap smoke detectors. This works great and is high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costly but high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but super quality with 10 year life. Have several throughout house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned: Missing One Critical Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 5 Nest Protects to replace our old smoke detectors - which had reached the end of their 10-year usable life - because of three key features: integrated CO2 detection (to get rid of the separate, ugly plug-in detectors); the more subtle voice alerting with instructions (rather than the immediate and jarring shrieking that our old detectors would do if the kitchen got a little smoky); ability to control from the same app as our several Nest Thermostats. HOWEVER we had to return all the Nest Protects because they were missing one critical feature: compatibility with our home security system. This meant that the fire department would NOT be automatically alerted in case of fire. This would not be a major issue if we were at home in the unlikely event of fire, as we could call the fire department from our cell phones on the way out of the house. But if we were out of the house or away on vacation, the fire department would only learn of fire AFTER a neighbor or passerby took notice and called it in... and by the time fire was that noticeable, how far would the fire have progressed? How much of the house would already be destroyed? Most importantly, what chances would our pets have of being saved? While such an event is unlikely, it was not a risk we were willing to take, But we really wanted to keep the Nest Protects, so looked for security systems compatible with them, willing to replace the one that had been installed by the previous owners of our home, in order to use th Nest Protects. So I searched the 'works with nest' section of their web site and found that Nest Protect is not compatible with ANY home security systems with central monitoring (ADT Pulse appears to be compatible with Nest thermostats, but require using public their own proprietary smoke/CO2 detectors). The only compatible security systems were a couple of startups (one still in Kickstarter stage) that had Wi-Fi enabled DIY systems that worked like a Sonos audio system, allowing owners to install detectors, cameras, etc. where they please. But I was not willing to trust my family's safety and all our belongings to a company that could be gone by the time I press 'publish' on this review. Bottom line: Nest Connect is a very cool product, probably good for people in apartments where building alarms or neighbors would quickly notice smoke or fire if no one were home. We ended up buying traditional smoke detectors with integrated CO2 (so we can still get rid of the plug-in units). We look forward to considering Nest again, when the 10-year life on our new detectors is past. Hope by then Nest can integrate with central alarm monitoring services.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than standard CO/Fire alarms and great for monitoring remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like nest carbon monoxide detector it deducts and update the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I love how all the smoke alarms connect to each other and talk to each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarm. Dual spectrum smoke detection plus CO detection. Excellent WiFi integration with the Nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having kids makes this device fantastic...does daily check , & will alert if anything is above tolerance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well with my nest thermostat. I would definitely recommend it .

    I would recommend this to a friend