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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,707 reviews
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    As Advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and I love being able to see everything though the Nest app. Night light is actually a nice feature, especially for those who get up in the middle of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Best safety money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these installed very easily. Instructions were great and very clear. Set up was vice prompted and super simple. I am very happy that I can get a voice prompt instead of a blaring alarm. Also I can check on the status while I am away. The motion activated night light is one of my favorite features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night light

    Rated 5 out of 5 stars

    Best smoke detector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more annoying battery alerts at 3am! This has a 10yr battery so it will last a long time without having to be replaced. You can control it over your phone and get alerts. Serves as a nice nightlight as well in kids rooms and hallways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must Own w/thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own any Nest products.. especially the thermostat then these are a must have. Being able to talk and turn off your Furnace in the event of carbon or smoke is such a peace of mind. Pulling the trigger on these due to their cost is hard, but super worth the piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wired, but as long as you can get the part done, it is great. I love how it lights up at night as I walk by it to give me a nightlight on my way to the restroom from the bedroom. It is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    NEST - Easy Setup and great App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Nest camera and many other products house so I though that it would be beneficial that i get the Smoke & Carbon Monoxide detectors. The installation was very easy. It really is plug and play. All the detectors come with a 9v battery that is rated to last for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    False alarms, Price

    Rated 4 out of 5 stars

    Super expensive but it does work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described. Easy to set up. No false alarms. Way too expensive for what it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Smoke Detector Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed these throughout my house after having an issue with "dumb" alarms going off because of low battery when we were out of town, scaring our pets. Neighbor helped make the alarms stop, but being able to control remotely and get alerts on my phone about batteries instead of beeping is great. They auto-test weekly when we are not home. And they are all connected wirelessly (but hard wired for power). In case of a fire, they will also alert you with the name of the room where the CO2 or CO is sensed.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Night light

    Rated 5 out of 5 stars

    great replacement of old alarms

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smoke/carbon alarms. They alert you on your phone and you can turn it off if you had something burn in your kitchen. Also, they light up the hallways when you walk pass them in the dark. Like a light up night light!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smoke alarm is great and was easy to install myself. I like the functionality with the app and being able to quickly silence a false alarm or know if the batteries need to be changed. The nightlight is a nice touch too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    For smart homes, a must-have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hundred dollar smoke and CO2 detector, but I knew that when I purchased it. The unit works as intended, and I simply want it for the peace of mind through the Nest app, should the alarm go off. Plus, it'll tell you when the power goes out. Installation is simple, but I would recommend a professional install if you've never done anything with your home's circuitry. If this detector cost $75 instead of $100, I wouldn't hesitate to buy two more of them. It's a little pricey, and perhaps a little unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. I have it hard wired in. I love the night light that is has, I bought 2 of these. It's really loud, so I can't miss it. Love that is attached to an app, so I can control it, if I'm not home.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms, Price

    Rated 5 out of 5 stars

    Awesome, Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old smoke detectors were all wired together and one kept setting the rest off. Sometimes in the middle of the night! They needed to replaced anyway so I went with the nest and I love them! No false alarms anymore. Only downside is the price but I feel they are worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced ALL of old style smoke alarms with Nest and will never go back to the old style smoke alarms. Integrates seamlessly into Nest app with thermostats providing the ability to monitor the units at anytime...and there are no beeping alarms in the middle of the night for battery replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Nest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great night light feature. I bought these to replace 13 year old fire alarms. These have Co monitoring also. I sleep with complete piece of mibd. They have worked flawlessly. Breeze to hook up to wifi. And it works with your NEST thermostat. How cool is that

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Battery life

    Rated 5 out of 5 stars

    A tad expensive for what they do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can monitor the thermostat and smoke/CO2 detectors from anywhere via Nest app on my phone. These units last several years and automatically disable themselves once the pre-programmed age limit is reached.

    I would recommend this to a friend
  • Pros mentioned:
    Night light
    Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. This was a replacement for the same Net alarms I installed 5 years ago. They all need to be replaced exery x years. They worked perfectly with no false alarms. The night light feature is great

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Night light

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for people invested in the Nest ecosystem. Nest app gives peace mind with last test details and green ring on hardware is visual piece of mind as well. Lastly, night light is welcoming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Best Detectors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup on the first one took a little longer than expected but the second one took 10min. These things also include a night light activated by motion which is extremely helpful in not waking up anyone up. Genius idea and the are loud enough in case of emergency!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A repeat purchase for me. These are great. No guessing about battery life, can be mounted on a wall instead of the ceiling, which makes access easier. Lots of features the old hard wired devices don't have.

    I would recommend this to a friend