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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,707 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I was looking for and my first pick of the type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Actually already bought a second one for upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products I have boughtin from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but setup could be a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the third protect and to have a smoother setup used android phone instead of iPhone... Again necessary to unplug all the additional wifi AP to make it working on setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smoke detectors are so good that I ended up buying two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to connect with other nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second unit for our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to sleep better knowing we had one in the nursery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke Detect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can say is this is a cool product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool Tech but possibly unnecessary & time wasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First to market is always scary when you commit to untested leading edge technology. Was there a problem with my current thermostat? Honest answer, no. And yet the idea of paying a ridiculous amount of $249 compared to what I currently have that already works fine, $0, seems completely crazy and unreasonable. And yet, Nest got me. So, after buying 2 thermostats for 2 of my a/c's and furnaces in my house, my opinion is still up in the air. Yes! I dropped $500 on Nest. What I know is that they are very eye pleasing and having access to it and getting notices through it is also a cool novelty from my smartphone. I'm still trying to answer if it's necessary, leaning on "not necessary." Practically speaking I find myself spending more time than necessary with the notifications, the app, thinking about the thermostat and learning about the different benefits and controls than the normal way of life before Nest. I wonder sometimes why I put myself in this position. Recently today, something concerning happened. My power company emails me and took over control of my Nest Thermostats citing it's "Power Hour". I'm afraid and concerned that the Power Company's credit of $100 for each thermostat comes with a hefty price, my privacy and my control. So, do your research and be weary. After rebates from the power company, my wallet cost is $300, but the total cost is still undetermined while I feel that my privacy is now in jeopardy, and knowing that the power company has certain control over my thermostat is unsettling. Be weary my friends.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! I would recommend it to other buyers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and peace of mind when away from the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than 1st Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Gen Nest Protect is much better than the 1st Gen. The edges are rounded slightly and the connection process although still as smooth as the thermostat is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it syncs with the other Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and monitoring capabilities of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, works great. i would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy but works as designed. Easy install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and really happy with the performan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and really happy with the performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good smoke alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good smoke alarm but there are things you need to understand..this alarm sensor expired in 10 years from the date of manufacture, no matter when you bought/install it. I found a unit that was manufactured in 2015, bought it late 2016. Immediately swap this out, most of them were 4 months on the shelf. Also sometimes the history on the device is not showing anything but nothing really compares to it on the market now...but other manufacturers are catching up. Nest support could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alarm and smartlly configured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone with elderly parents as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have all the family of The Nest. Thanks to Best Buy.

    I would recommend this to a friend