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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,707 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item but after a couple years they go out if you do not clean them on a year-to-year basis. And they do not sell black ones anymore for some reason

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features but a little expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to replace some old smoke detectors in my home, and because I have a Nest Thermostat and another Nest Protect in my Kitchen area. I really like the features but I wish it was less expensive, too install the required number of detectors in my house I would need 8 of them which would cost me around $1000.00. The other thing is that when it comes time to replace them you must replace the entire unit, a better design would be to have a sensor pack that you can simply replace leaving the main unit still connected to your WIFI.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal is to have a "smart home." So when I leave my pets home alone, I like the fact that this smoke detector will notify my phone. Luckily, we haven't run into any issues *knock on wood*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Really like it which makes me an official adult that think a smart smoke detector is cool. But it’s money well spent and piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would like a reasonable alternative to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only device that works with the other smart devices in my home. I wish there were more alternatives that would work with Google Assistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what is described I love it. My home is safer because of nest.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're happy to hear you're enjoying your Nest. Nest

  • Rated 5 out of 5 stars

    Nest alarm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gives us peace of mind knowing we are protected if there is smoke or carbon monoxide problem. The motion night light id great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest but am starting to get concerned about all of the bugs they have. Last week my thermostat battery died due to a software malfunction and my heat wouldn't kick on! I just purchased the protect and placed it outside my bathroom and a hot shower set it off the other day... If this thing can't differentiate smoke from water how do I know that it can successfully detect CO?? Please fix!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to do self install. Easy to connect to WiFi. Installed a few months ago and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple setup, nice extra features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the chance to check the main functionality of the units luckily, but I've had them for a bit now. The path lighting feature is nice and using the Protect to trigger Home/Away is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to leave my house and wonder if my house would burn down. Now I get an alert if it does 10/10.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Not sure yet if it was worth the price compared to other less expensive detectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my second home in Florida to monitor any emergency events that take place when I am so far away in Massachusetts. Nice to know my home is protected when I’m not there!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not able to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure these are great if you do not have smoke detectors already. They are not compatible with previously wired detectors due to the voltage. I returned these rather than spend a fortune rewiring my house & having to do repairs where my current ones are. I am rather disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Only thing I wish is that it was smaller in size overall.

    I would recommend this to a friend
  • Cons mentioned:
    Expiration date

    Rated 1 out of 5 stars

    Old stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm that I purchased was 3 years old. Old stock probably. The smoke sensor is good for 10 years so you immediately lose 3 years of life. Kept one of them and returned the other one. Beware and look at the expiration date after you open the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Turn around now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute nightmare to pair to a new wifi setup if you’ve already set it up. Switched routers and had to go around and I is tall almost every nest product I had and reinstall everything. Nest as a whole is the worst investment of my life. Save yourself the headache and take any other route to a smart house.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions and still can't get it to light up, otherwise it still works as a smoke detector

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google eco system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these all over my house. Love how the work with the Google eco system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and look great if only they supported homekit

    I would recommend this to a friend