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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,707 reviews
  • Rated 5 out of 5 stars

    what can I say, it's a Nest product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a second one upstairs. Love how smart it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great product, would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential for a basement and if you travel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smike detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use yet but like features it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but well integrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Protect, and along with the Nest thermostat, I have a nicely integrated system. Having the Protects helps to improve the home/away accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the excellent products by Nest. Keep it up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope you're all set up for IPv6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices -require- IPv6 which I had no idea of when I bought them. Getting this setup was a pain and took the entire network out at least once. Now that it's set up I've had to remove them all from the Nest app at least twice to add Next security devices, apparently the way Nest autoscans for the network and IP breaks with these installed. Think I would have been better off with one of the other brands that popped up since I bought them.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear of the issues you experienced when installing the Nest Protects in your home and then installing the Nest Secure system after the Protects had been installed. If you are still experiencing issues with these devices, we'd like to have you reach out to our support either via phone, Live Chat, or Social Media (Twitter or Facebook): nest.com/help Nest

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Excellent detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and install works great and performs well with other Nest products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great piece of mind that everything is ok the house. Just wish they lasted longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to give you piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for most....just not in bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a sensitive sleeper do not get this as it feels like you are waking up to sun light every time you move!! Otherwise fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 total Nest Protects for my house. Once I installed the first one it was super easy to install the rest. Love the motion sensing nightlight!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 total Nest Protects for my house. Once I installed the first one it was super easy to install the rest. Love the motion sensing nightlight!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd purchased. More expensive then simple detectors but they work very well. The notifications into iOS are extremely beneficial. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not really worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some neat features but for me I am finding I don’t need notifications. Easy set up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nest protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just installed today, it is what it is, a smoke detector with CO detector built in. Hopefully it does what it's suppose to right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of them now and they work great. Wish I would have bought both wired. It's nice not having to depend on the battery always.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great Idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look and app for it but could not get it to reset to English language so i returned. I originally bought it bc I really liked the idea of bringing everything together on the NEST app but after looking at all of their prices of their products, way overpriced compared to similar products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating Changes From First-Gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to replace two first-generation Nest Protects that had reached end-of-life, only to find that this second generation is frustratingly different. Why did they need to create a different mounting plate? Why did they have to change the plug used to connect them to power?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi clhenige, thanks for posting a review about the Nest Protect (wired). We’re sorry to learn that you ran into these issues with the mounting plate, and with the plug used to connect them to power. Your feedback matters to us and we'll make sure to share this information with our product team, since we're always searching for ways to improve our products and services. In the meantime, please feel free to contact our support team for any questions or support concerns you may have here: https://support.google.com/googlenest/gethelp Nest