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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2707 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Nest Protect 2nd Generation for its ease of use, night light feature, and straightforward installation process. Positive feedback also highlights the app integration and long battery life. However, some customers mention the product's price as a drawback, and a few experienced issues with false alarms or sensitivity to steam. Concerns were also raised regarding the device's expiration date and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,707 reviews
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised about this product. It has many levels of smoke detection it will also turn on any google cameras you have and record the alarm event for insurance purposes I suppose or if your not home. It also has nightlight pathway lights when it detects someone and light the way at night. Very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night light

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install Easy setup Night light is awesome Nice to know the battery is god to go at night.

    I would recommend this to a friend
  • Pros mentioned:
    Night light
    Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    Geeat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. The pathway light at night actually does light up. I only gave 4 and not 5 star because the smoke alarm is so loud you ears ring. I get the point of being loud though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed these in 10 minutes. They connect easily and love the nightlight feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT smoke/carbon detectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have owned this product. We recently began building a new house and when it came time to choose the smoke/carbon detectors, we knew exactly which ones we wanted. Being able to keep an eyes on things, even when not at home, are a major plus and the simplistic design make this the best choice for our needs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smok/carbon monoxide detector on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very handy with installing things that requires electrical wires however, this was a very simple install. the features are exceptional I have this in my hallway and at night when it detects you walking into the hall there is a nice dim light that comes on so that you can see where you ae going and turns off a few seconds after you exit. Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Like the light feature at night when passing by makes seeing easy without blinding you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it does silently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new one of these after the CO2 sensor in our first one died out (that's pretty typical after 5 years). This latest model was easy to install, and adding it to the app was super easy. Not the sexiest smart toy to have in the house, but it's good to know it's looking out for you when everyone is sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smoke/carbon monoxide detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart smoke/carbon monoxide detectors are the way to go. What good is a smoke detector if you are not home? This will alert you wherever you are through your mobile phone. It's very easy to set up (read the instructions first). If one detector goes off, they all go off and will alert you to what room the smoke is coming from. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Great upgrade over standard detectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Control via the app is great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Night light

    Rated 4 out of 5 stars

    Very good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product! The app works very well, and nice feature that it works as an overhead nightlight in the dark and is motion activated! Certainly would recommend to anyone! Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 10 mins to install. Easily integrates with Nest Protect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old smoke detectors were starting to fail us and we decided it was time to replace. We researched the protect and other smoke alarm systems and was in pressed with what it had to offer. We love the night light affect. We are hoping that we never have to have them go off for a fire. These were easy to install just make sure that you get the right one whether it wired or battery operated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I like getting alerts on my phone. Really like the nightlife feature

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading some of the bad reviews online I still took a chance because of the features .The remote monitoring, self checking, night light illumination to name a few. So far its been operating correctly but I think if you buy it locally you can see when it was manufactured because it will stop working after so many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better than a dumb detector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity of these make them well worth the cost, especially when pair with the thermometer. Smoke in the house? It turns off your hvac system's fan so you're not circulating it everywhere. Kitchen smoke that's not a fire? It gives you a warning that something is up before blasting an alert. Easy to avert the scramble to mute a false warning. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these nest products. We had them in last house and we're working on getting everything in this one replaced. Nest smoke detectors are easy to set up and I love how they talk to each other. I love being able to use the nest app on my phone to check their status. I use it to see if my WiFi is still up or if we'd had a power outage, the wired ones keep track of that. Lighting up while you walk under is fantastic esp for small children.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I really like the night light that comes on when you walk underneath it at night

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Quality shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. Easy installation to existing wired system. Night glow feature is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Straightforward installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate the Nest - Protect 2nd Generation Smart Smoke/Carbon Monoxide Wired Alarm highly because of the straightforward installation instructions along with the mobile app control and monitoring. The physical installation took a little over 10 minutes (I replaced a previously wired unit ) and setting up the mobile app took another 10 or so minutes. The instructions were clear and accurate.

    I would recommend this to a friend