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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,707 reviews
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to integrate with the Nest Thermostat in my home. Easy installation. Easy integration. Superb device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest Protect I have purchased, installed one on the main floor to test it out, and decided needed another to monitor the basement. The wireless interconnect is excellent for alerting both floors if an issue would occur (via testing). The additional benefits include the protect working with the thermostat if we aren't on the same floor so the theromstat doesn't go into away mode. Quick easy DIY installation of the 120V if your comfortable working with high voltage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remodeled my daughters bedroom and added one to the existing system. Easy to install and program!

    I would recommend this to a friend
  • Pros mentioned:
    Night light
    Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smoke detector with no false alarms. Love the night light. Much better than traditional smoke detectors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it talks to you and easy to install. Hate the beeping of old devices. If you have the money its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with Nest Smoke Detector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we determined which breaker shut off the power, the installation was a breeze. It was easy to add to the other Nest items we have on the app, it checks on itself every day. There are five more to install. Look good on the ceiling.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had two Nest Thermostats, and when the Nest Protect V2 was announced I decided to buy a couple of those as well. The setup process was extremely simple, they were well packaged, and very easy to connect and mount (mine are wired). They seem to be working fine so far with no false alarms. Of course they haven't passed the ultimate test (my house hasn't caught fire) but I have no doubt they will keep me protected. I plan to buy several more to replace my aging smoke detectors.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Looks good - hope to never need to know it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night light senses great and if perfect for Dark Hallways and getting around without disturbing anyone As for the smoke and CO, I hope to never have to find out if it works, and hope to never find out it didn’t. It’s a good backup to a standard smoke detector and provides some smart function and additional CO sensor than a standard smoke detector

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a couple of these for the house and they work great. I get alerts on my phone and watch whenever they go off. They all talk to each other, give you a warning before the alarm goes off, and allow you to silence from your phone. The only con is that Google doesn't let their devices work with other company's hubs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great product from Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new smoke/carbon monoxide detector. We recently bought a Nest thermostat and added this to it and I'm so glad we did. The installation was a breeze! I watched the video they have on their website on how to install in case my hubby needed help, but he was able to connected without any problems. The set up is also super fast and easy. I highly recommend this product if you like to have the capability of controlling it from your mobile device and away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy to install and it works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install using existing wiring. Enjoy the night light feature.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my original wired smoke detectors with the Nest Protect smoke/co2 detectors. They are a little more money than your average devices but they have the extra features that make them well worth it. I really like the night light feature so when your up in the middle of the night the light illuminates your path without being too bright and waking others up when you are up. I give it 5 stars and it is an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, we love being able to use the App to get status and the green light before bed gives me confidence that I wont be woken up in the middle of the night. We turned off the "nightlight" for our bedroom detector because it sensed us moving in bed and turned on, but it was not bright enough to wake us up.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Smart Smoke Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my hard wired smoke detectors going off in the middle of the night. I replaced three of my old smoke detectors that are difficult to reach with these and I am so happy! I no longer have false alarms. They have gone off once when I burned something on my kitchen, but I was able to shut off the alarms quickly while I removed the smoke from the house. Then, I could easily make sure they were back armed and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent smoke and CO alarm solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed a home full of Nest Protects for awhile now; bought one more to add it to the mix and cover every nook and cranny. Likes: integration with other Protects, connectivity via the app, heads up warnings, app-controlled regular testing. Dislike: I feel like it's just a matter of time before Google Assistant comes built in to Nest Protects; I could eliminate many devices if that were already the case!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially very skeptical about spending so much money on a smoke detector/carbon monoxide detector. However, I liked the idea of being able to monitor if everything is OK and to get notifications if something were to go wrong. Installation was a breeze as I installed the wired version of the product. Only issue I had was the initial setup of the product when I couldnt get her to speak English. I had to initiate a reset to get everything back in order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 4 out of 5 stars

    No more midnight dead battery alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it after dead battery alarms went off during the night Great night light as it automatically provides enough light to illuminate path. Easy to install and works great with nest thermostat to more accurately determine when we are at home or away

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    Fits well into the Nest universe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, integrates into the Nest app, provides a subtle light when you pass near it in the dark

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only smoke detector I have actually enjoyed owning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I've pulled batteries out of many smoke detectors that just kept on beeping for no apparent reason whatsoever... Having a smoke detector that actually tells me what's wrong... that's amazing... When I filled my living room with smoke the other day, it warned me before freaking the freak out... and it allowed me to silence the alarm. When the smoke began to clear, the smartphone app let me know that it was "all clear" How amazing is that!?

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised about this product. It has many levels of smoke detection it will also turn on any google cameras you have and record the alarm event for insurance purposes I suppose or if your not home. It also has nightlight pathway lights when it detects someone and light the way at night. Very happy with this.

    I would recommend this to a friend