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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,707 reviews
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Replaced older expired nest protect with same

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older expired nest protect. Replacement and set up was easy. Works great and I love the night light option.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very cool tech and easy to hook up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Nest thermostat already and within 7 months it has paid for itself. So when i went to change the batteries on my smoke detectors I found out they were expired. Yes, who knew smoke detectors expired. Anyway, I decided why not buy the Nest protects to replace the old smoke detectors. The Nest protects are really cool since they sync up with the app. have a carbon monoxide detector built in, and an led walkway light that is motion activated. Install was easy on the wired Nest protects. I even called State farm and found out I even get a discount on my homeowners Insurance because i installed the Nest protects. Already paying for themselves! Anyway They have been installed a few weeks and have been working great. They self check themselves so you don't have too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night light

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the app on my phone and not worrying about the batteries dying and going off in the middle of the night. When you walk under it at night it throws just enough light to see where you are going. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    The wired one is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these in my house placed in hallways and regular ones in the rooms. They work flawlessly. Setup is easy and integration is awesome. Work with nest thermostat, myQ garage and wemo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Connected home is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest products are great features to put in your home. You are able to monitor and adjust the conditions in your home from your phone anywhere. The price is a little steep but in the long run it should pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are great for the kids rooms as they have a light if they need to get up at night, and I love how they all connect to each other.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a couple months, but it was easy to set up, works great, has a great app and features. It is also supposed to notify you before the backup batteries get too low. I already bought a second.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Nightlight Illuminating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and high tech if you are a geek. Installed 2 wired ones. The nightlight feature is really impressive and useful. Installation was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smoke and carbon monoxide detector came with clear instructions and is easy to install. It integrates seamlessly with all other Nest devices. Once installed it’s supposed to be good for 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Nice replacement combo detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 nests to replace older smoke detectors and add co2 detectors. They were very easy to set up and install. The night light feature is nice. They also look very nice unlike other detectors

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought couple of these 2 years ago and bought 4 more now. These show up on Google Nest app when added. You can schedule sound checks. App shows history and status. Overall, great purchase if you wanted to have some control on fire or co2 alarms.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Excellent Smoke Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very satisfied with this product. It is more sensitive than our previous alarm and was much quicker in alerting us about potential danger. For example, while cooking it has alerted us that smoke has been detected and that the alarm will sound soon (our previous alarm had never gone off during cooking). It also allows you to silence the alarm before sounding so you can give the all clear when you know that it is not a true emergency. Integrating with the other Nest alarms in the house is also a plus so that you can hear what the alerts are in a different area of the house. It also provides the added comfort that if carbon monoxide is detected, the alarms will sound throughout the house. Would definitely recommend this alarm!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night light

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the green light that comes on every night to show that the batteries are good. Also a big fan of the night light feature. Really like that you can set it to high, medium or just turn it off if you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easily installed replacement for existing network

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smoke alarm includes a smart-phone app that will keep you informed on the status of each alarm. Installation was easy, replacing my old wired system. The included adaptors were simple to use, and replacing each alarm was quick and easy. After each is installed, it is connected to the WiFi through the app. Once per month, the system goes thru an alarm check, and reports status to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design and the way it functions. It looks hitech and robust. The night lite feature is awesome. Sensitive enough to detect minor smoke and notified me that all is ok. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Night light

    Rated 5 out of 5 stars

    Great “Smart” Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it lights up the hall like a night light when you walk in the area. Also appreciate the app told me the power was not hooked up properly, it ran on battery until I got that fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and nightlight works very well. Haven’t tested it with CO or smoke yet but have no reason to think it won’t work fine. Plan to buy a second one when a sale comes around again.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    A great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest to replace a smoke detector that's between my kitchen and family room. My old one would go off when there was any smoke from cooking at all. After a couple of months, I've had no false alarms. Because I have 10 foot high ceilings I'd have to grab an umbrella or something to hit the hush button. Now it would be as easy has picking up my cell phone and launching the Nest app. The night light that goes on when you walk near the Nest is a nice feature too. Very happy with this purchase. I plan to replace all my smoke detectors over time with more Nests.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Google - Nest Protect 2nd Generation Smart Smoke/C

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when it was on sale. Replaced all my original detectors with these smart ones. Easy to install. Liked the feature as a path light at night.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good and fun to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased it and I am absolutely in love with it! Not only does it look sleek and modern in my home, but it gives me peace of mind knowing that it will keep me and my family safe in case the setup process was super easy and the app is user-friendly. I highly recommend this product to the market for a reliable smoke and carbon monoxide detector. an emergency.

    I would recommend this to a friend